Home Forums WC Vendors Pro Support Woocommerce Subscriptions and WC Vendors Pro Add Product

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #29891
    João
    Participant

    Hi,

    I am facing a problem when using WC Vendors Pro (1.2.5) and Woocommerce Subscriptions (2.0.12).
    What happens is that when Woocommerce Subscriptions is activated, the ‘Add Product’ in the front end from WC Vendors shows things it was not supposed to show because were blocked by the admin and completely removes the website footer. Btw, I am using the Social Marketplace from Buddyboss.

    I would like to know if this is a question for you or for the Woocommerce Subscriptions developers team.

    Besides that, both are working fine together and doing exactly what I need so it would be really nice to have them working.

    Thanks!

    #29912
    WC Vendors Support
    Participant

    Has BuddyBoss Marketplace been updated to work with Pro v1.2.5 yet? Have you tested with Storefront to see if it’s a theme issue or a Pro plugin issue?

    #29921
    João
    Participant

    Hi Ben,

    Buddyboss Marketplace was not yet updated, but I followed your advice and tested with:

    – WordPress 4.5
    – Storefront 1.6.1
    – Woocommerce 2.5.5
    – WC Vendors 1.8.8
    – WC Vendors Pro 1.2.5
    – Woocommerce Subscriptions 2.0.12

    Everything is ok until I activate Woocommerce Subscriptions Plugin. After that, the ‘Add Product’ from the front end will open with hidden fields and without tabs. Also the footer of the page is gone.

    Later I even changed WC Vendors code to allow to hide the subscription products from the vendor dashboard, but I got the same problem despite the subscription products were not showing up on the list.

    It looks like something related to the extra types of products that the subscription plugin creates and the dashboard front end integration.
    For my specific situation, I only need the subscription product available to the admin so anything simple that removes the subscriptions options from the vendors dashboard will do the job.

    Any idea?

    Thanks!

    #29983
    João
    Participant

    Hi Ben,

    I’ve found the origin of the problem on the code.

    File: wc-vendors-pro/templates/dashboard/product-edit.php
    Line: 154
    <?php do_action( ‘woocommerce_product_options_shipping’ ); ?>

    Commenting this line, the page is back to normal.
    So the problem is here. Any idea about the solution?

    #29990
    Jamie
    Keymaster

    Hello,

    Yes you found the solution, I forgot to rename a few actions, whoops! I have renamed all these actions for the next release. You can keep that commented out and be on your merry way 🙂

    cheers,

    Jamie.

Viewing 5 posts - 1 through 5 (of 5 total)
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