How do I initiate a plugin refund?

Home Forums Stripe Commissions & Gateway Support How do I initiate a plugin refund?

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This topic contains 3 replies, has 2 voices, and was last updated by  Anna 8 months, 3 weeks ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #72612

    Harmony Michaels
    Participant

    I just purchased the WC Vendors Stripe Payment Gateway plugin and I am not able to get it to work. I would like to get a refund for my purchase. What is the process to do so?

    #72629

    Anna
    Keymaster

    Hello,

    I am not able to get it to work

    What have you tried, and what is not working as you expected?

    #72773

    Harmony Michaels
    Participant

    At the moment…I cannot get the connect to stripe button to work for my vendors. If I can’t get it connected…I won’t be able to use it.

    The screenshot attached happens after I log into Stripe to attempt to connect my account then I clicked the hyperlink back to my site…still Stripe account not connected.

    #72775

    Anna
    Keymaster

    Hello,
    Typically a 500 error will show up in your error_log.
    Could you please post the last 20 or so lines of your error_log so I can see what the issue may be?

Viewing 4 posts - 1 through 4 (of 4 total)

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