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Viewing 36 posts - 1 through 36 (of 36 total)
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  • in reply to: Issues with PayPal – error #45689
    Test Partner
    Participant

    Hi ben,

    Just wanted to let you know that the error has been sorted and PayPal is now working fine.. Some error from the hosting side 🙂

    Also.. Can you pl suggest any compatiable Events Plugin with WC and Buddy Boss ? We want to add events Plugin so that the users can mention about the events and list them..

    thanks
    Shan

    in reply to: Issues with PayPal – error #45082
    Test Partner
    Participant

    I thought you areleady know about the error.. ~I ha dmentioned the same with screenshots earlier.. Anyway once again the error message for you attached!!!

    in reply to: PayPal Adaptive Payments Problems #45045
    Test Partner
    Participant

    Hi Ben,

    Thank you for your quick response.

    – Earlier I had applied for PayPal Adaptive through a different account and it worked fine on my original website:
    http://www.PleasureMystery.com

    2. Inorder to streamline, the developer uploaded the website on their hosting and domain: http://www.newvisiondigital.in/pleasure

    3. PayPal is working fine on their gateway still..

    4. After the changes were made, the website was uploaded on AWS hosting with domain http://www.pleasuremystery.com

    5. We created a new app under a new paypal account yesterday and created the App it was approved the same day( Lets call this as APP2 and the one we were using earlier as APP 1 – this worked fine).

    6. APP2 was approved yesterday and checked with PayPal its live..

    7. Even if we are using the same credentials as APP1 on our new website.. still getting the same error message..

    8. Can it be somthing related to our hosting account and settings ?

    9. Our developer has used the same details and configuration on this portal.

    Would really appreciate if you can help get this sorted..

    thanks

    in reply to: PayPal Adaptive Payments Problems #45036
    Test Partner
    Participant

    Hi Ben,

    We want to use the key on only one website I.e http://www.pleasuremystery.com and not on http://www.newvisiondigital.in/pleasure

    Is this issue because of this ? If yes.. what is it that we can do so that PayPal payments goes through smoothly ?

    in reply to: PayPal Adaptive Payments Problems #44931
    Test Partner
    Participant

    could there be an issue with our activations?? We had used the WC plugin on my website (but through our developers link). we just deleted the WC plugin from the other website and added this to our live website.. could this be a reason ???

    in reply to: PayPal Adaptive Payments Problems #44930
    Test Partner
    Participant

    Thanks for your quick reply..

    Well the application was approved by PayPal today

    Will it be possible for you to please check our backend ?

    in reply to: PayPal Adaptive Payments Problems #44926
    Test Partner
    Participant

    Hi Guys.. I am getting the same error message for last few days.. any suggestions ??

    This transaction is invalid. Please return to the recipient’s website and try again.

    in reply to: You may be interested in #38905
    Test Partner
    Participant

    Thanks once again!!

    can I keep stripe and PayPal together on one website ?? I have heard that stripe is a much better payment gatewat as compared to PayPal. is that correct? Will I also get the payments etc with the scheduler ?

    in reply to: You may be interested in #38884
    Test Partner
    Participant

    Sorry to add on:

    When I chose the

    a. Weekly Option for payment – The customer only see one full amount (For instance if a Vendor is selling item “B” for GBP 10 – then the customer will see only one amount payable to the site owner (Us).

    b. If the Instant Commission mode is on, then the customer see the split between the website owners (us) and the seller. This means if an item is worth GBP 10 – GBP 1 our commission and GBP 9 to the seller!!

    Does this mean something is wring internally ??

    in reply to: You may be interested in #38883
    Test Partner
    Participant

    Hi Jamie,
    Thank you for your prompt reply.

    1. I agree it should pay automatically, but unfortunately it is not paying as per the schedule selected!! Can you suggest what could be wrong ??

    in reply to: You may be interested in #38881
    Test Partner
    Participant

    To add on:

    In seller Dashboard it shows the Commission Due as well

    To website owner in woocommerce – Commission it shows this amount as “DUE”

    Plus all the previous amounts as “DUE”

    in reply to: You may be interested in #38880
    Test Partner
    Participant

    Thank you guys for your response. It required some sort of custom development and it has now been sorted.

    I am using PayPal Adaptive. There seems to be some issue:

    As a website owner I am able to get the full amount in my paypal when a customer buy’s a product, but the amount is not getting paid to the Vendor automatically. In settings I have chosen Option “Weekly” and unticked “Instant Pay”.

    However if I tick the option Instant Pay, In the paypal page, i see the website owner commission (10%) and the Vendor payment (90%) visible.

    – Question1
    What could be wrong If the seller is unable to get the money automatically on a weekly basis.

    – Question2
    Is the seller suppose to get Instant Payment Notification, when a customer pays ? If yes, the seller is not getting it. They are only getting customer order email.

    Would appreciate if you can pl take out sometime from your busy schedule like always 🙂

    in reply to: You may be interested in #38338
    Test Partner
    Participant

    Hi There,

    Can you assist us ?

