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Viewing 36 posts - 1 through 36 (of 36 total)
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  • in reply to: Export CSV has blank fields! #64486
    Alexandra
    Participant

    Hi Nadav

    I replaced from:

    foreach ( $_order->order_items as $key => $item ) {

    to close }

    i.e. $shippers = (array) get_post_meta( $order->id, ‘wc_pv_shipped’, true );

    in reply to: Export CSV has blank fields! #64395
    Alexandra
    Participant

    David, you are my HERO. Works like a charm!

    in reply to: Export CSV has blank fields! #64309
    Alexandra
    Participant

    Oh I know! I’ve spent hours on it and can’t find a solution!

    in reply to: Export CSV has blank fields! #64272
    Alexandra
    Participant

    OK, I want to include the item meta in the export and the following exports the item name and should export the meta but it isn’t. It just says “Product Name x Array” instead. I am so very very close to getting the export functionality I actually want- it is just this tiny thing!!!

    $item_meta = $item[‘item_meta’];
    $item_name = $item[‘name’];
    $products .= “$item_name x $item_meta \r”;

    in reply to: Export CSV has blank fields! #64179
    Alexandra
    Participant

    I’d really really really love to find a solution to this! I figure if I can just add the correct code to this line in wc-vendors-pro/public/class-wcvendors-pro-export-helper.php then its sorted:

    $products .= “$item_qty x $item_name \r”;

    Please help. I just need to know how I can get the product variation just like it is on the vendor dashboard before export….

    in reply to: view orders not working since upgrade #62802
    Alexandra
    Participant

    Hi Jamie, Anna

    There are two critical issues with the plugin now…

    1. Orders not sending completed order emails – I need to manually “resend”
    2. Not logging commissions in pv_commissions – this is SO critical!!

    It is definitely your plugin as I deactivated WC Vendors & WCVendors Pro and emails returned to normal.

    in reply to: view orders not working since upgrade #62512
    Alexandra
    Participant

    I’m so sorry guys- since updating today orders are auto-completing but customers and vendors are no longer receiving completed order emails (and nor am I) so I have to manually send completed orders to customers and vendors receive nothing.

    All was well before latest update.

    in reply to: view orders not working since upgrade #62511
    Alexandra
    Participant

    I’m so sorry guys- since updating today orders are no longer auto-completing (which they were doing prior to upgrade) and vendors are no longer receiving completed order emails.

    in reply to: Export CSV has blank fields! #62501
    Alexandra
    Participant

    I’m still trying to get the Product Name + Variation/Atrribute text to appear in the CSV export for Orders- I can get the $products but I just can’t seem to get it to appear like it does on the dashboard…can any help?

    in reply to: view orders not working since upgrade #62365
    Alexandra
    Participant

    Hi Daman

    Did you try Anna’s link to GitHub? It definitely works.

    in reply to: view orders not working since upgrade #62358
    Alexandra
    Participant

    No problem- thanks so much for all your help.

    in reply to: view orders not working since upgrade #62354
    Alexandra
    Participant

    It’s just an HTTP ERROR 500 is all.

    in reply to: view orders not working since upgrade #62325
    Alexandra
    Participant

    Perfect Anna, works like a charm…thank you!

    Just FYI- export orders isn’t working- appears to be looking for a page instead of downloading a file.

    in reply to: view orders not working since upgrade #62292
    Alexandra
    Participant

    Thanks Jamie. I’m having trouble making it work, it keeps coming back with an HTTP 500 error and breaks the site. I will wait 24 hours for the release, I think!

    in reply to: view orders not working since upgrade #62129
    Alexandra
    Participant

    Thanks so much for your work. With regard to Orders….will it come out as an update as soon as it’s completed? (Just keen to keep my Vendors happy 😉

    in reply to: view orders not working since upgrade #62068
    Alexandra
    Participant

    I’ve cleared cache and still no dice. As you can see dashboard is good, account settings is good. Just the view all orders tab doesn’t work.

    in reply to: view orders not working since upgrade #61985
    Alexandra
    Participant

    It’s so weird. Nothing else is missing- Vendor Dashboard and snapshot reporting is fine, account settings is fine etc. it is just the View All Orders page…could there be a problem with the shortcode? I added it to the same page as the vendor dashboard just to see and it said:

    You haven’t selected a product’s orders to view! Please go back to the Vendor Dashboard and click Show Orders on the product you’d like to view.

    …Has something changed in the set up of wcvendor core pages that I didn’t do before upgrading?

    in reply to: view orders not working since upgrade #61973
    Alexandra
    Participant

    It’s not theme related for sure (but I’m using Listable) and all other plugins were deactivated. Woocommerce system status is all OK and all plugins are up-to-date:

    WC Vendors Version 1.9.10
    WC Vendors Pro Version 1.4.1
    Woocommerce 3.0.3

    in reply to: view orders not working since upgrade #61879
    Alexandra
    Participant

    Just an update: I have done all the usual- deactivated all other plugins, checked WC status, using latest version of all plugins etc. etc. Recent orders show fine and sales are correctly allocated to each vendor. It is simply the vendor_dashboard/order page that is blank.

    It has my themes’ headers and WC Vendors menu items but nothing where the shortcode should show reports and CSV download…it’s driving me nuts..!.

    Alexandra
    Participant

    Genius. Done.

    While I have your ear…can you help with my export problem (there’s another thread about it)- I really need the product variation (i.e. date and time) to show up on the export but it doesn’t just the $products…what can I add to it to show the product ID but as html like it is in the lovely dashboard table?

