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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #70116
    Petteri Palo
    Participant

    Hi,

    I am just purchased “WooCommerce Single Product Page Builder” add-on to be able to customize the single product page. I have installed WC Vendors Pro and I am using Buddyboss Theme.

    The question: To be able to add custom fields such as “contact seller” to the single product page, I need to input a “Field key name”. How do I find the field key names for the custom fields such as “contact seller”?

    Thanks in advance,

    Pete

    #70120
    Anna
    Member

    Pete,
    The contact fields used in that theme are buddypress private message fields.
    We don’t have a built in vendor contact in WC Vendors.
    BuddyBoss (the theme author) may be able to let you know what they used for the contact vendor areas in their theme.

    #70125
    Petteri Palo
    Participant

    Anna,
    I understand. How about the “About seller” info. That should be from WC Vendors, right?

    #70245
    Petteri Palo
    Participant

    Could I please get an answer to this? 🙂

    #70302
    Petteri Palo
    Participant

    I friendly reminder. 🙂

    #70352
    Anna
    Member

    @petteri13
    Hello,
    Are your referring to the informaiton shown in the Seller Info tab on the product page?
    If so, that is the user meta 'pv_seller_info'

    #70424
    Petteri Palo
    Participant

    Thanks for the answer. I am trying now to show the seller info separately with a hook. https://www.dukonst.se/konst/bildkonst/fotografi/test-175/

    I have tried the hook below without any success.

    add_action( ‘woocommerce_single_product_summary’, ‘wcvendors_seller_info_label’, 10 );

    What hook could i use?

    Thanks,
    Pete

    #70506
    Petteri Palo
    Participant

    Looking forward for your answer. 🙂

    #70645
    Anna
    Member

    Hello,
    Here is a guide to the action hooks on a WooCommerce single product page:

    #70690
    Petteri Palo
    Participant

    Hi Anna,

    I have looked through the guide, but I cannot find the hook that controls the marked place in the attached image. Could you please help me with this?

    Much thanks,
    Pete

    #70734
    Anna
    Member

    @petteri13
    ahh I see– yeah that’s because that is actually coming from your theme… please contact your theme author to ask about how you can properly modify that vendor product page header that they add.
    You were right to try and use the woocommerce_single_product_summary and I can now see why you chose that hook initially. They add in that header for product pages, and I am not sure if they are modifying our vendor mini-header for that or if they use their own hooks and template or partial template for that- so you will have to ask the theme author about that one. 😉

Viewing 11 posts - 1 through 11 (of 11 total)
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