Home Forums WC Vendors Pro Support Getting an serious error after installation

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #12312
    Bhautik Patel
    Participant

    Hello !!

    It’s just nice plugin to use.
    Congrats for that.

    We have just purchased PRO version of plugin and after installation our site is down and showing some error like,

    Fatal error: Class ‘WC_Vendors’ not found in /websites/123reg/LinuxPackage22/se/os/ec/seosecretservice.com/public_html/wp-content/plugins/wc-vendors-pro/admin/class-wcvendors-pro-commission-controller.php on line 75

    Could you please help us on this ASAP as our site is down because of this ?

    Thanks

    #12313
    Bhautik Patel
    Participant
    #12330
    WC Vendors Support
    Participant

    Howdy!

    Remember, when running WC Vendors Pro, you also must use WC Vendors (Free) downloaded @ wordpress.org/plugins/wc-vendors/ and have WC Vendors Free activated before activating Pro.

    They both run *together* at the same time. 🙂

    Cheers

    Ben

Viewing 3 posts - 1 through 3 (of 3 total)
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