Cannot upload Multi Media like music

Home Forums WC Vendors Pro Support Cannot upload Multi Media like music

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #77519
    Shirley Cotterell
    Participant

    Hi,

    I just want to know if it is possible to upload music files via the frontend form? I have a site I am building which should allow registered artists to upload their own music. Attached image shows upload button missing. Please help with this.

    Kind Regards

    #77548
    Anna
    Keymaster

    Hello,
    If you are using a third party plugin for the music uploads, then these fields will not be built into our front end forms.
    Fields can be added to our Pro front end forms, however. functions can be custom coded to create fields form some third party plugins so that they will show in our front end forms.
    Please see this example (added a text and checkbox fields from the WooCommerce Gift Wrap plugin):
    https://www.wcvendors.com/kb/integration-woocommerce-product-gift-wrap/

    If you need assistance from a developer to integrate these into your WC Vendors Pro, we usually recommend https://codeable.io for getting a quote for a developer to help with the work.

    #77570
    Shirley Cotterell
    Participant

    According to the author of the BP WC Vendors plugin(https://themekraft.com/), the form in my image above is your default WC Vendor pro form.

    In the backend I have virtual/downloadable selected(see image):
    https://prnt.sc/ged5c4

    And I also have virtual/downloadable product selected on the Product Form(see image):
    https://prnt.sc/ged5ps

    Why can’t I then upload virtual products?

    Kind Regards

    #77612
    Anna
    Keymaster

    Hello,
    You should be able to upload virtual products.
    I thought you were asking about a third party plugin for music files.
    If you deactivate all plugins except WooCommerce, WC Vendors and WC Vendors Pro, can you see the fields for uploading content?

    #77626
    Shirley Cotterell
    Participant

    Thank you very much! This helped. Seems that the plugin that integrates Buddypress with WC Vendors Pro is hiding the button. I will speak to the dev.

    Kind Regards

Viewing 5 posts - 1 through 5 (of 5 total)
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