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Hello
Shipping rates are calculated within our shipping classes. They can be statically called to get the details.
You can use this as per our commissions class. Read the source to find out how to populate the arguments. Details are in the get_shipping_due function in our pro commission class.
$rate = WCVendors_Pro_Shipping_Method::get_shipping_rate( $product_id, $vendor_id, $package, $settings );
cheers
Jamie.
Hello,
Most people that have had problems with Dokan is due to how the code is written and being able to customise or use a wide variety of themes is the main issue. I myself was a dokan theme user before they made it a plugin. Their shipping system is nowhere near the feature set that we currently provide and with our v1.4.0 release just around the corner we will be expanding our shipping features further.
Our support is fast and we’re always ready to help new and existing customers with their issues. I have to admit that yes, our marketing side of our products isn’t as polished as our competitors but that is because we are a small team focused on supporting our users and building features. We have recently launched a new docs site and will be providing feature comparison charts in the future. We will also be creating a new demo server setup in the near future. The reason our current demo server is so vanilla is we like to show what you can do with the bare minimum of plugins and theme features. The problem with a lot of theme/plugin demos these days is they look great until you get them installed and with no content and they have a 50 page manual to configure it. We wanted to take the opposite approach of, this is all you really need to run a marketplace and the rest is just a paint job.
We have a lot of options and a lot of customisation you can do with template modifications and using our actions and filters. You are wanting to build a marketplace and this kind of business is not a walk in the park and it takes time to learn the business and how to best support your vendors. We do our best to support you with any questions you have but the initial setup is as straight forward as configuring most plugins.
And serious arguments are:
We are constantly developing our product and 66% of our team use our software in their own businesses and know how to run marketplaces.
We answer support questions faster than most
Our products are still actively developed and there is plans for more in the future
The lead developer of our products (me) frequents the forums and helps out with questions when I can.
Our pro product is very customisable.
If you have any questions please ask.
cheers,
Jamie.
Hello,
What version of pro are you running? What action are you running as I updated the gist just after I posted it.
It should be calling the wcv_pro_before_dashboard action. I haven’t used that theme so I’m not sure however that action is in the pro code not a template so it should call.
It will also only show it on vendors dashboards (above the menu) if they haven’t connected otherwise it won’t show anything.
cheers,
Jamie.
Hello,
This should do it.
https://gist.github.com/digitalchild/e5f2f87c0f37f3a2b2df0345960c1807
cheers,
Jamie.
Hello,
This gist should work. I just did quick testing but it appeared to work.
https://gist.github.com/digitalchild/d3190ab2f72575057b7e7b46a6cb4891
adjust the message as you see fit.
cheers,
Jamie.
Hello,
You’d just have to check if they have the user meta key ‘_stripe_connect_access_key’ and that it is set. If its not set, then you’d add a notice to the dashboard. Is this for free or pro ?
cheers,
Jamie.
Hello,
The sold by information is removed for all future orders, no existing orders. Make sure you process a new order after you have disabled the sold by filters.
cheers,
Jamie.
Hello,
Next release of stripe will have these added. Just closed the issue now, apologies for the delays. WooCommerce 2.7 has slowed a few things down for me.
Expect to see these in v1.0.5 released on the 14th of March.
cheers,
Jamie.
Hello,
Unless you want to always provide free shipping and disable our shipping module then there isn’t anything you do. Before WooCommerce had a check ‘if the shipping is $0 then show label ‘free shipping’ but now all they do is say ‘show the shipping module name. So this removes the ‘hey this costs nothing that must mean its free’ from the cart and checkout. This is quite dumb in my opinion but the core developer gave his reasons when I questioned it but I can’t remember what they were.
Until I can work out a way to override this setting with WooCommerce, there isn’t anything we can do.
cheers,
Jamie.
Hello,
WooCommerce changed how shipping is displayed and if the cost is $0 it doesn’t automatically say free shipping like it used to. Unless you use their free shipping module it will not display free shipping. They removed the free shipping label from WooCommerce sometime in version 2.6.
So there isn’t anything we can do about that I know of unfortunately.
cheers,
Jamie.
Hello,
Please download the latest update and then your license key will work. Our new license keys and system was introduced in version 1.3.8.
thanks,
Jamie.
Hello,
I worked with the Mango Pay developer and the plugin that @fervous listed is the result. You should be able to use that without too much issue. If you have problems you can contact the mangopay-woocommerce developer.
cheers,
Jamie.
Hello,
All tax calculations are performed by WooCommerce and have nothing to do with our code. If there is problems with the tax system that would be something you’d have to check with WooCommerce.
cheers
Jamie.
Hello,
We have had a handful of requests to support multisite but the interest is extremely minimal. As you can see on our plugin description page on the WP repo we have clearly stated that we are not compatible with multisite. At this stage we have no plans to support installation on multisite.
Unless you have a need to run multisite I would not recommend running WooCommerce on a multisite install.
cheers,
Jamie.
