Home Forums WC Vendors Free Support Can't Setup Vendors Page

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #56085
    Mayur
    Participant

    How to setup a vendors page. i have created and approved vendors. but whenever i open mydomain.com/vendors_dashboard it opens the page. if i am logged in on my vendors account it still shows it as the customer account. can you please help

    #56111
    Anna
    Member

    Hello,
    I would like to help you, but I am not quite understanding what is going on here..

    but whenever i open mydomain.com/vendors_dashboard it opens the page

    What do you mean? What page?

    Are you saying that your vendors cannot access the vendor dashboard?

    Please also provide your WooCommerce System Status when you reply: wp admin > woocommerce > system status

    #56207
    Mayur
    Participant

    So here’s the complete case :
    I installed the Wc vendors plugin,

    After the activation it creates 3 pages – Vendor Dashboard, Orders and Shop setting, when i click on Vendor Dashboard when i’m already logged in as site admin. it tells me access denied coz i am an admin. that’s understood. But even when i try opening the same URL in Incognito mode or any other browser, it redirects me to my-accounts page

    Ex : When i hit : https://www.wcvendors.com/waterapp/vendor_dashboard/ it auto redirects to https://www.wcvendors.com/waterapp/my-account/

    I have just installed and activated it, did nothing else. do i have to make any changes. if yes , then where.

    Sharing my system status also

    #56272
    Anna
    Member

    Hello,
    So if you login as a user that IS A VENDOR it takes you to the my-account page?
    If you are NOT already a vendor, it SHOULD take you to the my-account page so that you can apply to become a vendor or login.

    If this is happening when you already have the vendor role, then please try resetting the WC Vendors roles:
    wp admin > woocommerce > system status > tools > reset wc vendors roles

    #56711
    Hamoud
    Participant

    Hello

    I just downloaded the WCvendor plugin. I saw videos of it on youtube and it looks great.

    I’m having trouble setting it up. I cant seem to setup the “My account” page and “login” page. it came with the vendor dashboard page. but when i create a dummy account,the dashboard opens in the backend of wordpress site. i would like it to open on the front end.

    I cant setup the login page…it opens as wordpress login not as the site

    #56741
    Anna
    Member

    @hamoud
    The my-account page is a WooCommerce page. It is whatever page you have assigned here: wp admin > woocommerce > settings > accounts: My Account Page
    You can direct your vendors to login there. That is also where you can direct applicants.

    If you have your shortcodes set correctly, the vendor dashboard should be a front-end page.
    The add product function/page, however, in WC Vendors free does lead to the back-end.
    If you want fully front-end forms, those are in WC Vendors Pro. WC Vendors Pro enables the vendor to be able to manage their store and products completely from the front end.

    If you still have questions or believe you are seeing a page in error, then please reply with your WooCommerce System Status (wp admin > WooCommerce > system status) and some screenshots of what you are seeing when you access the vendor dashboard link.

    #56888
    Mayur
    Participant

    I solved it, thanks. but now the issue is whenever a vendor tries to click shop settings. he gets redirected to my-accounts page always.

Viewing 7 posts - 1 through 7 (of 7 total)
  • The forum ‘WC Vendors Free Support’ is closed to new topics and replies.