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Viewing 29 posts - 1 through 29 (of 29 total)
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  • lodon
    Participant

    From the my-account page.

    lodon
    Participant

    @Anna
    I am using the store pickup of woocommerce because I am not aware of a method to program “Store Pickup” as as shipping option in WC Vendors. Am I missing something?

    lodon
    Participant

    @Anna
    Vendor Shipping is used. The issue is not the proper allocation of shipping funds but rather the fact that the shipping methods chosen by the customer in an order consisting of products from multiple vendors has to be the same for all vendors of that order or else the message is triggered and the order cannot be completed until the customer chooses the same shipping method for all vendors in the order.
    For example: An order is made with products from Vendor A and Vendor B. Customer chooses Store pickup as the shipping method for vendor A and vendor shipping for Vendor B. This will trigger the message “Sorry, it seems that there are no available payment methods…..
    And it does not matter which shipping combination is chosen. For instance if the vendor free shipping is triggered (due to the order amount) for vendor A and the customer select that for the respective vendor, but Vendor B does not have free shipping as an option, the message is triggered and the order cannot be placed.

    in reply to: Pro vendor dashboard not loading #64308
    lodon
    Participant

    With all plugins deactivated with the exception of Woocommerce, WC Vendors and WC Vendors Pro, it takes an average of 68 seconds for the pro dashboard to display.

    in reply to: Pro vendor dashboard not loading #64307
    lodon
    Participant

    @anna
    They are all deactivated.

    in reply to: Pro vendor dashboard not loading #64193
    lodon
    Participant

    Thats strange. I logged in with the support id and was able to get it. Here it is:

    
    ### WordPress Environment ###
    
    Home URL: https://www.dushimart.com
    Site URL: https://www.dushimart.com
    WC Version: 3.0.5
    Log Directory Writable: ✔
    WP Version: 4.7.4
    WP Multisite: –
    WP Memory Limit: 960 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.25
    PHP Version: 5.6.30
    PHP Post Max Size: 64 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 1000
    cURL Version: 7.36.0
    OpenSSL/1.0.1e
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.35
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.0.5
    WC Database Prefix: al_
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (40) ###
    
    Ultimate Addons for Visual Composer: by Brainstorm Force – 3.16.10
    All In One WP Security: by Tips and Tricks HQ
    Peter
    Ruhul
    Ivy – 4.2.7
    
    Autoptimize: by Frank Goossens (futtta) – 2.1.0
    CMB2: by WebDevStudios – 2.2.4
    Contact Form Builder: by WebDorado – 1.0.57
    Customizer Export/Import: by The Beaver Builder Team – 0.6
    Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.0
    Enhanced Media Library: by wpUXsolutions – 2.4.4
    EWWW Image Optimizer: by Shane Bishop – 3.3.0
    Force Regenerate Thumbnails: by Pedro Elsner – 2.0.6
    Jetpack by WordPress.com: by Automattic – 4.8.2
    WPBakery Visual Composer: by Michael M - WPBakery.com – 5.1.1
    P3 (Plugin Performance Profiler): by GoDaddy.com – 1.5.3.9
    Postman SMTP: by Jason Hendriks – 1.7.2
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6
    Slider Revolution: by ThemePunch – 5.4.2
    Shortcode Pagination for WooCommerce: by James Kemp – 1.0.6
    WPML Multilingual CMS: by OnTheGoSystems – 3.7.0
    Marketica Addons: by TokoPress – 4.1.0
    WC Vendors Pro: by WC Vendors – 1.4.3
    WC Vendors: by WC Vendors – 1.9.11
    WooCommerce Simple Frontend Submission: by XtensionPress – 1.2
    Widget CSS Classes: by C.M. Kendrick – 1.4.0
    Widget Importer & Exporter: by churchthemes.com – 1.4.5
    WooCommerce Multilingual: by OnTheGoSystems – 4.1.2
    WP All Import - WooCommerce Add-On: by Soflyy – 1.3.3
    WooCommerce: by Automattic – 3.0.5
    WordPress Importer: by wordpressdotorg – 2.0.2
    WP All Import: by Soflyy – 3.4.3
    WP-Optimize: by David Anderson
    Ruhani Rabin
    Team Updraft – 2.1.1
    