    1. Screen shot of The Seller Dashboard and Customer Order Page attached..

    2. Even if the seller has marked the item has dispatched, the status of the order is still showing Processing.

    3. Screenshots attached.

    4. Have searched the knowledge base and could not find a similar issue. Can you pl assist ?

    5. Ideally the status should be SHIPPED!!

    in reply to: You may be interested in #38336
    Test Partner
    Participant

    Hi,

    I did check this on the knowledge base first before requesting any support.. I could not find any similar issue on your support tool and this is why asked you!!!

    in reply to: How does a vendor know if they can ship the order #38268
    Test Partner
    Participant

    Also.. In the commission total it shows ZERO (0). Is it because we have setup the payment to Weekly ???

    in reply to: You may be interested in #38265
    Test Partner
    Participant

    your response please?

    in reply to: Expected Delivery Option Seller & Customer Update #38260
    Test Partner
    Participant

    My Qn: There is an option for the Vendor to mark the items as being shipped!! but that does not update the Status on the Customer interphase. How can we incorporate that ?

    Your Ans: Yea, that’s what the “Mark Shipped” button actually already does

    My Response: Yes it does exist, but when the Seller Marks the item as shipped, the status of the order does not change at the Buyers side. what could be wrong??

    in reply to: Is it compatiable with PayPal Adaptive? #37877
    Test Partner
    Participant

    Thanks!! Found the links to Shipping Policies and Returns..

    in reply to: Is it compatiable with PayPal Adaptive? #37876
    Test Partner
    Participant

    Thanks!! That really helped.. All sorted!!

    How can we display the Shipping and Returns Policy on the stores/Vendors profile ?

    in reply to: Is it compatiable with PayPal Adaptive? #37847
    Test Partner
    Participant

    Thanks Ben..

    Can you pl reply regarding the shipping tab ???

    We are not getting the Shipping Tab in the Vendor Dashboard and incomplete Shipping options in the Woo Comemrce – Pro Settings

    Any clue why we are unable to get the shipping tab and full options ??

    in reply to: Is it compatiable with PayPal Adaptive? #37836
    Test Partner
    Participant

    Hi Ben,

    Pl ignore my previous email. I have now got the options. My programmer could switch on all the options including SHIPPING. Unfortunately we are not getting the SHIPPING and the CUSTOMERS MAP Tabs.

    Can you pl suggest the possible reasons why its not visible ?? Its been activated from the backend from where the other tabs were activated!!

    in reply to: Is it compatiable with PayPal Adaptive? #37833
    Test Partner
    Participant

    I cant find it!!

    in reply to: Is it compatiable with PayPal Adaptive? #37831
    Test Partner
    Participant

    Sorry I am not getting the same !!

    in reply to: Is it compatiable with PayPal Adaptive? #37829
    Test Partner
    Participant

    Thanks for your response!!

    1. If we untick INSTANT PAY and chose WEEKLY. Will all the payments go automatically to the Vendors to their paypal ?

    2. Is there an option for the vendors to change their paypal email ID in the system ? If we how can they do so ? After creating a profile, I am unable to find the paypal address!!

    in reply to: Is it compatiable with PayPal Adaptive? #37711
    Test Partner
    Participant

    Can you pl reply Ben!!

    in reply to: Is it compatiable with PayPal Adaptive? #37691
    Test Partner
    Participant

    My Second Question is:

    We are getting the attached error code on top of the page. It comes sometime and sometime it doesnot. e contact BuddyBoss first, but they said its nothing to do with them and we should check each and every plugin. We noticed that when the WC Plugin is on, we get the script message.

    Warning: reset() expects parameter 1 to be array, boolean given in /home/pleasuremystery/public_html/wp-content/plugins/buddypress/bp-core/bp-core-template.php on line 3048

    Screen shot attached for your reference

    Can you pl assist us ?

    in reply to: Is it compatiable with PayPal Adaptive? #37688
    Test Partner
    Participant

    Continuation to my previous email

    in reply to: Is it compatiable with PayPal Adaptive? #37686
    Test Partner
    Participant

    Hi Ben,

    couple of more questions please:

    My First Qn:

    1. Attached is the screen shot of our current settings on the Woo Commerce Payment Page

    2. In the Screen Shot “SPLIT COMMISSION” the customer can see the amount of money that the marketplace is charging and the seller is getting. I think this is not right because the customer should actually make just one payment.

    Is there any way we can get rid of this and show just one payment amount that the customer has to pay ? If we untick INSTANT PAY and chose WEEEKLY. Will all the payments go automatically to the Vendors ?

    in reply to: Is it compatiable with PayPal Adaptive? #37528
    Test Partner
    Participant

    Thanks Buddy!!

    The reason I ticked Implicit sent money is because in one of the posts I found the below:

    Profile photo of Jamie
    Jamie
    WC Vendors Official Support
    41 pts

    @digitalchild

    Hello,

    Ask paypal about the fees.

