NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 1 reply, 2 voices, and was last updated 7 years ago by
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Hi there,
Does WC Vendors Free or Pro allow customers to view their purchase history and re-download digital items from their account at a later date?
Thanks
Dayna
@dayna
Viewing the downloads purchased is actually a feature in WooCommerce; the limitations and expiration of downloads can be altered when a vendor lists a product.In the WooCommerce My Account page, a customer can go and view downloads and purchases made.
If the vendor has chosen to allow multiple downloads of a product, then the customer could download again from their my-account/downloads page.Vendors can choose to give a download limits (number of times it can be downloaded) or an expiration date when they list a downloadable product.
Admin CAN disable those options for the vendors in WC Vendors Pro, if you wish to prevent the vendors from putting a limitation or time expiration on the downloadable product (wp admin > woocommerce > wc vendors > product form .. check the box for Download Limit and/or Download Expiry and those will not be in the front-end form for vendors).
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