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August 22, 2017 at 10:44 pm in reply to: Error: an account is already registered with your email address #77231lodonParticipant
From the my-account page.
May 28, 2017 at 8:55 pm in reply to: Message: “Sorry, it seems that there are not available payment methods #66700lodonParticipant@Anna
I am using the store pickup of woocommerce because I am not aware of a method to program “Store Pickup” as as shipping option in WC Vendors. Am I missing something?May 28, 2017 at 11:20 am in reply to: Message: “Sorry, it seems that there are not available payment methods #66676lodonParticipant@Anna
Vendor Shipping is used. The issue is not the proper allocation of shipping funds but rather the fact that the shipping methods chosen by the customer in an order consisting of products from multiple vendors has to be the same for all vendors of that order or else the message is triggered and the order cannot be completed until the customer chooses the same shipping method for all vendors in the order.
For example: An order is made with products from Vendor A and Vendor B. Customer chooses Store pickup as the shipping method for vendor A and vendor shipping for Vendor B. This will trigger the message “Sorry, it seems that there are no available payment methods…..
And it does not matter which shipping combination is chosen. For instance if the vendor free shipping is triggered (due to the order amount) for vendor A and the customer select that for the respective vendor, but Vendor B does not have free shipping as an option, the message is triggered and the order cannot be placed.lodonParticipantWith all plugins deactivated with the exception of Woocommerce, WC Vendors and WC Vendors Pro, it takes an average of 68 seconds for the pro dashboard to display.
lodonParticipantThats strange. I logged in with the support id and was able to get it. Here it is:
### WordPress Environment ### Home URL: https://www.dushimart.com Site URL: https://www.dushimart.com WC Version: 3.0.5 Log Directory Writable: ✔ WP Version: 4.7.4 WP Multisite: – WP Memory Limit: 960 MB WP Debug Mode: – WP Cron: ✔ Language: en_US ### Server Environment ### Server Info: Apache/2.4.25 PHP Version: 5.6.30 PHP Post Max Size: 64 MB PHP Time Limit: 600 PHP Max Input Vars: 1000 cURL Version: 7.36.0 OpenSSL/1.0.1e SUHOSIN Installed: – MySQL Version: 5.6.35 Max Upload Size: 64 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.0.5 WC Database Prefix: al_ woocommerce_sessions: ✔ woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies: ✔ woocommerce_downloadable_product_permissions: ✔ woocommerce_order_items: ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates: ✔ woocommerce_tax_rate_locations: ✔ woocommerce_shipping_zones: ✔ woocommerce_shipping_zone_locations: ✔ woocommerce_shipping_zone_methods: ✔ woocommerce_payment_tokens: ✔ woocommerce_payment_tokenmeta: ✔ ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (40) ### Ultimate Addons for Visual Composer: by Brainstorm Force – 3.16.10 All In One WP Security: by Tips and Tricks HQ Peter Ruhul Ivy – 4.2.7 Autoptimize: by Frank Goossens (futtta) – 2.1.0 CMB2: by WebDevStudios – 2.2.4 Contact Form Builder: by WebDorado – 1.0.57 Customizer Export/Import: by The Beaver Builder Team – 0.6 Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.0 Enhanced Media Library: by wpUXsolutions – 2.4.4 EWWW Image Optimizer: by Shane Bishop – 3.3.0 Force Regenerate Thumbnails: by Pedro Elsner – 2.0.6 Jetpack by WordPress.com: by Automattic – 4.8.2 WPBakery Visual Composer: by Michael M - WPBakery.com – 5.1.1 P3 (Plugin Performance Profiler): by GoDaddy.com – 1.5.3.9 Postman SMTP: by Jason Hendriks – 1.7.2 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6 Slider Revolution: by ThemePunch – 5.4.2 Shortcode Pagination for WooCommerce: by James Kemp – 1.0.6 WPML Multilingual CMS: by OnTheGoSystems – 3.7.0 Marketica Addons: by TokoPress – 4.1.0 WC Vendors Pro: by WC Vendors – 1.4.3 WC Vendors: by WC Vendors – 1.9.11 WooCommerce Simple Frontend Submission: by XtensionPress – 1.2 Widget CSS Classes: by C.M. Kendrick – 1.4.0 Widget Importer & Exporter: by churchthemes.com – 1.4.5 WooCommerce Multilingual: by OnTheGoSystems – 4.1.2 WP All Import - WooCommerce Add-On: by Soflyy – 1.3.3 WooCommerce: by Automattic – 3.0.5 WordPress Importer: by wordpressdotorg – 2.0.2 WP All Import: by Soflyy – 3.4.3 WP-Optimize: by David Anderson Ruhani Rabin Team Updraft – 2.1.1 WP Smush: by WPMU DEV – 2.6.3 WP Super Cache: by Automattic – 1.4.9 WPML All Import: by OnTheGoSystems – 2.0.3 