Forum Replies Created
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AuthorPosts
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October 24, 2016 at 9:24 am in reply to: "WC Vendor Sold By" to shift to above/inline with Price #45937GlobalParticipant
Hi Ana,
I will ask the theme author.
Thank you very much for your help … speak soon π
Regards,
Paul
October 21, 2016 at 1:27 pm in reply to: "WC Vendor Sold By" to shift to above/inline with Price #45721GlobalParticipantHi Ana … thank you so much for your help π
I tried the above code but unfortunately it moved shop more (sold by) to the same line as show more.
I have left it as is so you can see.
Thank you for your continued help and advice.
Regards,
Paul
October 20, 2016 at 8:13 am in reply to: "WC Vendor Sold By" to shift to above/inline with Price #45596GlobalParticipantHi Ana,
Please can you advise how I can move my ‘shop more’ (sold by) below my show more.
I have tried many different options but canot manage to move it. I placed the below code in my child theme and it has moved it but not under show more. Would be great if you could help with this.
I am using pro and you can see the above here: https://globalfashion.space/product-category/new-in/
Thank you very much for your help and advice.
Regards,
Paul
/* remove sold by in product loop before add to cart */
remove_action ( ‘woocommerce_after_shop_loop_item’, array(‘WCV_Vendor_Shop’, ‘template_loop_sold_by’), 9 );/* add sold by in product loop in new hook area */
if ( WC_Vendors::$pv_options->get_option( ‘sold_by’ ) ) {
add_action ( ‘woocommerce_after_shop_loop_item_title’, array(‘WCV_Vendor_Shop’, ‘template_loop_sold_by’), 9 );
}GlobalParticipantThank so much Ben!!! π That will be AMAZING!!! π
GlobalParticipantThank you for your reply Ben.
I have a great idea! … In the next update … Why dont you change Coupons to Promo Code π
GlobalParticipantThank you very much for your advice @Homtas … very much appreciated π
I wonder support and forum if there is a way to change the name “coupon” in the vendors dashboard globally without using a plugin?
Thank you for your help.
Regards,
Paul
GlobalParticipantOMG … do I feel silly! π Double yes!!! Thought coupons was a wc venders thing!!
Thank you so much Ben for your Amazing support as always!! π
Happy Sunday π
GlobalParticipantHi Ben,
Thats great both buttons are showing now!! Thats so cool π
Yes I have Free enabled, Pro enabled and woocommerce enabled but the add coupon button still does not work unfortunately.
Thanks for your continued help Ben π
Paul
GlobalParticipantHi Ben,
My host has increased my sites PHP to 5.6
Unfortunately both my problems still exist.
1, I have added the above code for multiple urls and saved my premelinks, but in the Pro Dashboard I am only seeing the one button β¦ “How Your Global Store Works” button and not also “How To Add A Product” button
2, The “Add Coupon” Button when clicked still results in a “Oops, page not found.”
I have attached a screen shot of the page showing the short code for the Pro Dashboard page called Global Store Login.
Please also find attached screenshot above of my Woocommerce > Wc Vendors > Pro Page.Thank you for your help π
Regards,
Paul
GlobalParticipantHi Ben,
Thank you so much for your help … very much appreciated π
I did try the code for multiple urls first but it only showed one button … How your Global Store works.
Just tried again and its still showing just the one.
/* WC Vendors Pro - Add some new page links to the Pro Dashboard */ function new_dashboard_pages( $pages ){ $pages[] = array( 'label' => 'How Your Global Store Works', 'slug' => 'https://globalfashion.space/global-store-works/', 'label' => 'How To Add A Product', 'slug' => 'https://globalfashion.space/adding-a-product/'); return $pages; } add_filter( 'wcv_pro_dashboard_urls', 'new_dashboard_pages' );
My system status is showing that I need to increase php … I will get my host to increase tomorrow … maybe thats why the second button is not showing and maybe the add coupon button too?
