Refund Policy

Our refund policy is quite simple. Due to the nature of digital downloads, we do not provide refunds. You are purchasing access to support and updates. We believe in our products and have thousands of customers using our products on a daily basis. We stand by the quality of our development and our support. If you have found an issue with one of our products please submit a support ticket for the relevant product you have purchased and allowed us ample time to investigate your issue.

All our products are released under the GPL 2 license or later. You can find a complete copy of the license here:

As digital download software cannot be returned the following outlines when you qualify for a refund.

I haven't downloadedYes, within 7 days of purchase.
This is a renewal order and I haven't downloaded since the renewal date. Yes, within 14 days of the renewal.
I changed my mindYou don't qualify for a refund
Your product doesn't work with my themeYou don't qualify for a refund
I modified the core of the softwareYou don't qualify for a refund
I found a bugYou don't qualify for a refund
My business failedYou don't qualify for a refund
I don't use it anymoreYou don't qualify for a refund
I bought it by mistakeYou don't qualify for a refund
It doesn't have a feature I needYou don't qualify for a refund
You bought the product at a discountYou don't qualify for a refund
You purchased any of our bundle productsYou don't qualify for a refund

If you believe you qualify for a refund please submit a support request. You have 7 days from the date of purchase.

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