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Viewing 17 posts - 1 through 17 (of 17 total)
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  • in reply to: Pro Dashboard Image Uploader Not Working #59327
    Alex G.

    Ok this is going to sound very weird but I think the fact that my domain is “” makes it not work.

    I tried on ShockHosting, two separate services, one for (uploader works) then what really shook me and lead me into believing it’s a domain issue is the fact that I transferred the domain to godaddy and bought their wordpress hosting. I had the domain as and the uploader didn’t work, then I switched the main domain of the wordpress managed hosting to another one I have in there (random domain) and it works….. what tf

    in reply to: Pro Dashboard Image Uploader Not Working #59276
    Alex G.

    Found a temporary fix. Will activate license once everything is figured out.

    in reply to: Pro Dashboard Image Uploader Not Working #59234
    Alex G.

    This problem was also occurring with all my themes and plugins installed. I’m wondering if it’s a host issue… although I don’t think it is, because I had the domain hosted with the same host (no cpanel changes made) and the upload button was working.

    Here is the vendor account for testing purposes too.

    Vendor Test:3eXYGx@J6BFOmcL@BVb(Wly)

    in reply to: Error ID: 580022 #58073
    Alex G.

    I did have successful transactions before. The only change I made was making my site a subdomain. (I changed it on the PayPal App too)

    Home URL:
    Site URL:
    WC Version:		2.6.14
    Log Directory Writable:		 /home/theweekn/public_html/merchfans/wp-content/uploads/wc-logs/
    WP Version:		4.7.2
    WP Multisite:		–
    WP Memory Limit:		384 MB
    WP Debug Mode:		–
    WP Cron:		
    Language:		en_US
    Server Environment
    Server Info:		LiteSpeed
    PHP Version:		5.6.30
    PHP Post Max Size:		260 MB
    PHP Time Limit:		480
    PHP Max Input Vars:		1800
    cURL Version:		7.29.0, NSS/3.21.3 Basic ECC
    SUHOSIN Installed:		–
    Max Upload Size:		256 MB
    Default Timezone is UTC:		
    Multibyte String:		
    Remote Post:		
    Remote Get:		
    WC Database Version:		2.6.14
    MaxMind GeoIP Database:		 The MaxMind GeoIP Database does not exist - Geolocation will not function. You can download and install it manually from to the path: /home/theweekn/public_html/merchfans/wp-content/uploads/GeoIP.dat. Scroll down to \"Downloads\" and download the \"Binary / gzip\" file next to \"GeoLite Country\"
    Active Plugins (15)
    Contact Form 7	 	by Takayuki Miyoshi – 4.6.1
    Customize Woocommerce Shop	 	by – 6.0
    Font Awesome 4 Menus	 	by New Nine Media – 4.7.0
    Front End PM	 	by Shamim – 4.8
    WPBakery Visual Composer	 	by Michael M - – 4.12
    404 Redirect	 	by Jamal Teri – 1.0
    Slider Revolution	 	by ThemePunch –
    Unicon Portfolio CPT	 	by minti – 1.01
    WC Vendors Pro	 	by WC Vendors – 1.3.9
    WC Vendors	 	by WC Vendors – 1.9.8
    WooCommerce Direct Checkout	 	by Terry Tsang – 1.1.2
    WooCommerce	 	by WooThemes – 2.6.14
    WP Maintenance Mode	 	by Designmodo – 2.0.9
    WP Migrate DB	 	by Delicious Brains – 0.9.2
    YITH WooCommerce Customize My Account Page-Null24.Net	 	by YITHEMES – 1.0.9
    Force SSL:		–
    Currency		USD ($)
    Currency Position		left
    Thousand Separator		,
    Decimal Separator		.
    Number of Decimals		2
    API Enabled:		
    WC Pages
    Shop Base:		#15672 - /shop/
    Cart:		#10942 - /cart/
    Checkout:		#10943 - /checkout/
    My Account:		#10944 - /my-account/
    Product Types:	 	external (external), grouped (grouped), simple (simple), variable (variable)
    Name:		Unicon
    Version:		2.2.2
    Author URL:
    Child Theme:		 – If you're modifying WooCommerce on a parent theme you didn't build personally, then we recommend using a child theme. See: How to create a child theme
    WooCommerce Support:		
    Archive Template:	 	Your theme has a woocommerce.php file, you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    Overrides (WooCommerce):	 	unicon/woocommerce/archive-product.php
    WC Vendors Pro
    Theme Compatability:	 	✕ Your theme is not 100% WooCommerce compatible and will not display vendor stores properly. Please show this page ( ) to your theme author and instruct them to provide full WooCommerce compatibility, not the limited WooCommerce compatibility they currently provide by using woocommerce.php instead of full templates.
    Pro dasboard page:	 	✔ - #15508
    Feedback form page:	 	✔ - #15526
    Vendor Shop Permalink:	 	✔ - seller
    WC Vendors Pro Templates
    Overrides (1):	 	unicon/wc-vendors/dashboard/dashboard-notice.php, 
    If you like WooCommerce please leave us a ★★★★★ rating. A huge thanks in advance! Version 4.7.2
    in reply to: Error ID: 580022 #57576
    Alex G.

    I have coupons disabled and my PayPal credentials are correct. My application is approved. Sandbox doesn’t work either.

    in reply to: Multi user marketplace #55437
    Alex G.

