Jawad

Hi Ben,

Thanks, maybe is good enough. I can imagine how important 1.3.0 to push out is currently.

Wow the way you put it makes coding sound like the Devils work haha, but sounds cool, interested to learn OOP soon!

Thanks for your help.

Many Thanks,
Jawad

Sorry – couple more questions which I remembered after I posted this.

1) Is it possible for admin to mark a product ‘Vendor Shipped’ as we are handling all deliveries on behalf of vendor.

2) Its possible to hide ‘Leave Feedback’ on customers account dashboard because we do not require rating a vendor, rather we will be using Woo default product rating?

Thanks!

Hi Ben,

Not a problem, I’ll shoot you over an email soon after I’ve got my head round its exact features.

Regarding total_sales – it would appear I’m not the first one to report this. https://github.com/woothemes/woocommerce/issues/5928

The Woo team have concluded its not a bug as the data is not required to be ‘accurate’. I’m not sure if you’d like pipe in on the issues thread I’ve created regarding this, maybe they’ll change their mind if there’s more support for it.

If it doesn’t get ‘fixed’ by Woo then would it be better not to show this data on the Commissions page as the number would be inaccurate thus defeating its purpose?

Many Thanks,
Jawad

Hi Ben,

Thanks for your reply. Kudos to your fast responses which can largely go unappreciated. It is only when you deal with other plugin developers is it obvious the speed of your replies. I’ve been waiting 5 days for a plugin developer to respond to a critical bug which was preventing invoices being generated and tracking to work.

0) Ben, regarding this, I have tested this further on my http://www.wcvendors.com which only has the bare minimum of plugins and runs StoreFront. I have tried changing Order Statuses to ‘Refunded’ & ‘Cancelled’ and but this has no effect on ‘total_sales’. It isn’t being deducted. Can you confirm changing order status isn’t also deducting ‘total_sales’ for you – in which case would this be a bug? Just want to check if you can replicate and nothing specific to my installation before I approach Woo.

1) Thanks for confirmation on these features being introduced on 2.0. Wow, quite complex stuff. Glad she got your help then, sounds very cumbersome.

2) My PHP knowledge is zilch at the moment, although looking to start a course in September. With something like commission as well I really would not want to wing it so to say. If you could confirm this is a valid feature and we could see it in the near future (1-2 months) then I would be happy to wait as it isn’t anything urgent.

If not though, would it be possible to pay to get this custom coded from you? I would much rather get it done through WC Vendor than a 3rd party as you guys know the code inside out and very little chance of it going wrong rather than risk it being screwed by a mediocre developer. I realise you’re very deep in coding up variable products and releasing v.1.3.0 so again you couldn’t take this on anytime soon as well. What are your thoughts?

Many Thanks,
Jawad

Hi Ben,

1) I decided use a random ID for ‘id’ – hope that’s correct? Anyway – interesting stuff.. I added it all and its showed up in the Commission tab. No wonder it didn’t get logged in the Commissions in the first place because according to WooCommerce the product hasn’t even sold!

When in fact the order generated for its right here:

Brilliant – I hope its a one off otherwise I wouldn’t even know where to start debugging this (no errors in my debug log) .. :/

Many Thanks,
Jawad

Hi Ben,

1) Thanks, I have been testing for a while. I have no doubt you are correct with commission being rock solid as of course it plays an integral role in WC Vendors. However, I am also 110% positive I set the commission rate – back in December when I first initially started working on the site, one of the first things I did.

After the order with the missing commission there have been 2 more orders and these appear correctly so it appears at this time to be a one off mishap. But it does still leave me with the issue of it being missing on the list. I really do need it for accounting purposes. The order has been invoiced, dispatched and delivered. Also I cannot manually process it again as it was a card paid order.

What can I do? It possible for WC Vendors to re-scan my orders table or for me to manually add it somehow?

2) Ah right, cool – I’ll leave you to it then as its on the roadmap already.

3a) You are correct. Sorry. I was looking for the wrong thing. I thought a tooltip would appear immediately on hover. However, after leaving the cursor an extra second on the number, I see it. 🙂 Not that I need to know anymore as you mentioned.

