NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 2 replies, 2 voices, and was last updated 6 years, 10 months ago by
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Whenever we try to checkout we get this error “Error: Please make sure your card details have been entered correctly and that your browser supports JavaScript”.
can you please look into this ASAP it is urgent we want to make this site live.
@teoleonard
Why did you re-name WC Vendors?
Anyway.. If you deactivate all plugins except WooCommerce, WC Vendors Stripe Commissions & Gateway, WC Vendors and WC Vendors Pro…. then also temporarily switch to the Storefront theme https://wordpress.org/themes/storefront/ , does this still happen?
Do you have any errors in your error_log?
- The forum ‘Stripe Commissions & Gateway Support’ is closed to new topics and replies.