PHP Version: 5.5.37 – We recommend a minimum PHP version of 5.6. See:
ps how much php works best? I will ask my host to increase …
GlobalParticipantHi Ben,
Thank you for your advice and help.
1, When I add the below code to my child functions php it crashes my site.
When I add them separately it works.
Should I be renaming the below code and if so where please π
/* WC Vendors Pro - Add some new page links to the Pro Dashboard */ function new_dashboard_pages( $pages ){ $pages[] = array( 'label' => 'How Your Global Store Works', 'slug' => 'https://globalfashion.space/global-store-works/' ); // Add stuff here return $pages; } add_filter( 'wcv_pro_dashboard_urls', 'new_dashboard_pages' ); /* WC Vendors Pro - Add some new page links to the Pro Dashboard */ function new_dashboard_pages( $pages ){ $pages[] = array( 'label' => 'How To Add A Product', 'slug' => 'https://globalfashion.space/adding-a-product/' ); // Add stuff here return $pages; } add_filter( 'wcv_pro_dashboard_urls', 'new_dashboard_pages' );
2, I have checked my dashboards and they all have the correct shortcodes.
What I did notice was in woocommerce > wc vendors > Pro I have renamed the Pro Dashboard page Global Store login … could that be why the add coupon does not work?
I have saved my premelinks
Unfortunately the add coupon is still resulting in a page not found.
Thank you for your continued help Ben.
March 24, 2016 at 10:26 am in reply to: WCV Free 1.8.7 updated ok but not seeing WCV Pro 1.2.3 #27889GlobalParticipantHi Ben … Just wanted to let you know how the problem has been currently resolved.
Hope you have a nice day π
Hi Paul,
Thanks for your reply. I’ve logged in and manually upgraded the plugin again to 1.2.4 and then re-activated the license, after that was done I was able to see that the license was activated and there were no errors about licensing anywhere in the admin section. (I’ve attached a couple of screenshots)
Can you verify it for me now and let me know if it’s working?
Best regards,
Russell C
Hi Russell … Thank you for looking into this.
The warning happens when I click Dashboard > Updates
Please find screenshot.
Thank you.
Paul
Staff
Hi Paul,I’ve logged into WordPress again to check for that message you mentioned but couldn’t find it anywhere on the plugins page or on the WooCommerce settings for the ‘Pro’ version itself either.
Can you send me a screenshot or a link to the page where you’re seeing that error message? Just so I can troubleshoot it from there.Best regards,
Russell C
23/03/2016 13:34
Paul
Client
Hi Russell,Thats great … but I still cant see the latest wc vendor pro plugin new version 1.2.4
and am seeing this warning at the top of plugins page
Download permission for wc-vendors-pro has been revoked possibly due to a license key or subscription expiring. You can reactivate or purchase a license key from your account dashboard.
Thank you for your help … Paul
23/03/2016 12:54
Russell C
Staff
Hi Paul,I’ve just whitelisted that IP address and now I can see the license for the plugin is working and activated again. (See attached screenshot)
So I assume the issue was just the firewall blocking their IP.Best regards,
Russell C
Paul
Client
Hi Russell,I am having the same problem as below re updating … my wc vendor pro plugin has a new version 1.2.4
“For some reason my wc vendors pro plugins new 1.2.3 update is not showing in the plugins section.”
The plugin author has informed me the ip addresses as below:
“198.50.218.218 is what you should add if you have a firewall for updates.”
Thank you for helping resolve this problem.
Regards,
Paul
March 22, 2016 at 2:17 pm in reply to: WCV Free 1.8.7 updated ok but not seeing WCV Pro 1.2.3 #27613GlobalParticipantThanks Ben … I will message my host tomorrow and let you know how I get on.
Hope you have a nice afternoon π
March 22, 2016 at 1:19 pm in reply to: WCV Free 1.8.7 updated ok but not seeing WCV Pro 1.2.3 #27603GlobalParticipantThank you Ben … I will keep lookout out for Jamie’s help … wc vendors free updated fine the last time … just seems to be happening to pro.
