NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 1 reply, 2 voices, and was last updated 7 years, 4 months ago by
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Dear,
The following happened:
– before pruchasing and installing Pro, i was playing around with the Free version. On every product i added there was a tab called “Seller info” and there was a button to ask a question. (see attachement).But, after purchasing and installing Pro, this box disappeared by new vendors and new products. But the button is still showing up on the products of the (old) Vendors i created with the Free version. See attachment.
I don’t know why, i searched the forum, but nothing mentioned about this. After 2 hours searching, i decided to create this topic.I am using the Handystore Theme, as recommended by you.
Thanks
Glenn
- The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.