    Checkout Send Money or Parallel Payments – Y
    Currency Conversion – y
    Get Payment Details – y
    Implicit Send Money – y
    MECL (deprecated) – n
    Personal Payment (P2P) n
    Refunds or Chargebacks – y

    cheers,

    in reply to: Is it compatiable with PayPal Adaptive? #37525
    Test Partner
    Participant

    Sorry just to add on to my previous Qn: Should I tick:

    in reply to: Is it compatiable with PayPal Adaptive? #37524
    Test Partner
    Participant

    Thanks Ben.. You are a star mate.. Thank you for your help.

    Well I am replying to their Email now. I noticed:

    1. There is no option for Mass Pay in the Application – but I am requesting them in a seperate message.

    2. In Qn “Who is responsible for chargebacks or refunds” ? Is it the Marketplace who is responsible or the Vendor. As per the Parallel Payment article it looks like its the Marketplace who is responsible for chargebacks and refunds. IS that right ?

    Thanks you have replied to my queries always on time 🙂

    in reply to: Is it compatiable with PayPal Adaptive? #37522
    Test Partner
    Participant

    Hi Ben,

    Thank you for your quick reply. I have got conditional approval from PP, but they are giving me a hard time and suggesting me to use Parallel or Chain payments. Understanding our business model, can you recommend the best way to apply for PayPal Adaptive ?

    Basically we want our customers to make one payments for the items they have bought from our sellers.

    1. Either we can get the full amount from the customer and inretunr pay the store owner
    or
    2. The customer makes the payment and both the shop owner and the platform owner (we) get our share straight away.
    or.
    3. Is there something where I am going wrong ?

    Would appreciate if you can please reply today.

    thanks

    in reply to: Is it compatiable with PayPal Adaptive? #37293
    Test Partner
    Participant

    Hi Ben,

    I went ahead and purchased the PRO VErsion. Inorder to implement Paypal, is it compulsory to have the Application ID ?

    Is this the exact process that we need to follow ?

    https://www.wcvendors.com/kb/configuring-paypal-adaptive-payments/

    thanks

    in reply to: Is it compatiable with PayPal Adaptive? #35776
    Test Partner
    Participant

    Great!! Pleasure dealing with you!! Just seeking clarification on one last point:

    4. Test Partner: Does it support Multi Currency – Base currency would be GBP. The other currencies would be USD, EUR, DKK & NOK

    4. Response BEN: We support your shops currency. Any front end multi currency plugins you’d have to test and figure out. Best advice: Make your vendors enter everything in GBP, but show prices on the front end any way you want.

    Questions: We will have sellers from UK (GBP) and other Eu countries like Germany, Italy, France, etc (EUR).
    In this case the base currency will differ between GBP & EUR. Do you forsee any issues with sellers from UK being different to that or Europe ? How will we manage the shipping charges etc ?

    thanks in advance

    in reply to: Is it compatiable with PayPal Adaptive? #35728
    Test Partner
    Participant

    Thanks for your quick reply Ben.

    Well in all probability I will go ahead with the Pro Version, however I should be trying the model today. To add on can you pl let me know:

    1. Does it have the bulk products upload option ? Where in a customer can simply upload an excel/.csv and get their items online with us ?

    2. Does this plugin provide specific country shipping table. For instance:
    Dispatch from: UK

    Destination

    Country No of Days Amount (ÂŁ)
    Spain 2-3 40
    Italy 3-4 30
    Outside Europe 5-7 50

    3. I will be using this theme with BuddyBoss Social Marketplace

    4. Does it support Multi Currency – Base currency would be GBP. The other currencies would be USD, EUR, DKK & NOK

    5. If I install this theme, will my BuddyBoss Dashboard be replaced with WC Vendor ?

    6. Major advantages that we get with the PRO version ?

    Thank you !!

    Seeking some further clarifications to my previous post:

    1. I check on Buddy Boss Dashboard and it shows: Shipping Profiles Countryw-ise (WC Vendors PRO Dashboard):
    Country, State & Shipping Fee – Add Product – Shipping Menu

    2. The theme and the look is totally different (prefer the one in buddyboss) will I get that theme ?

    3. Can see some additional options like Upsell, etc. Will all this be available in the PRO Version ?

    4. Any possibility of making the seller profile (Address, Contact Number and Email visible) ?
    5. Screen Shot attached highlighting 2 points please…

    Thank you !!

    in reply to: Is it compatiable with PayPal Adaptive? #35726
    Test Partner
    Participant

    Thanks for your quick reply Ben.

    Well in all probability I will go ahead with the Pro Version, however I should be trying the model today. To add on can you pl let me know:

    1. Does it have the bulk products upload option ? Where in a customer can simply upload an excel/.csv and get their items online with us ?

    2. Does this plugin provide specific country shipping table. For instance:
    Dispatch from: UK

    Destination

    Country No of Days Amount (ÂŁ)
    Spain 2-3 40
    Italy 3-4 30
    Outside Europe 5-7 50

    3. I will be using this theme with BuddyBoss Social Marketplace

    4. Does it support Multi Currency – Base currency would be GBP. The other currencies would be USD, EUR, DKK & NOK

    5. If I install this theme, will my BuddyBoss Dashboard be replaced with WC Vendor ?

    6. Major advantages that we get with the PRO version ?

    Thank you !!

Viewing 36 posts - 1 through 36 (of 36 total)