Home Forums Stripe Commissions & Gateway Support HELP with Paypal Adaptive Payments

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #9706
    sparker
    Participant

    I put all my API credentials in and my APP ID but when I go to checkout I get a message that says : This transaction is invalid. Please return to the recipient’s website and try again. Return to Merchant. Anyway have any ideas on how to fix this?

    #9780
    WC Vendors Support
    Participant

    What does the PayPal URL show when you see that invalid transaction error? And when you click back to go back to your checkout page, do any additional error codes show up?

    Ben

    #9961
    sparker
    Participant

    https://www.paypal.com/webscr&cmd=_ap-payment&paykey=

    No error when I hit the back button.

    #9964
    WC Vendors Support
    Participant

    Hi Sparker,

    The URL is clearly the issue. If there’s an error sending all the correct API keys to PayPal, you’ll get that URL. Check with PayPal to make sure your PayPal Adaptive Payments account (not PayPal account) is setup correctly and you have all the right details filled in the right places.

Viewing 4 posts - 1 through 4 (of 4 total)
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