NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 4 replies, 3 voices, and was last updated 7 years, 10 months ago by
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Hi,
I purchased your Pro Package to use on my site. Due to an issue regarding hosting packages I have had to move my site t a different domain. I have backed up the plugin so I could move it across. I have uploaded this to my site and it is asking for the activation key. I have entered the one given on my downloads page and it is saying it has reached max uses.
How can I re-upload the pro version to my site?
Thanks,
Follow the link to wcvendors.com/my-account/ delete and reset your activation then activate it again on the new site.
Hi there. I am having a similar issue to some people trying to activate pro where my account shows 0 out of 1 activations but when I enter my key and email I am getting the message “Invalid Request, if you are having problems please visit the my account page.” I have triued resetting everything as well and checked installations on other sites. I appreciate your help.
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