Forum Replies Created

Viewing 16 posts - 51 through 66 (of 66 total)
  • Author
    Posts
  • in reply to: Get Store Name from Vendor Id #66699
    Malavika Gupta
    Participant

    Thanks Avishai.
    I am not sure how to use WCV_Vendors::get_vendor_shop_name( stripslashes( $vendor_id ) )
    on the above function.

    If I do something like below, it returns no users
    function fep_exclude_users( $args )
    {
    $vendors = array( ‘role’ => ‘vendor’ ) ;
    $user_query = new WP_User_Query( $args );
    foreach( $vendors as $vendor ) {
    $args= WCV_Vendors::get_vendor_shop_name( stripslashes( $vendor_id ) );
    }
    return $args;
    }
    add_filter(‘fep_directory_arguments’, ‘fep_exclude_users’);

    in reply to: Dynamically Created Vendor Menu #66668
    Malavika Gupta
    Participant

    In my case – The Vendors Tab shows on the Primary Menu but nothing happens when I click on it, in other words, no vendor list or anything is generated. Please see attached.

    Thanks

    Malavika Gupta
    Participant

    I had this code in functions.php file which was causing the above issue. Can you please guide what could be the problem with this code? Thanks!

    function products_only_search($query)
    {
    if ($query->is_search) {
    $query->set(‘post_type’, array(
    ‘product’
    ));
    }
    return $query;
    }
    add_filter(‘pre_get_posts’, ‘products_only_search’);

    in reply to: WC Vendors Pro Installation #66150
    Malavika Gupta
    Participant

    Just a small correction, The actual tax on shipping which is showing on the invoice is getting transferred to the Vendor. The second tax on shipping which is not showing on the invoice but still getting deducted is left with the Admin.

    I tried disabling all the Plugins except, WooCommerce, WC Vendors, WC Vendors Pro – the error still persists. I am not sure where is the second tax on shipping is getting calculated from.

    My website is https://mangtum.com

    Thank you,
    Malavika

    in reply to: WC Vendors Pro Installation #66125
    Malavika Gupta
    Participant

    If I choose not to set tax calculations on shipping, no tax is calculated on shipping, tax is only calculated on the price of the product.

    Since I have been struggling so much with the Taxes, I would appreciate if you could login to my website and check the issue. I have tested in hundreds of ways but can’t get the issue go away.

    Admin – mangtum/pSCn^W^oPVv$v8TRiTIF%LcY
    Vendor – pratishreegupta/pratishreegupta

    Taxes on shipping is getting calculated twice. One of the taxes on shipping is showing on the invoice, the other is not showing but still getting deducted. Taxes on shipping is left with the admin.

    Thanks much
    Malavika

    in reply to: WC Vendors Pro Installation #66101
    Malavika Gupta
    Participant

    Hi Anna, I know you get tons of request every day but this request was posted by me on May 11 and I haven’t received an answer. This is a major issue. I faced some tax issue with WC Marketplace as even they did not know how to handle taxes. Since your company is in US I thought you would have an idea about taxes.

    As stated earlier, the deadline for the project was May 22 but unfortunately I missed it. This date was very important to me as on today last yest my Dad passed away in an accident and this project was dedicated to him. It is very saddening to see issues taking so long to be answered.

    Malavika

    Malavika Gupta
    Participant

    Yes that is correct.

    1. When a vendor creates a product, a coupon with the same name gets created automatically. For Example, when vendor created a product called Heishi, an entry happens in the coupon with the name Hieshi. Please see the above two snapshots for the list of products and coupons on the Vendor Dashboard.

    2. When Vendor creates a coupon like 20percent, 5percent as mentioned in the above snapshot and saves them. He can’t see the coupons on his Dashboard. But the coupons do get created as they can be seen at WooCommerce -> coupon.

    I even tested with the coupon that the Vendor created and the coupon works fine but its just they are not seen on the Vendor Dashboard rather for every product a blank coupon gets created.

    Please do let me know if you need further clarification.

    Thank you

    in reply to: Store Banner or Store Icon not SHOWING #65656
    Malavika Gupta
    Participant

    Hi Ben, Anna

    Can you please suggest on this? I am not sure what to do next.

    Thanks

    in reply to: WC Vendors Pro Installation #65654
    Malavika Gupta
    Participant

    Hi Anna, I am waiting on this. This is really important to fix.

