NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 2 replies, 3 voices, and was last updated 7 years ago by
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Hello,
i have an pro account, but when i tried to retrieve my password, i do not recieve any email. I tried to send you a direct email, but i get error messages on those, can you tell me how i can retrieve my password or on what email i can contact you, so i can login with my pro account?
“A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:Thank you.
Best regards,
Fabian
Hello,
Can you please tell me whether WC vendors Pro allows for GST to be accounted for clearly to the consumer when they pay for a product using the plugin? Also can different shopping options be provided for? (I have a mixture of overseas and domestic vendors hence the need to provide for different shipping rates).
Many thanks
AstridAstrid,
GST = taxes?
If so, then the tax rates you set in WooCommerce are visible on the customer’s orders page, yes. They can see what was paid for taxes.
In WC Vendors Pro, if you use our Vendor Shipping. Vendors can set a National Rate and International Rate with Flat Rate; or you can set Country Table Rate and the Vendors can enter rates for each country they ship to. There are also options for maximum rates per order, Free is order over “x” amount, etc. These rates cna be set by the vendors as store defaults, and then, when needed, they can also be overridden on a per product basis (such as if one item is heavy and requires different rates from the default rates).
- The forum ‘WC Vendors Free Support’ is closed to new topics and replies.