Home Forums WC Vendors Pro Support Can't install – file size exceeds limit

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #12321
    Nurul Fitry
    Participant

    Hi guys, I just purchased Pro and got this message:

    The uploaded file exceeds the upload_max_filesize directive in php.ini.

    Can you give me a direction on how to fix this? Thanks.

    #12335
    WC Vendors Support
    Participant

    Wow! You have a really low file size limit for PHP uploads. This link ( https://premium.wpmudev.org/blog/increase-memory-limit/ ) will show you how to fix it. Probably set the PHP upload size to 50M would be handy for various things.

    Or, alternatively, you can simply unzip the Pro zip file, and upload it into your /wp-content/plugins/ folder and then activate it through the plugins page once it uploads.

    Cheers

    Ben

    #12351
    Nurul Fitry
    Participant

    Thanks!

    I forgot to mention here that it’s been solved by the unzipping, but yeah, I think I should tell the technical team to set the PHP upload.

    Thanks again <3

Viewing 3 posts - 1 through 3 (of 3 total)
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