NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

This topic has 13 replies, 5 voices, and was last updated 7 years, 6 months ago by Patricia.

Viewing 14 posts - 1 through 14 (of 14 total)

Author

Posts

July 18, 2016 at 10:06 am #37438

Erik Bazuin

Participant

Hi,

we use WC VENDORS PRO for our website and we are very excited. But we run into a issue.

Stock does not seem to work. Everything works when adding a product in the front end, but after publishing stock is set to 0 in woocommerce. Settings in woocommerce are correct.

when we set the stock in the front end to 1 in woocommerce it stays 0 and a customer can buy a product as much as he want while our vendors sell a product once and the product should dissappear from the website after that one product is sold.

Can you help?

July 18, 2016 at 10:07 am #37439

Erik Bazuin

Participant


### WordPress Environment ###

Home URL: http://www.phoneswap.nl
Site URL: http://www.phoneswap.nl
WC Version: 2.5.5
Log Directory Writable: ✔
WP Version: 4.5.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
Language: nl_NL

### Server Environment ###

Server Info: Apache/2.4.18 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 mod_fcgid/2.3.9
PHP Version: 5.6.22
PHP Post Max Size: 50 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
SUHOSIN Installed: –
MySQL Version: 5.6.30
Max Upload Size: 50 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 2.5.5
: 
woocommerce_sessions: ✔
woocommerce_api_keys: ✔
woocommerce_attribute_taxonomies: ✔
woocommerce_termmeta: ✔
woocommerce_downloadable_product_permissions: ✔
woocommerce_order_items: ✔
woocommerce_order_itemmeta: ✔
woocommerce_tax_rates: ✔
woocommerce_tax_rate_locations: ✔

### Active Plugins (30) ###

LayerSlider WP: door Kreatura Media – 5.6.2
Akismet: door Automattic – 3.1.11
Activity Log: door Yakir Sitbon
Maor Chasen
Ariel Klikstein – 2.3.2

BackupBuddy: door iThemes – 7.0.5.7
Birds Custom Login: door Frédéric Serva – 1.0.8
Child Theme Configurator: door Lilaea Media – 2.0.6
Coming Soon Page & Maintenance Mode by SeedProd: door SeedProd – 5.0.3
Contact Form 7: door Takayuki Miyoshi – 4.4.2
Indeed Smart PopUp: door indeed – 4.6
WPBakery Visual Composer: door Michael M - WPBakery.com – 4.11.1
Loco Translate: door Tim Whitlock – 1.5.5
Ultimate WooCommerce Brands PRO: door MagniumThemes – 1.5
Mollie Payments for WooCommerce: door Mollie – 2.2.1
Nav Menu Roles: door Kathy Darling – 1.8.2
Profile Builder: door Cozmoslabs
Madalin Ungureanu
Antohe Cristian
Barina Gabriel
Mihai Iova – 2.4.2

Slider Revolution: door ThemePunch – 5.1.6
Rich Snippets WordPress Plugin by WP-Buddy: door wp-buddy – 1.6.1
Shopme Custom Content Types and Taxonomies: door mad_velikorodnov – 1.01
User Roles and Capabilities: door mahabub – 1.2.1
User Switching: door John Blackbourn – 1.0.9
WC Vendors Pro: door WC Vendors – 1.3.1
WC Vendors: door WC Vendors – 1.9.0
Woo Login Redirect: door Nayem – 1.0
Woo Sale Revolution:Flash Sale + Dynamic Discounts: door Proword – 2.7
WooCommerce Extra Fee Option: door Terry Tsang – 1.0.7
WooCommerce Prices By User Role: door Festi – 2.20.3
WooCommerce Stock Manager: door Vladislav Musílek – 1.0.7
WooCommerce: door WooThemes – 2.5.5
YITH Essential Kit for WooCommerce #1: door YIThemes – 1.2.6
YITH WooCommerce PDF Invoice and Shipping List: door YITHEMES – 1.1.11