WPML CMS Nav: by OnTheGoSystems – 1.4.20 WPML Media: by OnTheGoSystems – 2.2.0 WPML Sticky Links: by OnTheGoSystems – 1.4.1 WPML String Translation: by OnTheGoSystems – 2.5.3 WPML Translation Management: by OnTheGoSystems – 2.3.0 MailPoet Newsletters: by MailPoet – 2.7.10 YITH WooCommerce Wishlist: by YITHEMES – 2.1.1 ### Settings ### API Enabled: – Force SSL: – Currency: ANG (ƒ) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #4 - /shop/ Cart: #2435 - /cart-2/ Checkout: #2436 - /checkout/ My account: #7 - /my-account/ ### Theme ### Name: Marketica Child Version: 4.1 Author URL: http://www.toko.press Child Theme: ✔ Parent Theme Name: Marketica WP Parent Theme Version: 4.1.0 Parent Theme Author URL: http://www.toko.press WooCommerce Support: ✔ ### Templates ### Overrides: marketica-wp/woocommerce/archive-product.php marketica-wp/woocommerce/cart/cross-sells.php marketica-wp/woocommerce/content-product.php marketica-wp/woocommerce/content-product_cat.php marketica-wp/woocommerce/content-single-product.php marketica-wp-child/woocommerce/emails/customer-invoice.php marketica-wp-child/woocommerce/emails/email-addresses.php marketica-wp-child/woocommerce/emails/email-customer-details.php marketica-wp-child/woocommerce/emails/email-footer.php marketica-wp-child/woocommerce/emails/email-header.php marketica-wp-child/woocommerce/emails/email-order-details.php marketica-wp-child/woocommerce/emails/email-order-items.php marketica-wp-child/woocommerce/emails/email-styles.php marketica-wp/woocommerce/global/wrapper-end.php marketica-wp/woocommerce/global/wrapper-start.php marketica-wp/woocommerce/loop/pagination.php marketica-wp/woocommerce/loop/rating.php marketica-wp/woocommerce/single-product/product-image.php marketica-wp/woocommerce/single-product/product-thumbnails.php marketica-wp/woocommerce/single-product/related.php marketica-wp/woocommerce/single-product/title.php marketica-wp/woocommerce/single-product/up-sells.php marketica-wp/woocommerce/single-product.php ### WC Vendors Pro ### Theme Compatability: - Pro Dashboard Page: - #2454 Feedback form page: - #2455 Vendor Shop Permalink: - vendors/ ### Templates ### Overrides: marketica-wp-child/wc-vendors/dashboard/store-settings.php marketica-wp/wc-vendors/front/ratings/ratings-display-panel.php marketica-wp/wc-vendors/store/store-ratings.php
lodonParticipantHi Anna. I do not have an admin account called “admin” Try the following credentials.
Login ID: support
pw:rTS!6UpBG6NvsuNbt8%MM^tllodonParticipantSwitching to the storefront theme gives the same results. The Pro dashboard results in a blank page.
lodonParticipantAnna,
Thanks for the wonderful support you provide.lodonParticipantI am experiencing the exact same thing. Message “There are no shipping methods available. Please double check your address, or contact us if you need any help” shows up when checking out. When I deactivate WC Vendors Pro, the free version settings work fine and the customer is able to select the options setup in the free version. I noticed that after the latest WC Vendor Pro update, the vendor “Store Shipping Field” is not accepting any inputs. I wonder if that has something to do with it?
lodonParticipantGo to user “lunapark” and try imputing the data under “store shipping address”.
lodonParticipant@Anna
Yes there are fields to add the store address, not the STORE SHIPPING ADDRESS as is the case in the admin backoffice page.
No the address fields are not set to be hidden under the WC vendors settings form.lodonParticipantI switched to the storefront theme, deactivated all plugins except woocommerce and WC vendor free and pro. Still no change. I cannot save the store shipping address on the admin page and on the front end, there isn’t a set of fields to store the shipping address. All I can do is select from a dropdown list of addresses from the shipping tab. The only options are “Store Address” and “Other”. All result in the “There are no shipping methods available….” message.
lodonParticipantAnna,
I a referring to the “Store Shipping Address” section under the Admin back-end user section where users are defined.
If I log into the vendor dashboard and go to settings, Store tab, there is no specific section for the “Store Shipping Address”. Under the Shipping Tab at the bottom of the page where is says “Shipping From”, there are only two options: “Store Address” and “Other”. When I select “Store Address”, I get the “There are no shipping methods available…” message. If I select “Other” and input the same address as defined under “Store Address”, I get the same error message.