My hosts are really good at helping with wordpress as that have an wp specialist working with them. He tried to update via ftp the last time I had the same problem and he said the below … maybe this could help Jamie … let me know if Jamie would need any login details?:
Thanks … Paul
Hi Paul,
“Iβve checked this for you and updated the plugin to the latest version but it doesnβt seem to be activating successfully. I think this could be a firewall issue but as we donβt know which IPs to allow we canβt troubleshoot any further at the moment.
Iβd recommend asking the plugin developers if there are any IP addresses that we should allow on the server to let the activation process complete successfully.
Best regards,
Russell C”
March 22, 2016 at 12:51 pm in reply to: WCV Free 1.8.7 updated ok but not seeing WCV Pro 1.2.3 #27593GlobalParticipantHi Ben,
The same is happening again re not seeing the latest Pro v1.2.4 update on plugins page. The problem was fixed for me by you doing the below: Would be great if you could do again please. Thank you … Paul
“Iβve installed an update for the API Manager, please force the WordPress Dashboard Updater to check again for updates, and let me know if that solves it”.
March 16, 2016 at 2:42 pm in reply to: WCV Free 1.8.7 updated ok but not seeing WCV Pro 1.2.3 #27012GlobalParticipantHi Ben and @londondondude
I forced the WordPress Dashboard Updater to check again for update.
I then went to wp settings > wc vendors pro licence and clicked save changes … and I now see the latest pro wc vendors 1.2.3 on plugins page:)
I hope this works for you @lonondondude.
Thank you for your help Ben … thats great!! π
Regards,
Paul
March 16, 2016 at 12:32 pm in reply to: WCV Free 1.8.7 updated ok but not seeing WCV Pro 1.2.3 #26968GlobalParticipantMaybe its because we are both from London π
March 16, 2016 at 11:56 am in reply to: WCV Free 1.8.7 updated ok but not seeing WCV Pro 1.2.3 #26953GlobalParticipantHi Ben … Please see screenshot
March 16, 2016 at 11:53 am in reply to: WCV Free 1.8.7 updated ok but not seeing WCV Pro 1.2.3 #26951GlobalParticipantSorry Ben just seen … its from the WordPress updater.
Thanks ..Paul
March 16, 2016 at 11:51 am in reply to: WCV Free 1.8.7 updated ok but not seeing WCV Pro 1.2.3 #26949GlobalParticipantHi Ben,
I put the below support request to my host (Please see below) to help update to the latest wc vendor pro 1.2.3 version. Unfortunately they were unable to do so and are asking some further information from yourself.
Would be great if you could advise on their request for further information below.
Thank you.
Paul
Hi Paul,
I’ve checked this for you and updated the plugin to the latest version but it doesn’t seem to be activating successfully. I think this could be a firewall issue but as we don’t know which IPs to allow we can’t troubleshoot any further at the moment.
I’d recommend asking the plugin developers if there are any IP addresses that we should allow on the server to let the activation process complete successfully.
Best regards,
Russell C
Paul Sexton
Client
Hi Russell,Hope you are fine.
For some reason my wc vendors pro plugins new 1.2.3 update is not showing in the plugins section.
I have noticed that in my wordpress admin I am receiving a warning:
Download permission for wc-vendors-pro has been revoked possibly due to a license key or subscription expiring. You can reactivate or purchase a license key from your account dashboard. (My wc vendors pro license has not been revoked or expired and is showing as active In Settings > WC vendors pro licence: Licence key status activated … Licence key and license email are both showing green ticks.
I have spoken to the wc vendors plugin author and he has advised to update the plugin manually … please see below:
“You can go to your WordPress updater and click the βCheck Nowβ button to force it. If it doesn’t show up, make sure your wp-admin > settings > wc vendors license key is entered and activated. π you can always update by going to https://www.wcvendors.com/my-account/ and then manually upload the folder via FTP overwriting all files in its place.”
