Home Forums WC Vendors Pro Support Fatal error: Cannot redeclare class WC_Email_Notify_Shipped in /home/meltsinc/pu

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #59103
    innocent maluka
    Participant

    Hi there, I purchased my plugin wc vendor pro. But when trying to register as a new vendor or new user, I’m getting this error. Please help me as quick as possible:

    Fatal error: Cannot redeclare class WC_Email_Notify_Shipped in /home/meltsinc/public_html/wp-content/plugins/wc-vendors/classes/admin/emails/class-wc-notify-shipped.php on line 198

    #59123
    Anna
    Member

    @cntlive
    Please provide your WooCommerce System Status as we requested before you submitted this support topic. We need to be able to see that to begin assisting you with your issue.

    #67801
    innocent maluka
    Participant

    I have provided a reply already.
    Here it is again.

    
    ### WordPress Environment ###
    
    Home URL: https://business.cntlive.com
    Site URL: https://business.cntlive.com
    WC Version: 3.0.8
    Log Directory Writable: ✔
    WP Version: 4.8
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.25
    PHP Version: 5.6.30
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    cURL Version: 7.36.0
    OpenSSL/1.0.1e
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.35
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.0.8
    WC Database Prefix: wp_
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    MaxMind GeoIP Database: ✔
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (19) ###
    
    Akismet Anti-Spam: by Automattic – 3.3.2
    bbPress: by The bbPress Community – 2.5.12
    BuddyPress Reorder Tabs: by BuddyBoss – 1.0.9
    MarketPlace: by BuddyBoss – 1.4.2
    BuddyBoss One Click Installer: by BuddyBoss – 1.0.4
    BuddyPress Global Search: by BuddyBoss – 1.1.8
    BuddyPress: by The BuddyPress Community – 2.8.2
    Color Filters for WooCommerce: by Elementous – 1.2.2
    WPBakery Visual Composer: by Michael M - WPBakery.com – 4.12.1
    Limit Login Attempts: by Johan Eenfeldt – 1.7.1
    Newsletter: by Stefano Lissa & The Newsletter Team – 4.9.8
    ProfilePress Lite: by Collins Agbonghama (W3Guy LLC) – 1.4.2
    Profile Builder: by Cozmoslabs
    Madalin Ungureanu
    Antohe Cristian
    Barina Gabriel
    Mihai Iova – 2.6.4
    
    Really Simple SSL: by Rogier Lankhorst – 2.5.17
    Shortcake (Shortcode UI): by Fusion Engineering and community – 0.7.2
    WC Vendors: by WC Vendors – 1.9.11
    WC Vendors Pro: by WC Vendors – 1.3.7
    WooCommerce: by Automattic – 3.0.8
    WP Mail From II: by Ben Huson – 1.1
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: booking (booking)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #58 - /shop/
    Cart: #59 - /cart/
    Checkout: #60 - /checkout/
    My account: #61 - /my-account/
    
    ### Theme ###
    
    Name: OneSocial Child Theme
    Version: 1.1.2
    Author URL: http://www.buddyboss.com
    Child Theme: ✔
    Parent Theme Name: OneSocial
    Parent Theme Version: 1.3.1
    Parent Theme Author URL: https://www.buddyboss.com
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: onesocial/woocommerce/product-searchform.php
    
    ### WC Vendors Pro ###
    
    Theme Compatability: -
    Pro Dashboard Page: - #646
    Feedback form page: - #978
    Vendor Shop Permalink: - vendors/
    
    ### Templates ###
    
    Overrides: –
    
    #67802
    Anna
    Member

    Hello,

    WC Vendors Pro: by WC Vendors – 1.3.7

    Please update WC Vendors to the latest version for WooCommerce 3.0 compatibility.

    Also- please be certain you are running the latest version of the OneSocial theme as well.

    #67804
    innocent maluka
    Participant

    I have the latest version, but still not solving my problem still can’t activate. Can you help me as quick as possible my client is on my neck….

    #67806
    innocent maluka
    Participant

    Can just help rest my activations

    This is what I see from my dashboard:

    License Keys
    Software Activations Expires
    WC Vendors Pro License Key : 5a034118a5ef2af8dd43ff99fcf9acea8b17db75 0 / 1 March 11, 2018
    Product Downloads remaining Expires File
    WC Vendors Pro ∞ March 11, 2018 WC Vendors Pro v1.4.3 (April 27th 2017)

    #67809
    Anna
    Member

    @cntlive
    Hello,
    I do not know what exactly you are needing here-
    The original topic from March was regarding an error in the emails.
    If you have updated to WC Vendors Pro v1.4.3, then you can activate the license by going to wp-admin > settings > WC Vendors license

Viewing 7 posts - 1 through 7 (of 7 total)
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