Home Forums WC Vendors Pro Support ERROR IN SHOP BANNER

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #48734
    DENISEC
    Participant

    HELLO, I HAVE AN ISSUE WHEN I WAS TRYING TO UPLOAD THE BANNER SHOP. I’M USING SOCIAL MARKETPLACE OF BUDDYBOSs. IN THE WIDNOWS SAYS: Maximum file size: 1,000 B.
    BUT WHEN I TRY TO UPLOAD AN IMAGE (I TRIED EVEN WITH SMALL SIZES) APPEARS THE ERROR “The … file size exceeds the size allowed on this site.”

    HOw can I fix this issue?
    Thank you

    #48737
    DENISEC
    Participant

    I just realized that happens the same when i tried to upload icon shop 🙁

    #49481
    Karen Thomas
    Participant

    Hi there 🙂 Feel free to join the new closed facebook group a few of us have set up for users of One Social, were we can discuss issues not yet resolved by BuddyBoss and hopefully share workarounds together:
    https://www.facebook.com/groups/OneSocialMarketplace/

    #49577
    Anna
    Member

    @denatx
    Could you please provide your WooCommerce System Status?
    Please also try disabling all plugins except wc vendors, wc vendors pro, buddypress and the marketplace plugin.
    Does the uploader work with only those plugins activated? If so, then one of your other plugins is causing a conflict..

Viewing 4 posts - 1 through 4 (of 4 total)
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