NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

This topic has 4 replies, 3 voices, and was last updated 8 years, 6 months ago by WC Vendors Support.

Viewing 5 posts - 1 through 5 (of 5 total)

Author

Posts
October 11, 2015 at 8:31 pm #10598

Garry
Participant

WP 4.3.1
woocommerce 2.4.7
Storefront 1.5.1 theme
WC Vendors Version 1.7.9
WC Vendors Pro Version 1.0.1
PHP 5.4

Ben hi – have you looked at WC Vendors Pro Version 1.0.1 with the popular Woo Storefront 1.5.1 theme?

Had hoped it would work nice out of the box – new vendor_stores pages not displaying properly (3 lines of page text appear at top of front end webpage, with black lines)

I need to customize /store/archive-vendor_store.php ?

…might just stick with the free product… that one alone was worth $100+

thanks, GARRY

October 11, 2015 at 11:16 pm #10602

mlodhia
Participant

There are a few template css overlap issues which the guys are fixing. I guess that should resolve your issues 🙂

October 12, 2015 at 2:03 pm #10661

WC Vendors Support
Participant

Hi Garry,

We tested heavily with Storefront, that’s what’s running on dev.wcvendors.com right now. Got a screenshot? 🙂

Ben

October 12, 2015 at 7:45 pm #10706

Garry
Participant

Ben hi, thanks for the reply – your support level is always impressive!

I don’t see where I can upload an image to this post…

anyway… I am now looking at example http://dev.wcvendors.com/vendor_stores/vendor1/

… I now see that part of my problem may be not setting a vendor banner image…I am relying on an image that was embedded in the vendor post body (from the free version)

Where you display the 1-line Welcome to my store! – I can achieve max 3 line display of text… where is the full text of this vendor store description to display? In the free version it displays in full, upon clicking vendor name, and vendor-info tab.

thanks, GARRY

October 12, 2015 at 9:11 pm #10713

WC Vendors Support
Participant

Hi Garry,

Feel free to login as “vendor1” same password on the dev site and play around, too. You won’t hurt or break anything. 🙂

You’re right, after 3 lines of text it stops displaying. It all depends on the image size you upload. If you upload a tall image instead of a wide image, you get more text display room. It’s near impossible to make a page look symmetrical with others on a store by making text flow everywhere. You just have to gauge how much you want there and size your header image accordingly.

Ben
Author

Posts