Would be great Russell if you could upload the new wc vendors pro version 1.2.3 plugin manually.
Please find my wc vendors account where the latest plugin version 1.2.3 is located: https://www.wcvendors.com/my-account/
Thank you … Paul
March 16, 2016 at 8:52 am in reply to: WCV Free 1.8.7 updated ok but not seeing WCV Pro 1.2.3 #26932GlobalParticipantHi Ben,
I am receiving the same warning:
Download permission for wc-vendors-pro has been revoked possibly due to a license key or subscription expiring. You can reactivate or purchase a license key from your account dashboard.
I cannot see latest WC Vendors Pro 1.2.3 new update available.
Can see free latest update.
In Settings > WC vendors pro licence: Licence key status activated
Licence key and license email are both showing green ticks.
Forced update did not work.
Regards,
Paul
GlobalParticipantAmazing!!! … thank you so much guys!!! :))))
GlobalParticipantThats great Ben … Thank you π … when ready will get someone to design similar as i think it is a great way to display stores.
Regards,
Paul
GlobalParticipantThank you so much Ben … what would we do without your amazing support π
GlobalParticipantHi Ben,
Thank you for your reply.
I added the below code to my child themes function php and I then received a server error.
I have attached a screenshot of what i did … please advise is this is correct?
Thank you
Regards,
Paul
// WCV Pro Dashboard
if (class_exists(βWCV_Vendorsβ) && class_exists(βWCVendors_Proβ) && WCV_Vendors::is_vendor( $user->id ) ) {
$redirect_to = get_permalink(WCVendors_Pro::get_option( βdashboard_page_idβ ));
}
return $redirect_to;
}GlobalParticipantThank you Ben … wasn’t sure… will contact them.
Hope you have a nice evening π
GlobalParticipantThank you so much Ben … very much appreciated!
Wishing you a wonderful weekend π
GlobalParticipantHi Support,
Would be great if you could help me resolve my problem as my site is not currently functional with vendors stores showing other vendors stores shipping prices and shipping and return policies.
Thank you for your help and support.
Regards,
Paul
GlobalParticipantHi Jamie,
Thank you for your help.
I am using Pro Shipping for variables as per product shipping is no longer supported by WC Vendors.
I have both variable and external/affiliate products on my marketplace. Therefore unfortunately I cannot disable shipping at the marketplace level.
In vendors Pro shipping settings there are 2 checkboxes: Disable national shipping and Disable international shipping. My external/affiliate vendors stores have both these options checked however shipping is still being pulled from my variable vendors stores. Am I right in thinking having both Disable national shipping and Disable international shipping checked then shipping should not show on external/affiliate products?
Pro Shipping is working exacting as expected with variables which is great.
The problems I am having are with external/affiliate products. Shipping is being pulled somehow from my variable shipping settings even though I have not checked any pro shipping options for external/affiliate products.
External/affiliate products generally dont need shipping enabled as products are not being shipped by the marketplace.
Would be great if you can help me resolve this issue as I have vendors external/affiliate products displaying shipping fees and shipping and return policies that dont belong to their stores or products.
If shipping cannot be disabled at vendor/store level, then being able to disable shipping on a per product basis would be workable.
I look forward to hearing from you.
Thank you.
Regards,
Paul
GlobalParticipantHi Ben,
Would be great if you could get Jamie to have a look at this.
Thank you.
Paul
January 28, 2016 at 6:07 pm in reply to: Unable to set shipping if variable product is created in backend. #22020GlobalParticipantHi Ben,
Please find the below requested infomation.
vendors variable products and stores are created in wp admin backend. I only use pro for shipping for the variable products. In pro shipping settings I set the default national shipping fee to Β£5 and the International shipping fee to Β£14.
I then add Shipping and Return Policy.The above works fine.
