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This topic has 15 replies, 4 voices, and was last updated 6 years, 12 months ago by Nadav.

Viewing 16 posts - 1 through 16 (of 16 total)

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April 16, 2017 at 11:26 am #62106

Roberto
Participant

good day,
I have the following problem in the dashboard and the orders the error code

Fatal error: Uncaught exception ‘Exception’ with message ‘Ungültige Bestellung.’ in /home/morterat/www/engadin.gifts/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php:86 Stack trace: #0 /home/morterat/www/engadin.gifts/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(143): Abstract_WC_Order_Data_Store_CPT->read(Object(WC_Order)) #1 /home/morterat/www/engadin.gifts/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-order.php(109): WC_Data_Store->read(Object(WC_Order)) #2 /home/morterat/www/engadin.gifts/wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-vendor-controller.php(259): WC_Abstract_Order->__construct(‘235’) #3 /home/morterat/www/engadin.gifts/wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-reports-controller.php(67): WCVendors_Pro_Vendor_Controller::get_orders2(2) #4 /home/morterat/www/engadin.gifts/wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-dashboard.php(221): WCVendors_Pro_Reports_Controller->__construct( in /home/morterat/www/engadin.gifts/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php on line 86

Can you help me?

April 16, 2017 at 10:46 pm #62144

Anna
Member

Hello,

@morteratsch
This issue has been reported and we are working on it. I will let you know once we have some information.
It looks like you may be experiencing the same thing as the users here:
https://www.wcvendors.com/help/topic/view-orders-not-working-since-upgrade/
Thank you!

April 20, 2017 at 5:56 am #62529

Roberto
Participant

Hello Anna,

After the Update i have still the same Error

Fatal error: Uncaught exception ‘Exception’ with message ‘Ungültige Bestellung.’ in /home/morterat/www/engadin.gifts/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php:86 Stack trace: #0 /home/morterat/www/engadin.gifts/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(143): Abstract_WC_Order_Data_Store_CPT->read(Object(WC_Order)) #1 /home/morterat/www/engadin.gifts/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-order.php(109): WC_Data_Store->read(Object(WC_Order)) #2 /home/morterat/www/engadin.gifts/wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-vendor-controller.php(259): WC_Abstract_Order->__construct(‘235’) #3 /home/morterat/www/engadin.gifts/wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-reports-controller.php(67): WCVendors_Pro_Vendor_Controller::get_orders2(2) #4 /home/morterat/www/engadin.gifts/wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-dashboard.php(221): WCVendors_Pro_Reports_Controller->__construct( in /home/morterat/www/engadin.gifts/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php on line 86

is there an other way to fix it?

April 25, 2017 at 5:35 am #63165

Roberto
Participant

Hi Anna,

do you have some News for me about that Problem?
i Updatet the plugin 1.4.2 and still the same issu.

Thx
Roberto

April 25, 2017 at 3:56 pm #63342

Anna
Member

Hello,
We’ll be releasing another update very soon that should resolve these issues.
Thank you for your patience

April 26, 2017 at 2:32 pm #63475

Nadav
Participant

Hi @FERVOUS, I gather you’re still working on a fix. Just to let you know that we have experienced the exact same error as @MORTERATSCH since upgrading yesterday to WCV 1.4.2, and the latest WooCommerce, Stripe Connect gateway and OneSocial Marketplace.
We did some testing, and the error is happening in Chrome only (Safari and Explorer are fine), and is caused when entering the Vendor Dashboard, clicking on “Orders” and then changing the dates. It is possibly only happening with some vendors (as we’ve not yet launched, we’ve tested it with multiple fake vendors that we created), which leads me to wonder if the problem is being caused because the update has messed with vendors’ internal settings, or if it is something deeper than that?
Either way, am also looking forward to this being resolved!

April 26, 2017 at 5:59 pm #63485

Leigh Jeffery-Schindler
Participant

Hello. I ran the update this morning for WC vendors and the issue is still a problem.