    WP Smush: by WPMU DEV – 2.6.3
    WP Super Cache: by Automattic – 1.4.9
    WPML All Import: by OnTheGoSystems – 2.0.3
    WPML CMS Nav: by OnTheGoSystems – 1.4.20
    WPML Media: by OnTheGoSystems – 2.2.0
    WPML Sticky Links: by OnTheGoSystems – 1.4.1
    WPML String Translation: by OnTheGoSystems – 2.5.3
    WPML Translation Management: by OnTheGoSystems – 2.3.0
    MailPoet Newsletters: by MailPoet – 2.7.10
    YITH WooCommerce Wishlist: by YITHEMES – 2.1.1
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: ANG (ƒ)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #4 - /shop/
    Cart: #2435 - /cart-2/
    Checkout: #2436 - /checkout/
    My account: #7 - /my-account/
    
    ### Theme ###
    
    Name: Marketica Child
    Version: 4.1
    Author URL: http://www.toko.press
    Child Theme: ✔
    Parent Theme Name: Marketica WP
    Parent Theme Version: 4.1.0
    Parent Theme Author URL: http://www.toko.press
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: marketica-wp/woocommerce/archive-product.php
    marketica-wp/woocommerce/cart/cross-sells.php
    marketica-wp/woocommerce/content-product.php
    marketica-wp/woocommerce/content-product_cat.php
    marketica-wp/woocommerce/content-single-product.php
    marketica-wp-child/woocommerce/emails/customer-invoice.php
    marketica-wp-child/woocommerce/emails/email-addresses.php
    marketica-wp-child/woocommerce/emails/email-customer-details.php
    marketica-wp-child/woocommerce/emails/email-footer.php
    marketica-wp-child/woocommerce/emails/email-header.php
    marketica-wp-child/woocommerce/emails/email-order-details.php
    marketica-wp-child/woocommerce/emails/email-order-items.php
    marketica-wp-child/woocommerce/emails/email-styles.php
    marketica-wp/woocommerce/global/wrapper-end.php
    marketica-wp/woocommerce/global/wrapper-start.php
    marketica-wp/woocommerce/loop/pagination.php
    marketica-wp/woocommerce/loop/rating.php
    marketica-wp/woocommerce/single-product/product-image.php
    marketica-wp/woocommerce/single-product/product-thumbnails.php
    marketica-wp/woocommerce/single-product/related.php
    marketica-wp/woocommerce/single-product/title.php
    marketica-wp/woocommerce/single-product/up-sells.php
    marketica-wp/woocommerce/single-product.php
    
    ### WC Vendors Pro ###
    
    Theme Compatability: -
    Pro Dashboard Page: - #2454
    Feedback form page: - #2455
    Vendor Shop Permalink: - vendors/
    
    ### Templates ###
    
    Overrides: marketica-wp-child/wc-vendors/dashboard/store-settings.php
    marketica-wp/wc-vendors/front/ratings/ratings-display-panel.php
    marketica-wp/wc-vendors/store/store-ratings.php
    
    
    in reply to: Pro vendor dashboard not loading #64186
    lodon
    Participant

    Hi Anna. I do not have an admin account called “admin” Try the following credentials.
    Login ID: support
    pw:rTS!6UpBG6NvsuNbt8%MM^tl

    in reply to: Pro vendor dashboard not loading #64166
    lodon
    Participant

    Switching to the storefront theme gives the same results. The Pro dashboard results in a blank page.

    in reply to: Store shipping address not accepting my inputs #62347
    lodon
    Participant

    Anna,
    Thanks for the wonderful support you provide.

