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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • November 16, 2015 at 7:43 am #15531
    jarvo
    Participant

    Hi,

    I have a question. If under WooCommerce > WC Vendros > Capabilities. If I have the following:
    Submit products: ticked
    Edit live products: unticked
    Submit products live without requiring approval: ticked

    Now, if I add a product as a vendor I get:
    You do not have sufficient permissions to access this page.

    If I tick Edit live products, then I don’t get this issue.

    I have the storefront theme installed and only WooCommerce and WC Vendors (even wiped everything and did a fresh install – same issue)

    Is this a glitch or do I need to do something else in order to stop this issue?

    Thanks in advanced

    November 16, 2015 at 11:48 am #15551
    WC Vendors Support
    Participant

    Sounds like the user roles are messed up. Using User Role Editor? Or any other plugins?

    November 16, 2015 at 12:13 pm #15559
    jarvo
    Participant

    Nope, was a fresh install. Only those 2 plugins are active

    November 16, 2015 at 4:35 pm #15577
    WC Vendors Support
    Participant

    Toggle the settings, save, toggle them again back to normal, save.

    August 21, 2016 at 10:48 am #40636
    oroodie
    Participant

    Hello, I’ve got into the same situation, when I had 2 active logins into different browsers, one as administrator, and one as vendor. The vendor did add new product. The administrator had to approve, and Administrator had a message, that Vendor will be locked. After I did log out as Administrator, the Vendor could again edit products.
    Thank you 🙂

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
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