I extracted the “store-settings.php” template from the WC Vendors Pro 1.4 zip file just to verify if it is the same one used under the Marketica child theme and it is.
I also noticed that after logging in as a vendor it takes up to a minute for the pro-dashboard to display and on certain occasions I have to refresh the page for it to open up.lodonParticipant### WordPress Environment ### Home URL: https://www.dushimart.com Site URL: https://www.dushimart.com WC Version: 3.0.3 Log Directory Writable: ✔ WP Version: 4.7.3 WP Multisite: – WP Memory Limit: 960 MB WP Debug Mode: – WP Cron: ✔ Language: en_US ### Server Environment ### Server Info: Apache/2.4.25 PHP Version: 5.6.30 PHP Post Max Size: 64 MB PHP Time Limit: 300 PHP Max Input Vars: 1000 cURL Version: 7.36.0 OpenSSL/1.0.1e SUHOSIN Installed: – MySQL Version: 5.6.33 Max Upload Size: 64 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.0.3 WC Database Prefix: al_ woocommerce_sessions: ✔ woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies: ✔ woocommerce_downloadable_product_permissions: ✔ woocommerce_order_items: ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates: ✔ woocommerce_tax_rate_locations: ✔ woocommerce_shipping_zones: ✔ woocommerce_shipping_zone_locations: ✔ woocommerce_shipping_zone_methods: ✔ woocommerce_payment_tokens: ✔ woocommerce_payment_tokenmeta: ✔ ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (42) ### Ultimate Addons for Visual Composer: by Brainstorm Force – 3.16.10 All In One WP Security: by Tips and Tricks HQ Peter Ruhul Ivy – 4.2.6 CMB2: by WebDevStudios – 2.2.4 Contact Form Builder: by WebDorado – 1.0.57 Custom Menu Wizard: by Roger Barrett – 3.3.0 Customizer Export/Import: by The Beaver Builder Team – 0.6 Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.0 Enhanced Media Library: by wpUXsolutions – 2.4.4 Force Regenerate Thumbnails: by Pedro Elsner – 2.0.6 Jetpack by WordPress.com: by Automattic – 4.8.2 WPBakery Visual Composer: by Michael M - WPBakery.com – 5.1.1 Max Mega Menu - Pro Addon: by Tom Hemsley – 1.6.2.1 Max Mega Menu: by Tom Hemsley – 2.3.5 Postman SMTP: by Jason Hendriks – 1.7.2 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6 Slider Revolution: by ThemePunch – 5.4.2 Shortcode Pagination for WooCommerce: by James Kemp – 1.0.6 Simple History: by Pär Thernström – 2.13 WPML Multilingual CMS: by OnTheGoSystems – 3.6.3 Tawk.to Live Chat: by Tawkto – 0.2.5 Marketica Addons: by TokoPress – 4.1.0 WC Vendors Pro: by WC Vendors – 1.4.1 WC Vendors: by WC Vendors – 1.9.10 WooCommerce Simple Frontend Submission: by XtensionPress – 1.2 Widget Importer & Exporter: by churchthemes.com – 1.4.5 WooCommerce Coupon Shortcodes: by itthinx – 1.4.0 WooCommerce Currency Switcher: by realmag777 – 2.1.4 WooCommerce Multilingual: by OnTheGoSystems – 4.1.2 WooCommerce - Store Exporter Deluxe: by Visser Labs – 2.2.2 WP All Import - WooCommerce Add-On: by Soflyy – 1.3.2 WooCommerce: by Automattic – 3.0.3 WordPress Importer: by wordpressdotorg – 2.0.2 WP All Import: by Soflyy – 3.4.2 WP Super Cache: by Automattic – 1.4.9 WPML All Import: by OnTheGoSystems – 2.0.3 WPML CMS Nav: by OnTheGoSystems – 1.4.19 WPML Media: by OnTheGoSystems – 2.1.24 WPML Sticky Links: by OnTheGoSystems – 1.4.0 WPML String Translation: by OnTheGoSystems – 2.5.2 WPML Translation Management: by OnTheGoSystems – 2.2.7 MailPoet Newsletters: by MailPoet – 2.7.8 YITH WooCommerce Wishlist: by YITHEMES – 2.1.0 ### Settings ### API Enabled: – Force SSL: – Currency: ANG (ANG ) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #4 - /shop/ Cart: #2435 - /cart-2/ Checkout: #2436 - /checkout/ My account: #7 - /my-account/ ### Theme ### Name: Marketica Child Version: 4.1 Author URL: http://www.toko.press Child Theme: ✔ Parent Theme Name: Marketica WP Parent Theme Version: 4.1.0 Parent Theme Author URL: http://www.toko.press WooCommerce Support: ✔ ### Templates ### Overrides: marketica-wp/woocommerce/archive-product.php marketica-wp/woocommerce/cart/cross-sells.php marketica-wp/woocommerce/content-product.php marketica-wp/woocommerce/content-product_cat.php marketica-wp/woocommerce/content-single-product.php marketica-wp-child/woocommerce/emails/customer-invoice.php marketica-wp/woocommerce/global/wrapper-end.php marketica-wp/woocommerce/global/wrapper-start.php marketica-wp/woocommerce/loop/pagination.php marketica-wp/woocommerce/loop/rating.php marketica-wp/woocommerce/single-product/product-image.php