### Settings ###

Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2

### API ###

API Enabled: ✔
API Version: 3.1.0

### WC Pages ###

Winkelbasis: #4 - /aanbod/
Winkelmand: #5 - /winkelwagen/
Afrekenen: #6 - /checkout/
Mijn account: #7 - /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Phoneswap Child
Version: 1.1.9.1464599350
Author URL: http://inthe7heaven.com
Child Theme: ✔
Parent Theme Name: Shopme
Parent Theme Version: 1.2.1
Parent Theme Author URL: http://inthe7heaven.com
WooCommerce Support: ✔

### Templates ###

Overrides: phoneswap/woocommerce/archive-product.php
phoneswap/woocommerce/auth/footer.php
phoneswap/woocommerce/auth/form-grant-access.php
phoneswap/woocommerce/auth/form-login.php
phoneswap/woocommerce/cart/cart-empty.php
phoneswap/woocommerce/cart/cart-item-data.php
phoneswap/woocommerce/cart/cart-shipping.php
phoneswap/woocommerce/cart/cart-totals.php
phoneswap/woocommerce/cart/cart.php
phoneswap/woocommerce/cart/cross-sells.php
phoneswap/woocommerce/cart/mini-cart.php
phoneswap/woocommerce/cart/proceed-to-checkout-button.php
phoneswap/woocommerce/cart/shipping-calculator.php
phoneswap/woocommerce/checkout/cart-errors.php
phoneswap/woocommerce/checkout/form-billing.php
phoneswap/woocommerce/checkout/form-checkout.php
phoneswap/woocommerce/checkout/form-coupon.php
phoneswap/woocommerce/checkout/form-login.php
phoneswap/woocommerce/checkout/form-pay.php
phoneswap/woocommerce/checkout/form-shipping.php
phoneswap/woocommerce/checkout/payment-method.php
phoneswap/woocommerce/checkout/payment.php
phoneswap/woocommerce/checkout/review-order.php
phoneswap/woocommerce/checkout/thankyou.php
phoneswap/woocommerce/content-product.php
phoneswap/woocommerce/content-product_cat.php
phoneswap/woocommerce/content-single-product.php
phoneswap/woocommerce/content-widget-product.php
phoneswap/woocommerce/emails/admin-cancelled-order.php
phoneswap/woocommerce/emails/admin-failed-order.php
phoneswap/woocommerce/emails/admin-new-order.php
phoneswap/woocommerce/emails/customer-completed-order.php
phoneswap/woocommerce/emails/customer-invoice.php
phoneswap/woocommerce/emails/customer-new-account.php
phoneswap/woocommerce/emails/customer-note.php
phoneswap/woocommerce/emails/customer-processing-order.php
phoneswap/woocommerce/emails/customer-refunded-order.php
phoneswap/woocommerce/emails/customer-reset-password.php
phoneswap/woocommerce/emails/email-addresses.php
phoneswap/woocommerce/emails/email-footer.php
phoneswap/woocommerce/emails/email-order-items.php
phoneswap/woocommerce/emails/email-styles.php
phoneswap/woocommerce/emails/plain/admin-cancelled-order.php
phoneswap/woocommerce/emails/plain/admin-new-order.php
phoneswap/woocommerce/emails/plain/customer-completed-order.php
phoneswap/woocommerce/emails/plain/customer-invoice.php
phoneswap/woocommerce/emails/plain/customer-new-account.php
phoneswap/woocommerce/emails/plain/customer-note.php
phoneswap/woocommerce/emails/plain/customer-processing-order.php
phoneswap/woocommerce/emails/plain/customer-refunded-order.php
phoneswap/woocommerce/emails/plain/customer-reset-password.php
phoneswap/woocommerce/emails/plain/email-addresses.php
phoneswap/woocommerce/emails/plain/email-order-items.php
phoneswap/woocommerce/global/breadcrumb.php
phoneswap/woocommerce/global/form-login.php