    in reply to: 1.4.1 Update Not Working and Shipping Not working #62300
    lodon
    Participant

    I am experiencing the exact same thing. Message “There are no shipping methods available. Please double check your address, or contact us if you need any help” shows up when checking out. When I deactivate WC Vendors Pro, the free version settings work fine and the customer is able to select the options setup in the free version. I noticed that after the latest WC Vendor Pro update, the vendor “Store Shipping Field” is not accepting any inputs. I wonder if that has something to do with it?

    in reply to: Store shipping address not accepting my inputs #62274
    lodon
    Participant

    Go to user “lunapark” and try imputing the data under “store shipping address”.

    in reply to: Store shipping address not accepting my inputs #62256
    lodon
    Participant

    @Anna
    Yes there are fields to add the store address, not the STORE SHIPPING ADDRESS as is the case in the admin backoffice page.
    No the address fields are not set to be hidden under the WC vendors settings form.

    in reply to: Store shipping address not accepting my inputs #62190
    lodon
    Participant

    I switched to the storefront theme, deactivated all plugins except woocommerce and WC vendor free and pro. Still no change. I cannot save the store shipping address on the admin page and on the front end, there isn’t a set of fields to store the shipping address. All I can do is select from a dropdown list of addresses from the shipping tab. The only options are “Store Address” and “Other”. All result in the “There are no shipping methods available….” message.

    in reply to: Store shipping address not accepting my inputs #62149
    lodon
    Participant

    Anna,
    I a referring to the “Store Shipping Address” section under the Admin back-end user section where users are defined.
    If I log into the vendor dashboard and go to settings, Store tab, there is no specific section for the “Store Shipping Address”. Under the Shipping Tab at the bottom of the page where is says “Shipping From”, there are only two options: “Store Address” and “Other”. When I select “Store Address”, I get the “There are no shipping methods available…” message. If I select “Other” and input the same address as defined under “Store Address”, I get the same error message.
    I extracted the “store-settings.php” template from the WC Vendors Pro 1.4 zip file just to verify if it is the same one used under the Marketica child theme and it is.
    I also noticed that after logging in as a vendor it takes up to a minute for the pro-dashboard to display and on certain occasions I have to refresh the page for it to open up.

    in reply to: Store shipping address not accepting my inputs #62137
    lodon
    Participant
    
    ### WordPress Environment ###
    
    Home URL: https://www.dushimart.com
    Site URL: https://www.dushimart.com
    WC Version: 3.0.3
    Log Directory Writable: ✔
    WP Version: 4.7.3
    WP Multisite: –
    WP Memory Limit: 960 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.25
    PHP Version: 5.6.30
    PHP Post Max Size: 64 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.36.0
    OpenSSL/1.0.1e
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.33
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.0.3
    WC Database Prefix: al_
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (42) ###
    
    Ultimate Addons for Visual Composer: by Brainstorm Force – 3.16.10
    All In One WP Security: by Tips and Tricks HQ
    Peter
    Ruhul
    Ivy – 4.2.6
    
