Home Forums WC Vendors Pro Support License Activation problem

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #12552
    Mark
    Participant

    I just purchased WC Vendors Pro v1.03 yesterday and was able to install and activate plugin. I tried last night to activate the license and was getting the errors:
    1. The license could not be deactivated. Use the License Deactivation tab to manually deactivate the license before activating a new license.
    2. Connection failed to the License Key API server. Try again later.

    Went to the License Deactivation tab and tried to decactivate. Try license activation again and same problem.
    Just deactivated and then deleted v1.03. Installed and activated v1.04 now and get same errors. What do I do next?

    #29931
    pliwi
    Participant

    Hi Ben:
    We delete our wc vendors pro for install your new version and now we don´t have license key and we don´t know where we can recover it for reactivate our program.
    Our mail is galicia_surf_ventas@hotmail.com

    Regards.

    #29958
    WC Vendors Support
    Participant

    You can delete any stale activations @ http://www.wcvendors.com/my-account/ and then simply re-add your license key and license email.

    Cheers

Viewing 3 posts - 1 through 3 (of 3 total)
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