Home Forums Stripe Commissions & Gateway Support Final payment screen showing USD instead of GBP

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #40501
    Christina
    Participant

    Final payment screen for stripe is showing USD instead of GBP the price is all set to GBP I have attached screen shots.

    #40503
    Christina
    Participant

    and the other..

    #40557
    Anna
    Member

    Christina,
    It looks like you are using Stripe’s own checkout form.

    Try going to woocommerce > settings > checkout > Stripe Connect… and under those options, to Stripe Checkout. UN-CHECK that box, so you are using the regular checkout form. Does that total show up in the correct currency?

    Or – – if you are wanting absolutely to use Stripe’s checkout form, then please contact Stripe. Let them know the issue and ask them how to ensure that while using that form, the total is accurately shown in the currency you are using, GBP.

    #46689
    Philip Burton
    Participant

    @bagtreedesign

    Did you manage to get this sorted out in the end?

    Many Thanks

    #46778
    Philip Burton
    Participant

    Hi

    I messaged stripe about this

    On the blue pop up checkout on my page,
    the amount to pay is showing in USD $ dollars rather than GBP £, even though amounts on the page are in GBP and my account is in GBP.
    Can you advise please?

    and got this back from Stripe

    Thankn you for writing in. I hope this email finds you well.
    This issue usually happens when the currencies specified in the checkout API has been entered incorrectly. To fix this you need to set the parameter “data-currency” to “GBP” like I did here: http://jsfiddle.net/1hjtptps/ this will ensure the checkout page is in the correct currency.

    I did find reference on line 269 in wc-vendors-gateway-stripe-connect/classes/class-wc-gateway-stripe.php changed the line but it didn’t work.

    I’ve run out of talent – Where would I need to go to check this please.

Viewing 5 posts - 1 through 5 (of 5 total)
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