Home Forums WC Vendors Pro Support Can't install – file size exceeds limit

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

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If you are a WC Vendors Pro customer please open a support ticket here. 

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Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
  • #12321
    Nurul Fitry

    Hi guys, I just purchased Pro and got this message:

    The uploaded file exceeds the upload_max_filesize directive in php.ini.

    Can you give me a direction on how to fix this? Thanks.

    WC Vendors Support

    Wow! You have a really low file size limit for PHP uploads. This link ( https://premium.wpmudev.org/blog/increase-memory-limit/ ) will show you how to fix it. Probably set the PHP upload size to 50M would be handy for various things.

    Or, alternatively, you can simply unzip the Pro zip file, and upload it into your /wp-content/plugins/ folder and then activate it through the plugins page once it uploads.



    Nurul Fitry


    I forgot to mention here that it’s been solved by the unzipping, but yeah, I think I should tell the technical team to set the PHP upload.

    Thanks again <3

Viewing 3 posts - 1 through 3 (of 3 total)
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