phoneswap/woocommerce/global/quantity-input.php
phoneswap/woocommerce/global/sidebar.php
phoneswap/woocommerce/global/wrapper-end.php
phoneswap/woocommerce/global/wrapper-start.php
phoneswap/woocommerce/loop/add-to-cart.php
phoneswap/woocommerce/loop/loop-end.php
phoneswap/woocommerce/loop/loop-start.php
phoneswap/woocommerce/loop/no-products-found.php
phoneswap/woocommerce/loop/orderby.php
phoneswap/woocommerce/loop/pagination.php
phoneswap/woocommerce/loop/price.php
phoneswap/woocommerce/loop/rating.php
phoneswap/woocommerce/loop/result-count.php
phoneswap/woocommerce/loop/sale-flash.php
phoneswap/woocommerce/myaccount/form-add-payment-method.php
phoneswap/woocommerce/myaccount/form-edit-account.php
phoneswap/woocommerce/myaccount/form-edit-address.php
phoneswap/woocommerce/myaccount/form-login.php
phoneswap/woocommerce/myaccount/form-lost-password.php
phoneswap/woocommerce/myaccount/my-account.php
phoneswap/woocommerce/myaccount/my-address.php
phoneswap/woocommerce/myaccount/my-downloads.php
phoneswap/woocommerce/myaccount/my-orders.php
phoneswap/woocommerce/myaccount/view-order.php
phoneswap/woocommerce/notices/error.php
phoneswap/woocommerce/notices/notice.php
phoneswap/woocommerce/notices/success.php
phoneswap/woocommerce/order/form-tracking.php
phoneswap/woocommerce/order/order-again.php
phoneswap/woocommerce/order/order-details-customer.php
phoneswap/woocommerce/order/order-details-item.php
phoneswap/woocommerce/order/order-details.php
phoneswap/woocommerce/order/tracking.php
phoneswap/woocommerce/product-searchform.php
phoneswap/woocommerce/single-product/add-to-cart/external.php
phoneswap/woocommerce/single-product/add-to-cart/grouped.php
phoneswap/woocommerce/single-product/add-to-cart/simple.php
phoneswap/woocommerce/single-product/add-to-cart/variable.php
phoneswap/woocommerce/single-product/meta.php
phoneswap/woocommerce/single-product/price.php
phoneswap/woocommerce/single-product/product-attributes.php
phoneswap/woocommerce/single-product/product-image.php
phoneswap/woocommerce/single-product/product-thumbnails.php
phoneswap/woocommerce/single-product/rating.php
phoneswap/woocommerce/single-product/related.php
phoneswap/woocommerce/single-product/review.php
phoneswap/woocommerce/single-product/sale-flash.php
phoneswap/woocommerce/single-product/share.php
phoneswap/woocommerce/single-product/short-description.php
phoneswap/woocommerce/single-product/tabs/additional-information.php
phoneswap/woocommerce/single-product/tabs/description.php
phoneswap/woocommerce/single-product/tabs/tabs.php
phoneswap/woocommerce/single-product/title.php
phoneswap/woocommerce/single-product/up-sells.php
phoneswap/woocommerce/single-product-reviews.php
phoneswap/woocommerce/single-product.php
phoneswap/woocommerce/taxonomy-product_cat.php
phoneswap/woocommerce/taxonomy-product_tag.php

### WC Vendors Pro ###

Theme Compatability: -
Pro Dashboard Page: ✔ 
			 - #2723
Feedback form page: ✔  - #2711
Vendor Shop Permalink: ✔  - vendors/

### Templates ###

Overrides: phoneswap/wc-vendors/dashboard/nav.php
phoneswap/wc-vendors/dashboard/product-edit.php

July 18, 2016 at 10:09 am #37441

Erik Bazuin

Participant

Some images

July 18, 2016 at 10:13 am #37446

Sebastien LETT

Participant

Hi guys

I have exactly the same problem.