Regarding external/affiliate products they are created in wp admin backend as normal. The shipping tab only appears pre filled with shipping details once you add the external/affiliate product to a store. for example: https://globalfashion.space/shop/shoes-3/heels/malone-souliers-metallic-leather-lace-up-pumps-with-cut-outs/
If you do not add a product to a vendor store the shipping tab does not appear for example here: https://globalfashion.space/shop/shoes-3/flats/see-by-chloe-suede-ballerina-sandals/
I would like the external/affiliate products in a vendors store not to show the shipping tab.
Please find below my store globalfashion.space login details in case Jamie needs to access the site.
mybeautifulvintage777
&ECTxL*XnXd%Q(0y&4z8ZsN1
Thank you for your help.
Paul
GlobalParticipantThank you Ben … Will do.
ps I added an additional image of the shipping information that is appearing on the external/affiliate product.
Regards,
Paul
GlobalParticipantThats ok Ben… you guys must be crazy with the new pro version π
Exactly my point and problem Ben.I have not selected any shipping settings for this product. However with the affiliate enabled products as above example and below screenshot, somehow shipping is being displayed/pulled from our standard shipping which we have set with our variable products.
Please see screenshots.
Thank you for your help.
Paul
GlobalParticipantHi support,
Would be great to get some help on my above support request.
Thank you.
Paul
GlobalParticipantHi Ben,
Hope you are fine and had a nice weekend π
Regarding my above support request:
Ideally for external/affiliate products we would like to disable shipping as they will be shipped from an external site.
Would be great if you could advise how I disable shipping on external/affiliate products (product details page as in above link of boots)
Thank you.
Regards,
Paul
Ps love this π …
So whatβs next? v1.3.0 will begin shortly after 1.2.0 is released, and then all of you bugging us for full variations and attributes will have your wishes granted. π
January 23, 2016 at 7:47 am in reply to: Unable to set shipping if variable product is created in backend. #21268GlobalParticipantGlobalParticipantHurry up and sort out variables Ben otherwise I will send your wife a link to hundreds of our wonderful products π She will be so happy forever π
We are managing the vendors stores ourselves since October 1st as we thought it easier to wait until variables were supported. Crazy I know … but didn’t know it would take so long π
In pro shipping settings for the above affiliate enabled product we have set no shipping settings at all.
Most of our products are variable with some external/affiliate products.
We create our variable products in wp backend and use the pro shipping in the front end which works.
However with the affiliate enabled products as above example, once we create a vendors account for them (we do this so they can have a store for display only … not for commission) somehow shipping is being displayed from our standard shipping which we have set with our variable products. For example:
Shipping From: United Kingdom (UK)
Within United Kingdom (UK) Β£5.00
Outside United Kingdom (UK) Β£14.00Oh, I see. It says shipping from UK and it also says Shipping from Germany.
This is because we added shipping from Germany in the product short description.
Ideally for external/affiliate products we would like to disable shipping as they will be shipped from an external site.
Thank you for your help Ben
Hopefully the above will also help @anthony
GlobalParticipantGlobalParticipantHi support,
I have resolved problem.
OMG …I actually entered my personal Paypal email address incorrectly by missing out my middle name π
Resolved with Paypal as luckily there was no one with a Paypal email with that name.
Regards,
Paul
GlobalParticipantLooking forward to variations … all good things are worth waiting for π
Thanks for the update Ben … wishing you a great week.
Paul π
January 7, 2016 at 4:43 pm in reply to: send vendors to the wp backend to add variable products. #20174GlobalParticipantHi Ben,
Hope you are fine π
I have checked the box that disallows vendors from going to wp-admin and its not ticked.
I haven’t added any new plugins … should I disable all plugins and see if anything happens?
Thank you.
Paul
December 21, 2015 at 9:05 am in reply to: my size and colour text has got bigger since upgrading to Pro #19110GlobalParticipantThats great Jamie … thank you.
In the meantime my theme developer provided mw with the below custom css code which has resolved both of the above for me.
Thank you for your help.
Regards,
Paul
.woocommerce-ordering select, .variations_form select, .shipping-calculator-form select {
font-size: 14px;
line-height: 1;
}GlobalParticipantDisabling fields on forms is coming in an upcoming release via an admin page with checkboxes.