3b) Oh right. I do not usually refund orders, unless of course its an actual refund. Through testing and fake orders I have generally just trashed and permanently deleted the orders. But from what you said, it does not deduct this from total_sales meta ID thus leading to incorrect data. However, you said WooCommerce handle all of this – so I’ll chase it up with them!

Many Thanks,
Jawad

Hi Ben,

Like magic it has disappeared, cheers! I agree, errors an warnings should not be outputted on the front end. I thought I had it covered by having this:

define('WP_DEBUG', false);

but it managed to bypass this. After further research I have found a couple of additional lines are needed which I will be adding to my wp-config:

define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors', 0);

Sorry, I did mean Country Table rate. Apologies though, I think I’ve managed to get it working, hence that request can be ignored.

Many Thanks,
Jawad

Hi Ben,

Thanks a lot for helping me add this! Works perfectly now.

Final question on this topic – how come Jamie is able to output the Vendor Shipping from Country using this 1 line of code:

<strong>Shipping From: </strong> <?php echo $countries[ strtoupper( $store_country ) ]; ?>

But to output the Vendor Store City requires all the extra code having to acquire it via user meta?

Many Thanks,
Jawad

Hi Ben,

Thanks for those instructions. After researching and messing around in the database to locate the meta_key I have successfully outputted the Vendor Store City by adding the below code in shipping-panel.php . Problem is, its now outputting the same city no matter which vendor store shipping tab I visit. I have used the following code:

<?php 
     $user_id = 3; 
     $key = '_wcv_shipping_city'; 
     $single = true; 
     $user_last = get_user_meta( $user_id, $key, $single ); 
     echo '<p>Shipping From:  '. $user_last . ' </p> ' ?>

I was hoping for it to be dynamic in the way it currently is – depending on the vendor store is outputs the correct vendor store city location?

Many Thanks,
Jawad

Hi Ben,

How’s it going?

Have you had a chance to look at this? Let me know if easy as changing $countries to the correct id which stores Vendor city/town.

If not, I’ll see if I can source a developer from somewhere.

Many Thanks,
Jawad

Hi Ben,

Thanks for your reply.

1) I’ve added this code to my functions.php. Unfortunately that code has crapped out on me. The shipping tab no longer displays any output. Also is it possible to ensure that the tab remains at the last position and doesn’t get prioritised over ‘Description’? Please have a look at the following – all of these errors have generated from adding the 5 lines of code 😮 :

2) Sorry Ben, but my PHP knowledge is zero, I don’t know what to change it to. I have scanned the document and have found this on line 14:

<strong>Shipping From: </strong> <?php echo $countries[ strtoupper( $store_country ) ]; ?>

What would I change this to make it output City/Town instead?

Appreciate your help.

Many Thanks,
Jawad

Hi Jamie,

Thanks for your reply regarding my feature suggestion. I can imagine this being a massive re-write of the existing code!

However, I hope you can identify the problem in its existing form. A vendor – seeing the many attributes may either be confused or fill it in with random and incorrect data. Furthermore – my compare plugin uses WC default attributes to for comparison. Hence, have a look at my current ‘Add Product’ frontend submission form:

All of these attributes would be irrelevant to the clothing category; bar ‘Colour’. I hope this is something you can add to the roadmap and consider implementing.

Many Thanks,
Jawad

Hi Ben,

Thanks for your reply.

1) Hmm, learn something new everyday. Granted I had to look at kb to see how you used the remove_filter for Removing “Sold By”, but managed it in the end. The code I used to remove “Ships from: LOCATION” on the product page was this:

remove_filter( 'woocommerce_product_meta_start', array( $wcvendors_pro->wcvendors_pro_vendor_controller, 'product_ships_from' ), 9 );

Ships from no longer appears, but is this the correct code? or does it need some tweaking?

2) Ahh right – do I need to set the commission for both or setting it for Pro will suffice?

3) Oh right – so there is no way / easy way to achieve this currently? :/

Many Thanks,
Jawad

Hi Jamie,

Thanks for having a look and acknowledging the bug. Look forward to the update which fixes it!

