Home Forums WC Vendors Pro Support Issue with shipping label

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #23869
    ilann
    Participant

    Hi,
    I actually have a problem with the shipping label,
    shipping label issue
    I have enter the shipping adresse but in the shipping label it’s doesn’t work.. thanks for your help.

    #23880
    WC Vendors Support
    Participant

    Can you show a screenshot from wp-admin of the order?

    #23890
    ilann
    Participant


    Yet I see that the user’s address set out

    #23892
    WC Vendors Support
    Participant

    Thanks for the screenshot.

    What version of WooCommerce, WC Vendors, and WC Vendors Pro are you running?

    Have you made any modifications to the /templates/dashboard/order/shipping-label.php ?

    #23893
    ilann
    Participant

    Woocommerce Version 2.5.2
    WC Vendors Version 1.8.6
    WC Vendors Pro Version 1.2.2

    I haven’t made any modifications, i have make 3-4 clean install of wordpress and still the same issue

    #23898
    ilann
    Participant

    mrsachou75
    @Test10

    #23902
    WC Vendors Support
    Participant

    Thank you very much for providing this for me to check it out.

    It appears you’ve found a bug in the latest update of WC Vendors Pro, where the Vendors address is not being properly ported to the shipping label. We’ll get that patched up for WC Vendors Pro v1.2.3. Thanks for the report!

    Ben

    #23903
    ilann
    Participant

    Ok nice ! Thanks for your help too 🙂

Viewing 8 posts - 1 through 8 (of 8 total)
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