Revenue tells you what you made today; Lifetime Value (LTV) tells you the health of your business.
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LTV reframes every growth decision. If a vendor is worth $600 over their lifetime, spending $80 to acquire one through ads is an obvious win — but if you only looked at the first month's $25 fee, you'd wrongly conclude that ad spend is a loss. This single number is the difference between confidently scaling your marketing and nervously second-guessing it.
It also makes the case for retention crystal clear. Because lifetime value is driven by how long vendors stay, even a small improvement in vendor lifespan can dramatically increase what every vendor is worth — often a far cheaper path to growth than constantly chasing new signups.
Vendor lifetime value is the monthly fee multiplied by how many months the average vendor stays.
Vendor lifetime value (LTV) is the total revenue an average vendor generates for your marketplace across their entire time as a paying member — not just their first payment.
Multiply your average monthly membership price by the average number of months a vendor stays subscribed. For example, $25/month × 18 months = $450.
Monthly revenue is a snapshot; lifetime value reflects the long-term health of your business. It tells you what a vendor is truly worth, which is essential for deciding how much to spend acquiring and retaining them.
Look at how long your vendors typically stay before canceling. If your marketplace is new, estimate conservatively — you can refine the number as you gather real retention data.
Either raise your membership price or, more powerfully, increase how long vendors stay — through better onboarding, responsive support, valuable features, and a marketplace that helps vendors sell more.
Building a marketplace is a rewarding business where you get to help entrepreneurs just like yourself. WC Vendors give you everything you need to succeed.
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