    Thanks

    in reply to: Store Banner or Store Icon not SHOWING #65288
    Malavika Gupta
    Participant

    I having the issue where the store banner or icon is not showing on the Shop/store page. The store banner shows on the single product page

    1) I have the latest version of Pro 1.4.3
    2) The store header is set to Pro with Store Shop Header enabled.
    3) I wrote to the theme author. This is what they say.

    We do have woocommerce.php in X. We just have it displayed differently because we are using stacks. In each stack, there is a slight variation. But we do use this code:

    <?php

    // =============================================================================
    // VIEWS/ETHOS/WOOCOMMERCE.PHP
    // —————————————————————————–
    // WooCommerce page output for Ethos.
    // =============================================================================

    ?>

    <?php get_header(); ?>

    ” role=”main”>

    <?php get_sidebar(); ?>

    </div>
    </div>

    <?php get_footer(); ?>

    We are not sure of how WC Vendors display the banner image since we do not have experience with the mentioned plugin. The banner should have been displayed as we are using the same woocommerce.php content.

    in reply to: WC Vendors Pro Installation #65284
    Malavika Gupta
    Participant

    Here is the Paypal attachment.

    in reply to: WC Vendors Pro Installation #65281
    Malavika Gupta
    Participant

    Hello Anna,

    I did some more testing to find out if the issue is with WooCommerce but after I disable WC Vendors, Pro and Stripe and tested just with WooCommerce, everrything is working fine. Please see the attached snapshots. The order total was $21.20 and the same amount was deducted from paypal.

    Thanks,
    Malavika

    in reply to: Vendor shipping options not hidden #65256
    Malavika Gupta
    Participant

    I am facing the same issue.

    Thanks,
    Malavika

    in reply to: WC Vendors Pro Installation #65212
    Malavika Gupta
    Participant

    Yes Anna, the error is the same. It does not matter which state I choose. I have also created a Tax Rate for California and tested, the behavior is the same. These are just some examples which I have created to test. Please see the attached snapshot.

    Another thing which I wanted to point out which you might want to consider later – I know WC Vendors settings just transfers the Tax collected at WooCommerce to Vendors, there is no separate setting in WC Vendors for the vendors to be able to do their own setting for Taxes. But think about it, each vendor has a different Tax situation based on which state he lives, how he wants to set the taxes. Having the Admin set the taxes for the vendors is not appropriate. An Arizona vendor might only want to charge taxes for orders from customers in Arizona but these settings are not possible in his store. If he chooses the standard rate, then the taxes gets applied to all his customers, no matter which state they are from.

    Thank you for your consideration.

    Malavika

    in reply to: WC Vendors Pro Installation #65156
    Malavika Gupta
    Participant

    Hello,

    I hope you get a chance to look at the above issue, its a major one. Tax is getting deducted twice on shipping, one of which is showing on the invoice while the other is not showing but still getting deducted from the customer’s account. The taxes on shipping is not getting transferred to the vendor, it is left with the Admin. Only the tax on the product is given to the Vendor. I have been able to replicate this issue over and over. I also purchased and installed your Stripe to check if the issue is something associated with Paypal but the same thing happens with Stripe.

    I also want to test orders with more than one vendors but I cannot move forward with the testing until this issue is resolved. I need to first set things right for one vendor. I have already wasted 4 months with WC Marketplace. They have a lot of issues in their marketplace and I just got fed up finding all errors for the last 4 months. I like how robust your Marketplace is, just a few issues which I am facing needs to be resolved. I have to get my project live on May 22.

    I would appreciate it you could look into this asap.

    Thanks,
    Malavika

    in reply to: WC Vendors Pro Installation #64933
    Malavika Gupta
    Participant

    Thank you Anna, I was able to successfully install WC Vendors and do the settings. Here are few issues that I am facing:

    1) More Money is being deducted from the buyers Paypal Account than the total invoice amount. Please see the attached files.
    The vendor shipping is Vendor Shipping.jpg
    The Tax Option is set in Tax.jpg
    The Arizona Tax Class is AZ Tax.jpg
    Buyer makes an Order of $10.60, Order 1311.jpg
    But $10.90 is deducted from buyer’s paypal, Order 1311 Paypal.jpg
    Total Tax collected is 60 cents, Order 1311 Tax Total.jpg
    Out of 60 cents Tax, Vendor is given 30 cents, Order 1131 Vendor.jpg
    Admin is also given a tax of 60 cents, Admin Paypal.jpg

    2) On the Setting Form, I have done the following Shipping setting but these options are still available to the Vendors. Setting Form.jpg, Vendor Shipping Setting.jpg

Viewing 16 posts - 51 through 66 (of 66 total)