NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 3 replies, 3 voices, and was last updated 7 years, 4 months ago by
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I’m having an issue where the vendor dashbaord is not displaying. If I make a test vendor, once I log in, it immediately takes me to a stripped down back end of WordPress.
When I back out, and get to the area where Dashboard, orders, etc. is located….when I click dashboard, it doesn’t direct to dashboard. It just refreshes to /myaccount/
Can I get a little assistance.
My permalinks are set correctly and not on default.
Hi,
When a vendor logs in, by default you are redirected to the account-page, not the vendor dashboard.
I think there is a fix for it, I’ve read about it in this forum somewhere.The url for the vendors dash-board is: yourdomain/vendor-dashbord
Thanks Stefan! I’ve had some theme issues in the last few days, and started with a new theme…I’d forgotten about the functions.php redirect code.
For those that may be having the same issue, the code is in the knowledge base. Here’s a link.
https://www.wcvendors.com/kb/redirecting-vendors-seller-dashboard-login/
@pcompton
Sounds like it was redirecting to the wc vendors free dashboard instead of Pro.
Make sure your Pro dashboard page and your free dashboard page are both set on separate pages with the proper shortcodes, and that any links on your site that you have to direct vendors to their dashboard are directing to the Pro dashboard URL.
The redirect to the /my-account/ is standard, but, as you seem to have worked out, you can alter that with code.
- The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.