    CMB2: by WebDevStudios – 2.2.4
    Contact Form Builder: by WebDorado – 1.0.57
    Custom Menu Wizard: by Roger Barrett – 3.3.0
    Customizer Export/Import: by The Beaver Builder Team – 0.6
    Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.0
    Enhanced Media Library: by wpUXsolutions – 2.4.4
    Force Regenerate Thumbnails: by Pedro Elsner – 2.0.6
    Jetpack by WordPress.com: by Automattic – 4.8.2
    WPBakery Visual Composer: by Michael M - WPBakery.com – 5.1.1
    Max Mega Menu - Pro Addon: by Tom Hemsley – 1.6.2.1
    Max Mega Menu: by Tom Hemsley – 2.3.5
    Postman SMTP: by Jason Hendriks – 1.7.2
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6
    Slider Revolution: by ThemePunch – 5.4.2
    Shortcode Pagination for WooCommerce: by James Kemp – 1.0.6
    Simple History: by Pär Thernström – 2.13
    WPML Multilingual CMS: by OnTheGoSystems – 3.6.3
    Tawk.to Live Chat: by Tawkto – 0.2.5
    Marketica Addons: by TokoPress – 4.1.0
    WC Vendors Pro: by WC Vendors – 1.4.1
    WC Vendors: by WC Vendors – 1.9.10
    WooCommerce Simple Frontend Submission: by XtensionPress – 1.2
    Widget Importer & Exporter: by churchthemes.com – 1.4.5
    WooCommerce Coupon Shortcodes: by itthinx – 1.4.0
    WooCommerce Currency Switcher: by realmag777 – 2.1.4
    WooCommerce Multilingual: by OnTheGoSystems – 4.1.2
    WooCommerce - Store Exporter Deluxe: by Visser Labs – 2.2.2
    WP All Import - WooCommerce Add-On: by Soflyy – 1.3.2
    WooCommerce: by Automattic – 3.0.3
    WordPress Importer: by wordpressdotorg – 2.0.2
    WP All Import: by Soflyy – 3.4.2
    WP Super Cache: by Automattic – 1.4.9
    WPML All Import: by OnTheGoSystems – 2.0.3
    WPML CMS Nav: by OnTheGoSystems – 1.4.19
    WPML Media: by OnTheGoSystems – 2.1.24
    WPML Sticky Links: by OnTheGoSystems – 1.4.0
    WPML String Translation: by OnTheGoSystems – 2.5.2
    WPML Translation Management: by OnTheGoSystems – 2.2.7
    MailPoet Newsletters: by MailPoet – 2.7.8
    YITH WooCommerce Wishlist: by YITHEMES – 2.1.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: ANG (ANG )
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #4 - /shop/
    Cart: #2435 - /cart-2/
    Checkout: #2436 - /checkout/
    My account: #7 - /my-account/
    
    ### Theme ###
    
    Name: Marketica Child
    Version: 4.1
    Author URL: http://www.toko.press
    Child Theme: ✔
    Parent Theme Name: Marketica WP
    Parent Theme Version: 4.1.0
    Parent Theme Author URL: http://www.toko.press
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: marketica-wp/woocommerce/archive-product.php
    marketica-wp/woocommerce/cart/cross-sells.php
    marketica-wp/woocommerce/content-product.php
    marketica-wp/woocommerce/content-product_cat.php
    marketica-wp/woocommerce/content-single-product.php
    marketica-wp-child/woocommerce/emails/customer-invoice.php
    marketica-wp/woocommerce/global/wrapper-end.php
    marketica-wp/woocommerce/global/wrapper-start.php
    marketica-wp/woocommerce/loop/pagination.php
    marketica-wp/woocommerce/loop/rating.php
    marketica-wp/woocommerce/single-product/product-image.php
    marketica-wp/woocommerce/single-product/product-thumbnails.php
    marketica-wp/woocommerce/single-product/related.php
    marketica-wp/woocommerce/single-product/title.php
    marketica-wp/woocommerce/single-product/up-sells.php
    marketica-wp/woocommerce/single-product.php
    
    ### WC Vendors Pro ###
    
    Theme Compatability: -
    Pro Dashboard Page: - #2454
    Feedback form page: - #2455
    Vendor Shop Permalink: - vendors/
    
    ### Templates ###
    
    Overrides: marketica-wp-child/wc-vendors/dashboard/store-settings.php
    marketica-wp/wc-vendors/front/ratings/ratings-display-panel.php
    marketica-wp/wc-vendors/store/store-ratings.php
    
    ### Templates ###
    
    Scheduled Export to FTP: ✔
    Scheduled Export to SFTP: ❌ The required SFTP functions are not available
    
    in reply to: Store shipping address not accepting my inputs #62132
    lodon
    Participant