Fatal error: Call to undefined method WCVendors_Pro_Store_Form::order_min_charge() in /home/leighj50/public_html/wp-content/plugins/buddyboss-marketplace/templates/wc-vendors/dashboard/store-settings.php on line 131

Also this error on the main dashboard page:
Warning: Invalid argument supplied for foreach() in /home/leighj50/public_html/wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-reports-controller.php on line 343

And it’s also showing shipping information when our shops don’t allow vendors to ship their products.

Just wondering if there is anything I need to do?

thanks!
http://www.comixcentral.com

April 27, 2017 at 2:35 pm #63577

Nadav
Participant

Correction: the error is happening on all browsers, sorry for any confusion.

As others have mentioned: we’re running WCV Pro 1.4.2 and newest versions of the other plugins, and the error with the Vendor Dashboard Orders page remains.

April 27, 2017 at 2:49 pm #63579

Anna
Member

@nshlezinger
Could you please tell me if this issue persists after upgrading to WC Vendors Pro v1.4.3?

April 27, 2017 at 4:29 pm #63591

Nadav
Participant

I just updated to Pro v1.4.3, and the error is still occurring. I enter Dashboard > Orders, and either immediately, or after changing the dates once or twice, it shows this:

Fatal error: Uncaught exception ‘Exception’ with message ‘Invalid order.’ in /home/phloem16/public_html/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php:86 Stack trace: #0 /home/phloem16/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(143): Abstract_WC_Order_Data_Store_CPT->read(Object(WC_Order)) #1 /home/phloem16/public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-order.php(109): WC_Data_Store->read(Object(WC_Order)) #2 /home/phloem16/public_html/wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-vendor-controller.php(259): WC_Abstract_Order->__construct(‘2572’) #3 /home/phloem16/public_html/wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-order-controller.php(357): WCVendors_Pro_Vendor_Controller::get_orders2(22, Array, false) #4 /home/phloem16/public_html/wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-order-controller.php(122): WCVendors_Pro_Order_Controller->table_rows() #5 /home/phloem16/publi in /home/phloem16/public_html/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php on line 86

April 29, 2017 at 12:00 am #63702

Anna
Member

@nshlezinger
Nadav,
Did you delete test orders?

April 29, 2017 at 2:53 am #63713

Roberto
Participant

hi Anna,

Still the same Problem …:(

April 29, 2017 at 3:33 am #63715

Nadav
Participant

@FERVOUS Did you want me to? I tried deleting all test orders from my admin just now, but the orders remain on the respective test vendors’ dashboards. Is there any way of deleting from within the dashboard?

The problem remains, but the strange thing is it seems to happen most of the time with two specific test vendors (we’re testing with four), and is caused most of the time by changing the date range once or twice, although with the test vendor it happens with most often – it has now begun occurring the moment I log in and press on Orders. We had one test vendor who had no orders, so I made an order to that vendor, and their orders are working fine.

Interested to hear observations from some of the others experiencing this issue.

Hope this helps…

April 29, 2017 at 3:22 pm #63755

Anna
Member

@nshlezinger
No, no… I am sorry i was just asking if you HAD deleted test orders. I did not want you to do so.

it seems to happen most of the time with two specific test vendors (we’re testing with four), and is caused most of the time by changing the date range once or twice

This is why I thought perhaps some older orders or products had been deleted, and so the reports cannot show them any longer and an error is thrown.

Could you private reply with an admin login & password and I can do some testing? I could run some specific transaction tests to see if i can find any consistencies.
Is this a live site?

April 29, 2017 at 3:24 pm #63756

Anna
Member

@nshlezinger
Never mind – this is not your original topic so do not private reply here…
Start a new forum topic and please provide the private reply info in that topic, so that only you and I can see your private reply (admin and the original author of the post can see private replies).

April 30, 2017 at 3:23 am #63801

Nadav
Participant

@fervous No worries, will start a new thread, thanks.
Don’t worry about the deleting orders thing. I was able to restore them all from WooCommerce>Orders.
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