It’s a new bug, oops! We’ll have it fixed very soon.

i am using the free version. Does the pro has the same problem (bug) too?

How is this supposed to work?

– a sale is made on a product
– my admin order pages gets updated with the icon processing

This is how i understand it:
the vendor mark product as shipped
my admin order page gets updated to ‘completed’

Currently (the bug) is ONLY admin can mark a sale as ‘completed’. it does not seem to work on the vendor site, even though on the sales report page (vendor) we have a notification “order marked shipped”

Hi, I’m wondering if this bug was fixed and if not, is there an ETA? I’m running into a situation where the vendor clicks on the Shipped link from within the Vendor Dashboard multiple times waiting for the link to change to Shipped or Completed. Since the link doesn’t change, the buyer get’s multiple email notifications saying the product has shipped. I’m using the free version with the Stripe gateway plugin.

Thanks

Hi Ben,

It doesn’t throw any errors that I can see, but certainly an issue on my site. Any suggestions?

Hi Mark,

I know you’re busy with the Pro version, so I looked at the code myself and figured out a solution that seems to work (see below).

As for the steps to reproduce, it was very straight forward.

1. Add new product under vendor account.
2. Purchase product using guest checkout.
3. Login to Vendor dashboard as vendor account.
4. Under the “Orders” section there are 2 actions for each order under the “Links” heading (View items and Mark shipped).
5. Click on “Mark shipped” for the order that I purchased using the guest account.
6. The page refreshes and I get a success notice “Order marked shipped” and email is sent out notifying customer.
7. Scroll down to the “Orders” section while still in the Vendor dashboard.
8. Locate the product I just marked as shipped.
9. Under the Links heading the two actions are (View items and Mark shipped.) This is where the problem is. The Mark shipped link doesn’t change to Shipped, it remains Mark shipped. If I click it again (step 5 above) the same flow happens. I get the success notice, another email gets sent to the customer stating the item was shipped.

I looked in /wc-vendors/templates/dashboard/orders.php and at line 82, it checks to see if the product is “shippable” and sets the link to “Mark shipped” There is no code to check if it was shipped. To fix the problem, I just added a new if statement to see if $shipped was true, then set the link to “Shipped”.

I’m not sure why everyone isn’t experiencing the bug as there is no code (that I see anyway) that sets the link to Shipped.

Here is my code to fix it starting at line 82 in /wc-vendors/templates/dashboard/orders.php

if ( $needs_shipping ) {
	$order_actions['shipped'] = array(
	'class' 	=> 'mark-shipped',
	'content'	=> __('Mark shipped', 'wcvendors'),
	'url'		=> '?wc_pv_mark_shipped=' . $order->id
	);
   } 
				
  if ( $shipped ) {    // added code starts here. $shipped is declared and set at line 65
	$order_actions['shipped'] = array(
	'class' 	=> 'mark-shipped',
	'content'	=> __('Shipped', 'wcvendors'),
	'url'		=> '#'
	);
				
    } // added code ends here  

Hope this helps.

Chris

Hello,

This has been added to the next release.

cheers,

Jamie.

Hi im using the wc vendors free and im having a problem with the mark as shipped. When the vendor marks as shipped, the mail is sent and the button changes to shipped. But, on safari browser if the vendor refreshes the page the button changes again to mark as shipped. And on other browser like chrome, explorer or firefox when you marked as shipped and the button changes to shipped, but if you go to the main page and to the vendor dashboard again the buttons changes to mark as shipped again.
Is there any reason on my configuration or something that causes this? Any help is welcomed