    @glenngsxr
    I am having the exact same problem. My store shipping address will not save. This results in the “There are no shipping methods available…” message on the cart/checkout page because the store shipping address is not stored.
    I deactivated all unnecessary plugins, updated plugins and themes to the latest versions but no change. System status report shows that everything is OK. WC Vendors templates are all up to date. Was a solution found for this problem?

    in reply to: Vendor product lookup for quick editing. #60795
    lodon
    Participant

    Thanks Anna. Can hardly wait. 🙂

    in reply to: Payment method on Order detail #31184
    lodon
    Participant

    Hi Ben. I found it under templates/dashboard/order/order_details.php
    Thanks.

    in reply to: Payment method on Order detail #31182
    lodon
    Participant

    Thanks Ben. However I am referring to the popup detailed display of the order. I cannot find the coding for it in the class-wcvendors-pro-order-controller.php file.

    in reply to: Manage commisison payments to vendors #30873
    lodon
    Participant

    Great! Thanks for the info Ben.

    lodon
    Participant

    Thanks Ben. You guys rock…as usual.

    in reply to: WPML INCOMPATIBLE #25260
    lodon
    Participant

    Perhaps, but the strange thing is that the last pro dashboard that is saved renders fine. So for instance if I save the Spanish version of the pro dashboard, that that one renders fine and the English does not. Then if i select the English pro dashboard under settings and save it, now the English dashboard renders properly and the Spanish does not.
    In other words, it seems that the pro dashboard pages in other languages are fine. But only one can render properly at any given time, the one that was saved last under settings.

    in reply to: WPML INCOMPATIBLE #25244
    lodon
    Participant

    Hi Ben.
    I created the attached GIFs to illustrate the problem. The WPML_WC_V**** file illustrates the problem on the back-end. Only one language setting can be saved at a time. The other illustrates to problem on the front-end.
    I have decided to remove the Dutch and Spanish versions of the pro dashboard page for now.

    in reply to: Shipping Tax not given to vendors #23948
    lodon
    Participant

    I am using vendor shipping. Enable vendor pro shipping is selected.
    Tax status is “Taxable”.
    Shipping system is “country table rate”
    The vendor tested does not have the “Tax override” check-box selected.
    Under WC vendor general tab “Give vendors any tax collected per product” is selected.
    Shipping costs and tax is properly calculated. The only oddity is that shipping tax is never given to the vendor. Regardless of what shipping method is selected. I tried a multitude of shipping methods.

    in reply to: WPML INCOMPATIBLE #21634
    lodon
    Participant

    I just realized what is happening. I upgraded to 1.2 and no change to this issue. However when I change the Pro Dashboard page under a different language setting, the Pro Dashboard renders fine under that language. As an example, I go to the PRO tab under WC Vendors, change the language to Spanish. I then select the Pro Dashboard page in Spanish made using WPML. The Pro Dashboard then renders fine in Spanish but not in English. Upon returning to the PRO tab under WC Vendors, I change the language setting back to English and …… the field for the English version of the Pro Dashboard page is missing. I tried it with another language and the same thing happens. In other words, only the last Pro Dashboard page saved renders properly. Any solutions?

    in reply to: WPML INCOMPATIBLE #20270
    lodon
    Participant

    I am using WC Vendors Pro v.1.1.5.

    in reply to: WPML INCOMPATIBLE #20249
    lodon
    Participant

    I have the exact same problem as Avi. Using WPML latest version and WC Vendors Pro 1.1.5. All translations on my site are working with the exception of the pro dashboard. Was this ever solved?

    in reply to: Vendor List #14116
    lodon
    Participant

    OK. Thank you for the prompt reply.

    in reply to: Vendor List #14113
    lodon
    Participant

    What is the shortcode to create the vendor list with link to the pro version of the stores? Currently the [wcv_vendorslist] has links to the WC vendor version of the store, not the pro versions.

Viewing 29 posts - 1 through 29 (of 29 total)