NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 3 replies, 3 voices, and was last updated 7 years, 11 months ago by
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Posts
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Hi,
I am having a particular problem where a vendor cannot upload product images (both featured / gallery images). There is also no click event. I tried deactivating all the plugins and still. Doesn’t work. I was working fine maybe a month ago.Any ideas?
1.) Are you overriding any templates for the bottom WC Vendors section as shown in wp-admin > WooCommerce > System Status? (Scroll to bottom)
2.) Did you test using the Storefront theme, not the theme you are using now?
3.) Are there any console errors (Chrome: Ctrl+Shif+J)
Check and see if after the image upload fails, it is logging the user out. If so, you have an SSL issue. Make your whole site SSL instead of just certain areas and the problem should go away.
REMOVING BORDER TO ‘TABLE’ SECLECT FIXED IT!!!!
Im just leaving this here if anyone else encountered this problem. So, this is interesting. It took me a long time to actually figure out the root of the problem. After deactivating all plugins and still couldn’t figure out what was wrong, I then came to the conclusion that its probably my custom theme. I notice, after disabling CSS the media uploader works perfectly. I then used the divide and conquer method to try to pinpoint the particular code. To my surprise adding ‘border’ with additional qualification on the table selector breaks the uploader. Its puzzling. Maybe someone can try to explain.
here is the piece of code:/*-[ Tables ]——————–*/
table {
width: 100%;
text-align: left;
margin-bottom: 25px;
border: 1px solid #e6e6e6; (<<<<<<<<< removing border fixed the problem)
}
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