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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • March 24, 2016 at 9:56 am #27885
    Alexandre
    Participant

    Hello folks, loving the plugin!

    When i go to WooCommerce > Reports, I cannot see WC Vendors (as image 1 attached).

    I should be able to see WooCommerce > Report > WC Vendors as image 2 attached, right?

    Do you know what might be wrong?

    thanks!

    March 24, 2016 at 11:43 am #27900
    WC Vendors Support
    Participant

    The image from the second screenshot is from WooCommere reports, not WC Vendors.

    The first screenshot is WC Vendors, and of course, looks perfect. 😉

    March 24, 2016 at 11:57 am #27909
    Alexandre
    Participant

    Thanks Ben,

    But the points is I don’t have WC Vendors report on my admin (image 2). Where should I look for it?

    March 24, 2016 at 12:02 pm #27911
    WC Vendors Support
    Participant

    Oh, I see, the first image is OUR image. The second image is YOUR image. Now that makes sense. 🙂

    Follow this guide first, and report back:

    READ BEFORE REQUESTING SUPPORT!

    March 28, 2016 at 4:45 pm #28239
    Alexandre
    Participant

    Thanks Ben,

    I disabled all plugins (expect Woocommerce and WC Vendors), then I changed to the recommended theme.

    Still, the report won’t show.

    thanks

    March 28, 2016 at 4:48 pm #28243
    Alexandre
    Participant

    forget, now I see the WC tab. Thanks!

    March 28, 2016 at 7:11 pm #28255
    WC Vendors Support
    Participant

    Glad you got it sorted! Have fun.

  • Author
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Viewing 7 posts - 1 through 7 (of 7 total)
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