dymockpoet

I just checked my emails and last night this came through:

‘Hello! A payment was just triggered to mass pay all vendors their due commission. Payment status: error. Payment message: No vendors found to pay. Maybe they haven’t set a PayPal address?.’

As far as I’m aware, nothing has changed since the last payout (which would have been last Sunday). Around the 20th of March I started experiencing an issue whereby orders were not processing correctly (stock not reducing, emails to vendors not going out) that is still ongoing. See thread: https://www.wcvendors.com/help/topic/orders-not-processing-properly/

Not sure if these two issues are related.

You can add some debugging code, sure.

The commissions showing as due are correct so if you can get it work I have no problem with that.

Yes I have commissions currently due. At least one of the vendors is new and has never been paid. Should I mark any new vendors as paid and try to only pay vendors I know have valid emails?

Hi Ben,

Is it possible to hire you or Jamie on an hourly basis to look into the above issue and now this? https://www.wcvendors.com/help/topic/cant-pay-vendors/

I am completely stuck at the moment. I can’t pay my vendors and 60% of my orders require manual intervention to process properly. I can’t carry on operating like this. I need help. What do you suggest please?

My Skype is livingston.charlie or my email: charlie[at]thebookcoverdesigner.com

I just confirmed with PayPal that masspay is still enabled on my account.

Hi Anna,

I can’t pay my vendors until this is fixed, so it’s kind of urgent. Can I pay Ben or Jamie to look into it for me?

Charlie

Hi Ben,

Yes indeed.

So the issue started on Monday the 20th of March. Don’t know if there was an update to WCVendors around then?

We haven’t made any changes at all recently. I basically don’t touch the site except to update the plugins. So I have no idea why this has happened.

I can’t figure out any kind of pattern to the problem. Out of the last 5 orders, only two were processed properly. The other 3 had IPN payments complete but that was it. Stock not reduced, etc. These are all through PayPal adaptive.

I disabled Stripe earlier in the week because with that we were getting an even worse error where customers were placing multiple, identical orders because of internal server errors or there was no indication on screen that their orders were going through.

All of our products are unique, i.e. one offs. That’s why for each one the stock should go from 1 to 0.

I see, thanks. For me, the box is unticked and yet vendors can still access the reports on the backend. However I can live with it until you remove it.

1.8.5

Hi Happy Couponer,

Just wondering if this is still the solution to use? Have you considered using a plugin to automatically sub new vendors to your Aweber list?

Because I’ve recently made vendor approvals automatic, so it’s one less thing to do, but your method would involve going back to manual approval (unless I hire someone to write a script to auto-sub new vendors to a MailChimp list).

In the free version?

Yeah that’s what I’m using now, seems to work with Vendors and nice simple interface!

This is exactly what I did.

Deactivated all plugins.
Reactivated WC, then WCV, then WCV Pro.

My Pro settings were reset (Pro dashboard page not set, commissions set to 0, etc). This is the second time my settings have been reset – the first was when I updated to 1.1.1 (that time I deleted the plugin then re-installed the new version – another customer reported the same thing).

I’d be willing to pay Jamie to do it for my site only as without it my vendors basically ruin the site by choosing to put their products in too many categories, rendering the categories themselves pointless. Could you ask him to send me a quote? charlie[at]thebookcoverdesigner.com Or shall I get in touch with him?

Any timeline on the update for checkboxes?

I also agree with Karen about the tags.

I think betibup’s link might not work because she hasn’t set a shop name, so it’s just assigned her a random string of numbers.

And for dormantwing’s, her shop name is set to The Book Cover Machine.

So it seems to set the slug as the shop name, is that right? And if there’s no shop name it gives it a random string of numbers?

OK thanks for the idea. I need to go to bed now but I’ll have a look at the templates tomorrow. Right now I’m bit unsure whether pro is worth it for us or just stick with the free version as the header thing is worse than it was, and we won’t be using the shipping or ratings (products are only sold once, so ratings should be for the vendor not the product).

I guess it’ll come down to how much of an improvement I think the front end submission is. I know I’m going to have to heavily modify the template for a start – we don’t want the pie chart, etc.

OK so the Shop Description that a vendor wrote before won’t transfer over to the pro version?

I’m concerned about cases like this where the text isn’t even readable anymore because you can’t scroll down to read it: http://thebookcoverdesigner.com/designers/magic-covers/

If it makes any difference, when I look at the order details it IS marked as shipped, so must just be not showing on the vendor’s dashboard for some reason.