July 18, 2016 at 2:08 pm #37459

WC Vendors Support

Participant

Can you replicate this on dev.wcvendors.com with a vendor login? If you can not, you’ll want to check your WooCommerce inventory options, too. Make sure inventory management and all that jazz is enabled, and also make sure you’re allowing vendors to set the stock status (in the last screenshot that was disabled).

July 18, 2016 at 5:57 pm #37521

Erik Bazuin

Participant

Thanks for your reply last screenshots Only decides what needs to be dissbled for the vendors . So stock management should work while the checkbox is not checked.

July 19, 2016 at 11:55 am #37583

Sebastien LETT

Participant

Hi guys!

For my part, I found the problem. I was using this code in function.php

	add_filter( 'wcv_product_stock_qty', 'change_default_stock_qty' );
	function change_default_stock_qty() {

		$field['post_id'] = $post_id;
		$field['id'] = '_stock';
		$field['label'] = __( 'Stock Qty', 'wcvendors-pro' );
		$field['wrapper_start'] = '<div class="all-100">';
		$field['wrapper_end'] = '</div>';
		$field['desc_tip'] = 'true';
		$field['description'] = __( 'Stock quantity.', 'wcvendors-pro' );
		$field['type'] = 'number';
		$field['data_type'] = 'stock';
		$field['custom_attributes']['step'] = 'any';
		$field['value'] = '1'; // This sets the quantity
		return $field;

	}

But this code generates a bug in the system. In the frontend, I can’t add more than 1 quantity per product.

Has anyone a solution to sets the quantity per default to 1 ?

Regards,
Slett

July 19, 2016 at 12:49 pm #37586

WC Vendors Support

Participant

Slett,

You dont have to define ALL that stuff in your custom code. Just the;

$field['value'] = '1'; // This sets the quantity

…line is all that’s really important.

July 19, 2016 at 1:45 pm #37596

Sebastien LETT

Participant

Hi ben,

I have exaclty the same problem (Stock issue) with only this line.

Regards
Slett

August 25, 2016 at 8:40 am #41020

Patricia

Participant

Hi everyone,

I’ve purchased WC Vendors Pro recently and I’m using it with the BuddyBoss OneSocial Marketplace and this is also happening.

Is there any update on this? A work around it? This is fundamental to make my site work.

Thanks!

— Patricia

August 27, 2016 at 10:20 am #41158

Anna

Member

Patricia, there are a few issues mentioned in this thread. Which issue are you having on your site?
Have you tried switching to the storefront theme https://woocommerce.com/storefront/ and disabling all but the necessary plugins (woocommerce, wcvendors, wcvendors pro) and then testing to see if the issue still occurs?

If the testing with storefront and only the three plugins does not solve the issue, please reply with:
1. clarification of what issue you are having and
2. Your woocommerce system status report.

Thank you!

September 1, 2016 at 10:24 am #41616

Patricia

Participant

Hi Anna,

My problem is regarding the stock update. When an item is purchased, the stock amount doesn’t change. I’m using the last version of the plugin – 1.3.6 (Aug 20).

I hope this helps.

Thanks,

— Patricia

September 2, 2016 at 1:20 pm #41708

Patricia

Participant

Hello,
Maybe as a result of some plugin update, it seems to be working now …
I’m considering it solved.

thanks.

September 25, 2016 at 5:02 pm #43521

Patricia

Participant

Hi Anna,

here’s the reason, stated before in this post:

Frontend entry not saving `_stock_status`, recent products not showing in shop

I looked at the logic of the products controller for stock status and the product form helper and can confirm this is a bug. If you have “stock status” disabled from the pro form settings, it doesn’t bother setting the postmeta for _stock_status

I’ve unchecked stock status from being hidden, in that WC Vendors Product Form tab, and it’s solved!
If this is not a bug, I think this behaviour might not be clear to everybody.

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