404 Page Not Found on Shop and Stores

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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #77561
    Nicholas
    Participant

    Hello,

    We keep getting a 404 error (page not found) on the Shop and Stores pages (please see attachment). Via notes online, I’ve been able to put a temporary fix on it, but it recurs and returns after a week or more. Can you please direct me to a real/permanent solution?

    The way I fix this is to backup, then deactivate both “WC Vendors” and “WC Vendors Pro” plugins, then delete “WC Vendors” and then reinstall and reactivate it (WC Vendors). And it returns. This makes it get back to working.

    It isn’t a plugin conflict because we’ve tried disabling everything (except WCVendors and WCV Pro of course) and the symptom persisted. They (BuddyBoss) either don’t respond or refer back to you as before.

    However, this is unsustainable and sometimes, my client messages me in the middle of the night when I’m asleep because the system went down then, and it remains unresolved until I wake up hours after, and such times when it happens at the worst times. Can you please help?

    Thank you.

    Nicholas

    #77562
    Nicholas
    Participant

    Here’s the screenshot, attached.

    #77608
    Anna
    Keymaster

    Hello,
    I am sorry to tell you, but these pages actually do not come from WC Vendors at all. The “Stores” and “Sellers” pages are form the BuddyBoss Marketplace plugin & the OneSocial theme.

Viewing 3 posts - 1 through 3 (of 3 total)
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