    Alexandra
    Participant

    Me again. The problem is, tickets were sold before the product was allocated to a vendor so they were listed with us as the administrator. As you know (!) Administrators can’t be vendors too so about ten orders are not in the pv_commission table at all…what can I do?

    I can see all the missing orders in woocommerce_order_items table but do not see a way to move them to the commissions table.

    Alexandra
    Participant

    I figured it out- duh! The previous sales were allocated to yet another vendor ID so they too needed to be changed.

    Thanks so much for your swift replies!

    Alexandra
    Participant

    Thanks so much for the swift reply- much appreciated!! Your solution works perfectly with orders that are not shared between multiple vendors but there are about ten orders outstanding because the customer has bought two tickets for different shows and its allocating only to the first vendor id…it’s weird because it is only showing the other products’ commissions not this one’s…can you help?

    in reply to: Export CSV has blank fields! #58743
    Alexandra
    Participant

    OK, so no news from you but I am one step closer…For others who want email addresses on CSV export it’s a simple fix:

    $new_row[‘ customer’ ] = $order->billing_email;

    But I am still at a loss to get a formatted $new_row[‘ products’ ] = $products; that includes variation/attribute details as per what is on the order dashboard (front end)…any ideas? Even if you just point me to the file that builds the order items on the vendor dashboard it would mean I could figure this out for myself…

    in reply to: Export CSV has blank fields! #58636
    Alexandra
    Participant

    Hi Anna

    I have found the file: wc-vendors-pro/public/class-wcvendors-pro-export-helper.php and it looks like I need to amend these two lines to get what I want:

    $new_row[‘ customer’ ] = str_replace(‘<br/>’, ‘, ‘, $order >get_formatted_shipping_address() );

    $new_row[‘ products’ ] = $products;

    I can change shipping to billing and that populates the customer line with too much information including street address etc.- what would I put in there to simply pull email address? With products- what can I change $products to to get products at a variation level?

    Many thanks in advance.

    in reply to: Export CSV has blank fields! #58634
    Alexandra
    Participant

    Hi Anna

    Can you clarify that you are seeing the customer name on the export? I see only the product name on export with total price, shipped (which I don’t need), order date and order number. What I’d like is:

    – order number
    – customer name & email
    – item ordered incl. variation
    – total price or total items ordered

    …Can you point me to which file dictates what is in the csv export please?

    in reply to: Export CSV has blank fields! #58069
    Alexandra
    Participant

    I’m so sorry Anna, me again. The vitally important part of the ticketing information on download is also not showing- the product Variation/Attribute, i.e. 5 x Bossa Nova Sunset Club: Nordestino
    Date + Time : Fri 19 May @ 7:30pm

    Without this info. the vendor doesn’t know which date and time someone has bought for…can I go in and edit a template file somewhere? Any tips on an easy way to do this?

    Sorry for all the questions!

    in reply to: Export CSV has blank fields! #58057
    Alexandra
    Participant

    The export opens automatically on download in Numbers (Mac) but it is the same in other programs too.

    in reply to: Export CSV has blank fields! #58049
    Alexandra
    Participant

    Thanks for the swift response Anna but as you can see from the attached, the Custoemr column is most certainly blank so vendors can’t match purchase with anyone. Even if it was just the email address as it is when I view it online is OK….what would be ideal is an email address and First/Last Name though.

    in reply to: Multi product #48308
    Alexandra
    Participant

    Hi

    I want to use Product Bundles with WCVendors: http://www.woothemes.com/products/product-bundles/ but when I activate nothing shows up on the add product dashboard for users…does it work with WC Vendors?

    in reply to: css issue with drop downs #47295
    Alexandra
    Participant

    Perfect fix, thank you Anna! One more re. checkbox styling (see attached)

    in reply to: Vendor Sign Up not working #47208
    Alexandra
    Participant

    Completely re-installed- all good.

    in reply to: Vendor Sign Up not working #47084
    Alexandra
    Participant

    To get the dashboard to work (and not keep deferring to my-account) I had to put it under the My Account page. I think this is why product and coupon pages are failing to load. Can you advise how I can have all pages working as they should…

    in reply to: Vendor Sign Up not working #47083
    Alexandra
    Participant

    Hi Anna

    I re-installed and ran through your tips above and we are all good now but….I have no add coupon or add/edit product page in the dashboard..It says “that page cannot be found”- I didn’t think I needed to add those pages…

    Can you also advise if I can have the vendor dashboard on all of the subsequent pages- i.e. orders, account settings etc.?

    Thanks.

    in reply to: Vendor Sign Up not working #46970
    Alexandra
    Participant

    Yes, they are using the correct form to sign up but they are not marked as pending vendors or vendors.

    in reply to: Problem With Vendor Registration #46830
    Alexandra
    Participant

    Sorry to jump into this one (I have posted on this subject too)…I have been all the way through the process and still I don’t get forwarded to the Vendor Signup form.

    I have checked WC Vendor settings are correct in General tab. When users check Vendor and Terms on sign up and then log in they are signed up as Customers as per WP Settings, not marked as Pending (though they shouldn’t as I have unchecked manually accept Vendors) and upon login are just redirected to the page they were on (not the Vendor Dashboard). If they attempt to go to vendor_dashboard they are redirected to my-account

    Any ideas?

Viewing 36 posts - 1 through 36 (of 36 total)