Hello,
You can pull down the latest github version if you want to test 2.7 compatibility for us. I just finished up today with those. Please submit any issues you find while running the lastest github master.
cheers,
Jamie.
Hello,
According to the source code of your website you aren’t using any of our products. There are no orders for pro under your email or name either.
You are using WooCommerce Product Vendors which is not our plugin. Please contact them for support.
https://woocommerce.com/contact-us/
cheers,
Jamie.
Hello,
I’m still working through testing to make sure all our products play nicely with WooCommerce 2.7 and I’ll try and knock off a couple of other github issues and push a new release in the next week or so.
cheers,
Jamie.
Hello,
wp_title has been depreciated which is why it doesn’t work. Here is a gist that will do what you want. FYI this has been added to free’s next version.
https://gist.github.com/digitalchild/118674f3792a4d1d9ce1651e0d90844b
cheers,
Jamie.
Hello,
This has been added and will be in the next release. The filter names are slightly different to ensure consistency with free filters. All free filters start with wcvendors so instead of wcv its wcvendors.
You can see the filters here:
https://github.com/wcvendors/wcvendors/commit/e8ffd9c5df900eadc12e164d43e1d3fd0d6ad0b7
cheers,
Jamie.
Hello,
To get the iBan validation to work it would have to be in javascript and loaded in a separate file for this to work. I haven’t actually tried to do any custom validation using the advanced library that ships with the framework we use.
Here is a link to the documentation for the validation library so that you can see how it works.
http://ink.sapo.pt/javascript-ui/#InkUIFormValidator_2
With regards to your min length and only numbers you can also see how that is done from any of our existing fields that use the custom_attributes. You can have multiple rules in the same field by using | to chain them together.
cheers,
Jamie.
Hello,
Are you setting the user commission override on the correct form input? There is two in the users edit screen, free and pro. I would like to be able to disable/hide the free one when we activate pro but currently I cannot. I’m working to remedy this at some point.
The way the commission system works in pro is this.
Is there a product commission override? Yes – use this and process the commission. No – Go to store/vendor commission.
Is there store/vendor commission override? Yes – use this and process the commission. No – Go to global commissions.
Is there a global commission set? Yes – use this and process the commission. No – Don’t give any commission at all.For mass payment it grabs all information from the pv_commissions table total_due column. If shipping is not in total_due it will not be added for payout. Based on the screen shot you’ve given total due is including the shipping amount.
Can you confirm you are setting the correct commission field on the user edit screen?
cheers,
Jamie.
Hello,
v1.4.0 should be functioning as I do all my development on the latest version of 1.4 development branch for all my coding. I pretty much rewrote how the shipping module works in 1.4 so it’s possible something isn’t functioning. But all my testing it was working as it should.
That error is referencing the setting of existing commissions. Did you by any chance install pro before configuring free? It needs to get the complete free options from the wp_options table for this. If this value ‘wc_prd_vendor_options’ doesn’t exist in the database than this will error out. If that value doesn’t exist then you need to save the wc vendors settings at least once to stop that error.
If you’d like to tell me exactly what isn’t working then I can look into it. I’m not entirely sure what you have and haven’t configured to not return any shipping fees.
cheers,
Jamie.
Hello,
Shipping Address is not sent as it is not allowed by the adaptive payments API. Unless this has changed but I don’t think it has. Seller protection isn’t worth the paper it is written on. Paypal will almost always side with the buyer. The shipping address is only for physical products. If I was you I wouldn’t use paypal at all.
cheers,
Jamie.
Hello @angie4media
We’ve released 1.3.9 so please jump onto your downloads page and download the latest update which includes this fix.
cheers,
Jamie.
Hello,
To force / auto set a field you just need to remove the standard field and replace it with a hidden field with the same name and the value that you want.
cheers,
Jamie.
Hello,
Paypal is just shutting down legacy payment systems. They have alternatives for most things depending on where in the world you care. The one big difference I see at the moment and please correct me if I’m wrong but I believe instant payments for vendors will only work in the future in the US with their new ‘Paypal Marketplace’ stuff. There is parallel payments in the EC payments but I need to read this stuff in more detail after I finish all our open issues and new code.
We are actively looking for more integrations and payment gateways to support and integrate. Most of these will come once I finish version 2.0 of free as we have planned some big changes in how free works under the hood.
cheers,
Jamie.
Hello,
Putting the apply to be a vendor on the wp-login page is on our enhancement list, so it will get added at some point. WooCommerce does not use the default WordPress registration form. They have their own. You can see this in the templates/my-account/form-login.php template. You should try and avoid letting people use the wp-login screen completely as it can confuse people due to the inconsistencies of design between this page and the rest of the front end.
cheers,
Jamie.
Hello,
WC Vendors Pro requires WC Vendors. Please ensure you have installed both our free plugin AND pro.
cheers,
Jamie.
Hello,
I discovered the bug, it was in my brain. Please update your french translations from sources and save and they will show up translated.
thanks,
Jamie.
Most other big marketplaces have created their own internal currency (ala theme forest) or they payout their vendors with a different system. Not many marketplaces actually support instant payout a lot are on weekly/monthly/minimum withdrawal payout systems.
cheers,
Jamie.
