License Activation System Disabled

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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • July 18, 2017 at 9:54 am #70273
    Crystal
    Participant

    I recently migrated my website to WPengine. I deactivated my domain from the license and I still get the following message WC Vendors Pro has detected you are running on your http://www.wcvendors.com. The license activation system has been disabled. Please advise. Thanks in advance!

    July 18, 2017 at 10:12 am #70276
    Anna
    Member

    Hello, this is a reported issue that we are looking into. In the meantime, you can continue to use Pro as normal.
    Thank you!

    July 19, 2017 at 2:42 pm #70319
    djdsmiles
    Participant

    Hello,

    I am also having an issue that I’m hoping you can provide clarity on. I am in the process of moving to WPengine as well, however my current hosting provider deactivated my site and cannot restore it. And I’d just bought and installed WC Vendors Pro, Bookings & Stripe on that site. It sounds like I need to start from scratch with WPengine, however, does that mean I need to repurchase those licenses? I didn’t get to use them, can I just reinstall them?

    Thanks!

    July 19, 2017 at 5:27 pm #70332
    Anna
    Member

    @djdsmiles
    You do not need to purchase new licenses, no. Yes- you can just reinstall them on the new site.

    When your new site is up, and you have WooCommerce installed and configured, you can then install and configure WC Vendors (free). Then upload WC Vendors Pro and the other plugins. then go and enter the license keys for those plugins (the same license keys you used on the old site).

    If you have issues with any of the license activations, let me know. They may need to be disabled/deleted from our end to be re-activated. 🙂

    July 21, 2017 at 11:20 am #70534
    djdsmiles
    Participant

    Thank you so much Anna! I appreciate your help!

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Viewing 5 posts - 1 through 5 (of 5 total)
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