marketica-wp/woocommerce/single-product/product-thumbnails.php marketica-wp/woocommerce/single-product/related.php marketica-wp/woocommerce/single-product/title.php marketica-wp/woocommerce/single-product/up-sells.php marketica-wp/woocommerce/single-product.php ### WC Vendors Pro ### Theme Compatability: - Pro Dashboard Page: - #2454 Feedback form page: - #2455 Vendor Shop Permalink: - vendors/ ### Templates ### Overrides: marketica-wp-child/wc-vendors/dashboard/store-settings.php marketica-wp/wc-vendors/front/ratings/ratings-display-panel.php marketica-wp/wc-vendors/store/store-ratings.php ### Templates ### Scheduled Export to FTP: ✔ Scheduled Export to SFTP: ❌ The required SFTP functions are not available
lodonParticipant@glenngsxr
I am having the exact same problem. My store shipping address will not save. This results in the “There are no shipping methods available…” message on the cart/checkout page because the store shipping address is not stored.
I deactivated all unnecessary plugins, updated plugins and themes to the latest versions but no change. System status report shows that everything is OK. WC Vendors templates are all up to date. Was a solution found for this problem?lodonParticipantThanks Anna. Can hardly wait. 🙂
lodonParticipantHi Ben. I found it under templates/dashboard/order/order_details.php
Thanks.lodonParticipantThanks Ben. However I am referring to the popup detailed display of the order. I cannot find the coding for it in the class-wcvendors-pro-order-controller.php file.
lodonParticipantGreat! Thanks for the info Ben.
April 24, 2016 at 8:28 pm in reply to: Payment Method and Shipping method on Vendor email notification. #30622lodonParticipantThanks Ben. You guys rock…as usual.
lodonParticipantPerhaps, but the strange thing is that the last pro dashboard that is saved renders fine. So for instance if I save the Spanish version of the pro dashboard, that that one renders fine and the English does not. Then if i select the English pro dashboard under settings and save it, now the English dashboard renders properly and the Spanish does not.
In other words, it seems that the pro dashboard pages in other languages are fine. But only one can render properly at any given time, the one that was saved last under settings.lodonParticipantHi Ben.
I created the attached GIFs to illustrate the problem. The WPML_WC_V**** file illustrates the problem on the back-end. Only one language setting can be saved at a time. The other illustrates to problem on the front-end.
I have decided to remove the Dutch and Spanish versions of the pro dashboard page for now.lodonParticipantI am using vendor shipping. Enable vendor pro shipping is selected.
Tax status is “Taxable”.
Shipping system is “country table rate”
The vendor tested does not have the “Tax override” check-box selected.
Under WC vendor general tab “Give vendors any tax collected per product” is selected.
Shipping costs and tax is properly calculated. The only oddity is that shipping tax is never given to the vendor. Regardless of what shipping method is selected. I tried a multitude of shipping methods.lodonParticipantI just realized what is happening. I upgraded to 1.2 and no change to this issue. However when I change the Pro Dashboard page under a different language setting, the Pro Dashboard renders fine under that language. As an example, I go to the PRO tab under WC Vendors, change the language to Spanish. I then select the Pro Dashboard page in Spanish made using WPML. The Pro Dashboard then renders fine in Spanish but not in English. Upon returning to the PRO tab under WC Vendors, I change the language setting back to English and …… the field for the English version of the Pro Dashboard page is missing. I tried it with another language and the same thing happens. In other words, only the last Pro Dashboard page saved renders properly. Any solutions?
lodonParticipantI am using WC Vendors Pro v.1.1.5.
lodonParticipantI have the exact same problem as Avi. Using WPML latest version and WC Vendors Pro 1.1.5. All translations on my site are working with the exception of the pro dashboard. Was this ever solved?
lodonParticipantOK. Thank you for the prompt reply.
lodonParticipantWhat is the shortcode to create the vendor list with link to the pro version of the stores? Currently the [wcv_vendorslist] has links to the WC vendor version of the store, not the pro versions.
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