We’re all screwed. There is no alternative, but I’m always looking out for options. Stripe is one. They did say they have no intention in the ‘near future’ of completely removing the existing offerings when I spoke to Paypal at WooConf #16 in Austin last year. When I asked what ‘near future’ was they said at least a couple of years.
cheers,
Jamie.
Hello,
Looking into this now. Just an FYI I haven’t touched this part of our code since June of 2016. This would lead me to believe that PayPal has decided to start FINALLY migrating their shit to the braintree infrastructure, silently. We as developers get no notification when they change things so it is hard to track. @saturn015 it looks like your fix is the correct one moving forward with the AP. We will need to re-write this once they kill off the old adaptive payment system. Which will be bad as the new system is only available in the USA.
I’ll do some testing and then push out a fix when I can.
cheers,
Jamie.
Hello,
The free french translation is working. There is a bug with the pro translation that I am working on now.
cheers
Jamie.
Hello,
Don’t enable the search on the vendor dashboard. We use a single page so you shouldn’t need to load the search on this page.
cheers,
Jamie
Hi Marc
This is a known issue with WPML due to how they implement their front end stuff. I restrict what pages are assets load on to make sure we reduce any possible conflicts with themes. This is fine for 99% of people however WPML uses multiple pages for the different languages. We check for 1 dashboard page id and then enable the css for this page.
If you want a dirty hack till I complete the WPML multiple dashboard page solution you can just disable our check in code.
In the WCVendors_Pro_Public class file in public/class-wcvendors-pro-public.php in the enqueue_styles function. Comment out the line after the //dashboard styles line 92 and the closing brace line 115.
Let me know if that works for you. Please note that this might mess your theme up so test it before pushing it to a live site. I’m still trying to work out the best way to do this.
cheers
Jamie.
Hello
This has been fixed. I’ll get @ben to replace the shipping file on your install until the update comes out.
cheers,
Jamie.
Hello,
I have logged into your site and checked what the issues are. It is that you have not followed our setup guides. You also can’t do anything because you have no vendors configured. As per our request when posting for support please ensure that you check your WooCommerce > System Status page and make sure all these are in the green. We can only help you if you are willing to help yourself.
Anna has already pointed out 2 things you need to check and I can see based on your system status page that they have not been fixed. I can also see that you are missing the pro dashboard and ratings pages which are required. I’ve fixed the dashboard page however I have left the rest of the red on the status page for you to attend to.
If in doubt, disable all the plugins except ours and woocommerce and use the store front theme for testing. This will rule out issues with our code and allow you to better find the culprit.
cheers,
Jamie.
Hello,
A shop manager is not a vendor. Please read through our setup guides on the knowledge base.
https://www.wcvendors.com/kb/wcvendors-setup-guide/
https://www.wcvendors.com/kb/wc-vendors-pro-setup-guide/You should have a play around with these first so that you can understand what a vendor is and what an admin is. Vendor roles and pending vendor roles are what are used for the marketplace.
cheers,
Jamie.
Hello,
This is using font awesome in the templates, if you want to change this you can look into the vendor header template and change to whatever you need. You will need to read our KB article about how to override templates then update the following.
Line 109 of store-header.php
change this as you require.
cheers,
Jamie.
Hello @Lime-IMC
This is supported in pro and has been for a very long time. Please take to look at our plugins page and read the descriptions.
cheers,
Jamie.
Hello @FoltBolt
As the developer I’m going to chime in and explain why this isn’t easy to do. Firstly you would have noticed that we run on top of WooCommerce. WooCommerce was not made to have multiple stores running on top of it, but we’ve made it do it thanks to the extensibility of the plugin. Their stores are really just a view of the vendors products within the WooCommerce store. Sort order is controlled by WooCommerce and although it might be possible to hook in to change the sort order on a per store (i haven’t tried this) I dont think it would be easy to implement.
Regarding media the sizes are based on what the theme allows. This isn’t us. Naming is something they should be doing before uploading their files. The Media uploader doesn’t have very fine grained control over what we can allow them to do, it’s pretty close to all or nothing which doesn’t work for a lot of our stores. Which makes it hard for us to provide control when there is no control we can fine tune.
I won’t completely rule it out but I’m going to say its not as simple as one might think.
cheers,
Jamie.
Hello
Have you tried just sending something to the error log in your function to see if there is a logic issue with buddypress?
cheers,
Jamie.
Hello,
Paypal fee is 2% of the transaction + 30cents.. Does that mean you’re charging 30 cents for your products? We don’t control the fee structures of payment gateways. All we can do is build integrations for people to use. It is up to your business to choose the solution that works for you.
cheers,
Jamie.
Hello
You should ALWAYS set a global commission rate not just a per product rate. Does the per product work on non variable products?
cheers,
Jamie.
Hello,
This has nothing to do with our plugins. Envato marketplace has nothing to do with us. Please go ask on their forums.
cheers,
Jamie.