    Response Via Email (Ranjit) 02/07/2017 06:19 PM
    Hi Alexander,

    I have attached the request log for this transaction and you can see that there is not shipping address being passed over to PayPal site. It should be something like below code:

    class ShippingAddressInfo
    extends PPMessage {
    * @access public
    * @var string
    public $addresseeName;
    * @access public
    * @var string
    public $street1;
    * @access public
    * @var string
    public $street2;
    * @access public
    * @var string
    public $city;
    * @access public
    * @var string
    public $state;
    * @access public
    * @var string
    public $zip;
    * @access public
    * @var string
    public $country;
    * @array
    * @access public
    * @var PhoneNumber
    public $phone;

    Merchant Technical Support

    in reply to: Footer Issue on Sign up page #55310
    Alex G.

    Also, on the Payment tab, I want a br tag above and below the PayPal Address text… Can’t seem to find the template to edit..

    The paypal-email-form.php file has this as code:


    Which doesn’t make sense becaus ethe placeholder isn’t “” on my website.

    in reply to: Footer Issue on Sign up page #55309
    Alex G.

    Picture of footer on registration page:
    This only happens on registration btw.

    in reply to: Multi user marketplace #55244
    Alex G.

    Jamie, would you be able to custom change the code in my WC Vendors plugin in exchange for a comission ($) to be Embedded Flow Adaptive Payments like it’s mentioned here :

    More information on the API here :

    Or if you can’t/don’t have time, can you let me know how much time it would take to edit for an experienced coder so I can maybe look on some freelance forums? Really need that shipping address for my marketplace to work.

    in reply to: Multi user marketplace #55243
    Alex G.

    The thing is, most casual sellers (fans) who just want to sell their merchandise will want to use PayPal. They aren’t mass vendors who would want to go thru the process of creating a Stripe account.

    in reply to: Multi user marketplace #55146
    Alex G.

    Also why isn’t the shipping address appearing on the PayPal checkout page and on the transaction? Vendors are thus not covered by seller protection…

    in reply to: paypal says it has no shipping address on file #55127
    Alex G.

    Is it possible to impelement an embedded payment flow as described here?:


    in reply to: Multi user marketplace #55124
    Alex G.

    Thank you!

    in reply to: Multi user marketplace #55035
    Alex G.

    I’m trying to know if only that small 7% commission I make WITH PayPal Adaptive Payments comes to me upon a product purchased from a vendor on my marketplace.
    Does the vendor get the other 90% directly from the buyer?? I can afford a 10% chargeback if the payment really “splits” – I cannot afford a 100% chargeback if the money goes through me.

    Plenty of sites work that way, and minimize their chargeback risk because they are liable for only 10% of the transaction. The vendor is liable for the other 90%.

    Grailed, eBay, Depop, Etsy…

    in reply to: Multi user marketplace #55033
    Alex G.

    “If you choose to not use PayPal adaptive payments or our Stripe Commissions & Gateway plugin to have funds split at checkout, but opt to instead send the funds later to the vendors manually- then yes, you will have more of a responsibility in the event of a chargeback.”

    What does this mean? Ben said your plugin does not have a way of making a transaction go 90% into the vendor’s account and 10% in mine directly.

    I want this:
    SELLER—-> VENDOR (90%)
    SELLER—-> PAYPAL (3%)
    SELLER—-> ADMIN, ME (7%)

    NOT SELLER -> ME (100%) -> ME -> VENDOR (90%)

    Would adaptive payments enable that to happen? Your answer says yes, Ben said no.

    Clearly I am not being given accurate information here…

    in reply to: Multi user marketplace #55032
    Alex G.

    I made it clear in my emails to Ben what I was seeking for in a plugin and I believe I was misled into buying a product that is, in fact, not suited to my needs. In the FIRST email I mentioned I wanted to create a small niche marketplace related to one artist’s fans (small). Ben, the creator of this product, should have known to tell me that the features described didn’t fit my needs. “When promoting, selling or supplying products, companies must give you enough accurate information to enable you to make an informed buying decision.” – I contacted Ben for my information, and I was misled into buying this product. I offered a gesture of good will since I genuinely felt misguided in this situation, and thought you would correct the mistake, but since you won’t cooperate/help each other out, I’ll have to resort another ways.

    I’m saddened by the fact that a popular and seemingly successful company like yours would resort to keeping hard-earned money from people due to what to you seems like a mistake on their end – but which in fact was caused by misinformation, which is a complete disadvantage for you under the consumer protection act.

    Please reconsider.

    in reply to: Multi user marketplace #54921
    Alex G.

    So I was looking for a plugin that worked for my idea which involved creating a marketplace for a niche audience I have reach/access to where fans would sell authentic merchandise second hand. I was told to check out WC Vendors since it had a free plugin as well as a pro demo on-site. When I asked for some help via Ben’s email I found on the forum, I had mentioned that my niche audience is people that are fans of an artist and asked a few questions. I wasn’t told how the plugin worked: the money is sent to me (admin) and then I have to send the money to the seller, which puts me at risk of chargebacks since it’s not covered by PayPal Seller protection.

    I purchased this plugin less than 24 hours ago, please I would appreciate it if you disabled my license and gave me a refund, I have to put a hold on my idea until I figure out what my options are and this $150 is not a small amount for me as I have university debts to pay off.. :/

    My friend told me to call my credit card company and explain the situation because he said you probably wouldn’t refund me but I wanted to ask, since I’m not really the type to resolve the situation indirectly. But I’d definitely consider repurchasing your software if I find an idea what could be self sufficient and safer with monthly or biweekly payments to vendors… but right now, for the idea that I had sent to Ben, WC Vendors wasn’t a proper choice for me and I feel like I was being misinformed about the use of the plugin which I ended up purchasing.

    I will leave all my information here, and am even willing to pay the stripe refund fees if there are any.

    Thank you

Viewing 17 posts - 1 through 17 (of 17 total)