Hi Jamie @digitalchild … I am having trouble with my site re the above and need the above checkboxes … Please can you advise when the upcoming release may be due.
Thank you,
Paul
December 18, 2015 at 7:58 pm in reply to: my size and colour text has got bigger since upgrading to Pro #18916GlobalParticipantThanks for your help Ben,
Unfortunately the above did not work … I dont have any caching plugins but cleared cache and even added an important.
Any other ideas why this could have happend once I uploaded to Pro and how to fix?
I have also noticed that the vendors description/info underneath their logo on product detail page has become tiny so is not visible to read on product details page. (I added the below code to functions php to redirect to the free shopfronts)
/* For WC Vendors Pro v1.0.3 and above */ remove_action( 'woocommerce_after_shop_loop_item', array( $wcvendors_pro->wcvendors_pro_store_controller, 'loop_sold_by'), 8 ); remove_action( 'woocommerce_product_meta_start', array( $wcvendors_pro->wcvendors_pro_store_controller, 'product_sold_by'), 8); remove_filter( 'woocommerce_get_item_data', array( $wcvendors_pro->wcvendors_pro_store_controller, 'cart_sold_by' ), 8, 2 );
`
Please find below link to product details page:https://globalfashion.space/shop/clothing-2/quincampoix-turquoise-coat/
Thanks for your continued help.
Paul
December 18, 2015 at 6:21 am in reply to: my size and colour text has got bigger since upgrading to Pro #18805GlobalParticipantHi Ben,
Thank you for your reply.
I appreciate your help trying to resolve this as it is important I resolve as quickly as possible as it looks bad on live site.
I have contacted my theme support. Please see below thread.
They are closed now for the weekend unfortunately. They advised the below regarding WCV. I placed the code they supplied and put it in my themes custom css box but nothing changed.
1, My question is … is the code they supplied code to change the size of the text in the size and color boxes.
2, Where and how do I locate the code to change the font size? Do I have to edit the code somewhere?
Not sure even if my above questions are the right ones π
I have attached a screen shot of the problem.
Thank you for your help.
Paul
Hi support,
I have noticed my size and colour text has got bigger β¦ so is no longer sitting in their boxes.
Please can you advise how I can make the text smaller.
I will send you link in a private message to follow this post
Thank you.
PaulSupport Staff
December 18, 2015 at 9:26 am
Hi there.
The selector for the box is wcv_shop_description
You can change your paragraph size :.wcv_shop_description p {
font-size: 14px;
}Warm regards,
December 17, 2015 at 8:15 pm in reply to: my size and colour text has got bigger since upgrading to Pro #18754GlobalParticipantPlease find link to product details page.
https://globalfashion.space/shop/clothing-2/lora-gene-mattia-dress/
GlobalParticipantThank you for the update Jamie,
I will wait for the upcoming release … Thats great news … hope you have a nice evening π
Regards,
Paul
GlobalParticipantHi Guys,
Not sure if this one is getting seen as maybe I should have started a new thread?
Will wait a little while then start a new thread.
Regards,
Paul
GlobalParticipantHi Ben,
Regarding Richie’s request to disable the Social and Branding tabs in pro.
1) Is there a way with WC Vendors Pro to change what the vendor can and cannot see on the vendor dashboard? Some of the new functionality such as vendor coupon, social stuff, ratings, and their ability to add Vendor store banners, avatars/icons, I wouldnβt want them to have. Would I be able to remove that functionality from them easily?
I specifically want to hide the 2 tabs Branding and Social under settings tab.
However I followed your instructions below but could not find a way to disable the 2 tabs. Please can you advise if this is possible and if so kindly advise the steps I need to achieve.
Thank you so much,
Paul
1.) Of course! That can all be disabled / enabled in the admin settings screen ( wp-admin > WooCommerce > WC Vendors > Pro Tab )
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