I have a few more queries…

1) How do I hide ‘Ships From: X’ text on the product page? I have tried searching the kb, no luck though.

2) Please look at the screenshots:

Commission appears twice on the edit user page. What is the difference between A & B?

3) As a company – we will be operating a fixed shipping and return policy. All vendors must agree to this prior to selling on our site. I cannot see an option to set a default shipping/refund policy which applies to all vendors? Because the company will honour all refund requests within X days of purchase. The vendor will agree to our policy prior to joining meaning they should not be able to set their own policies. Is this possible?

Thanks for your time.

Many Thanks,
Jawad

Hi Ben,

Tried this just now – still it is not retrieving the shipping rate for the product edited or any other products. I’ll wait an hour to see if it retrieves after WooCommerce caching has expired.

Many Thanks,
Jawad

Hi Ben,

Thank you for your reply. Please see below:

I have now also set the International rate. Yet the shipping tab states No Shipping rates are available. However, the same product is able to checkout with the shipping method provided in wp-admin vendor shipping settings page meaning it is using it correctly?

Many Thanks,
Jawad

Hi Ben,

Thank you for that information. So – number 3 is done and the customer is able to checkout with the shipping method setup admin side, which implies that shipping has been set.

It is also compulsory for individual vendors to set up shipping information as well before it displays information in the shipping tab?

Many Thanks,
Jawad

Hi Ben,

Sorry if there is some misunderstanding. It should be still kept a simple checkbox. Of course for fully fledged access management one of the earlier listed plugins can suffice.

What I mean is that the current way the checkbox is setup is destructive as it is meddling with other roles and has an adverse effect on the WordPress installation. It should be setup to restrict Vendor role from accessing the WP-Admin dashboard, not EVERY role apart from Admin. This effects other roles which are setup to be able to access WP-Admin but cannot as the current way is to intrusive and blankets every role.

Sure, keep it a simple checkbox – but I do not think it is logical to disallow WP-Admin for every role, only the Vendor role.

Many Thanks,
Jawad

Hi Ben,

Thank you for your response. Totally agree to keep it simplistic with the checkbox (but with a tweak). I do have the User Role Editor Pro plugin as well.

However, what I am trying to get at is that the option in WC Vendor Pro does not make logical sense for me, allow me to explain please.

Because the option in WC-Vendor currently is locking out every role from WP-Admin meaning it is affecting all roles. So, Shop Manager can usually access WP-Admin but because of the option in WC Vendors it can no longer access WP-Admin.

Similarly, I have a WordPress ticketing plugin which generates a new role, where the customer support reps need access to WP-Admin to manage tickets but they cannot access it due to WC Vendors.

Would it not be better making that checkbox exclusive to the ‘Vendor’ role than affect every role?

Many Thanks,
Jawad

Hi again Ben,

This is slightly unrelated to the original title – but I am facing some more issues. I am (for the first time), accessing my website as a vendor as I am planning to freelance some of the product uploads. Currently, all the products uploaded have been done via the backend using my admin account.

1) I have enabled WP_DEBUG for the development phase of my site – and for some reason your plugin is outputting tons of PHP errors on the ‘Add Product’ & ‘Settings’ page via the font-end. A lot of it in the ‘wc-vendors-pro/public/forms/’ directory.

2) I have enabled vendors to be able to edit live products. 98% of the products uploaded can be edited, but the last two products on the list ‘Samsung Galaxy J5’ and the ‘Samsung Galaxy J7’ cannot be edited.

3) If I access the media gallery via the front end I do not see the images I have uploaded for existing product ‘Samsung Galaxy J5’ – is this because I added the image from the backend originally?

4) On the coupons page – isn’t it redundant having ‘Add Coupon’ twice so near each other?

Lastly – a feature request. I am using attributes for filtering. I have it setup in a way which means a single attribute will have multiple terms. E.g.

Connections – 4G, 3G, WiFi, NFC etc

Currently, in the front-end, it is a dropdown allowing only single term selection. However, I think it will be better to have it same as the backend as a ‘select2’ allowing vendors to select multiple attribute terms.

Many Thanks,
Jawad