Home Forums WC Vendors Pro Support My shop has 404 error and PRO hasent got New beautiful pro dashboard

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #13512
    Iñaki
    Participant

    Hi Ben,
    Yesterday we were in contact because i was interested in PRO. Now i have bought WC Vendors PRO but I have two problems:

    1) When the seller go to “My Shop”, it appears “404 not found” Why? What is happening?
    2) In WC Vendors i can see “A new beautiful Pro Dashboard”, but i can see the same. Why? Where is the modern design?

    Thanks!

    Iñaki

    #13514
    WC Vendors Support
    Participant

    1.) Try saving your Permalinks. https://www.wcvendors.com/kb/setting-permalinks/

    2.) Are you sending vendors to yourdomain.com/dashboard/ ? That’s the URI to the Pro Dashboard.

    #13526
    Iñaki
    Participant

    I put permalinks in “Shop base with category”, but after save, it change to custom base automaticaly and here it has: /shop/%product_cat%

    Why?

    I view the same.

    Thanks

    #13528
    WC Vendors Support
    Participant

    That’s normal. /shop/ is the base and /%product_cat% is the product category, so that equals “Shop base with category”. 🙂 It is kinda weird that WordPress changes it to “Custom” after you save it, but that’s what it always does, it just never makes sense why they do it that way. 🙂

    #13541
    Iñaki
    Participant

    Hi Ben,
    I have sent a private.

    Thanks! ; )

    #13612
    Iñaki
    Participant

    Hi Ben,

    I have sent a email.

    Thanks!!

    #13777
    Iñaki
    Participant

    Yes. I have been with the host. Now you can enter without problem. Try again.

    Thanks Ben!

    #13783
    WC Vendors Support
    Participant

    Nope. You made it worse. You added a htaccess poopup so I cant login still.

    Authorization Required

    This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn’t understand how to supply the credentials required.

    Please, save me some time. If you dont provide all the details to help you, I cant help you. And if I spend time “not helping” you, it takes away time from other people who DO need help that I should answer instead. 😉

    #13872
    Iñaki
    Participant

    Now ok?

    Thanks! 😉

    #13873
    WC Vendors Support
    Participant

    I logged into your site.

    Everything looks fine. I don’t see any problems. Show me screenshots of the problem, and I can better assist.

    The reason your vendor stores are empty is none of your vendors have any products listed. Until they add products, they wont have any to show.

Viewing 10 posts - 1 through 10 (of 10 total)
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