Home Forums WC Vendors Pro Support No Pro Vendor Dashboard page

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #13726
    Koreen
    Participant

    I purchased the WC Vendors Pro plugin today and there is no Pro Dashboard! This is of course, the whole reason to purchase the Pro!
    Please help me.

    Thank you

    koreen

    #13728
    WC Vendors Support
    Participant

    Hi Koreen,

    wp-admin > WooCommerce > System Status — Scroll all the way to the bottom where you see WC Vendors Pro. Do you see any errors there? If so, fix em. 🙂

    Are you loading /dashboard/ (Pro Dashboard) or /vendor_dashboard/ (Free version)? You should be loading /dashboard/ for your vendors and probably just need to update your menu links.

    Cheers

    Ben

    #13737
    Koreen
    Participant

    ✕ -WC Vendors Pro WILL NOT FUNCTION without this set. Click here to set the page.

    And by the way, I have disables all the plugins except the required ones.

    When I go to the ‘set a page’ for the pro section, there is no pro dashboard.

    #13738
    Koreen
    Participant

    I cannot find the ‘dashboard’ page. I am using a child theme, but I uploaded the plugin as a zip, like I always do.

    #13739
    WC Vendors Support
    Participant

    Create a page, call it whatever you want, and add the Pro Dashboard shortcode to it. Save the page. Then go woocommerce > wc vendors > pro and set that page as the Pro Dashboard page. 🙂 You should be good to go!

    #13743
    Koreen
    Participant

    I re-deleted the whole plugin and tried again, registered the license, and STILL no dashboard page! Maybe I need to manually place it somewhere. I tried that as well, but I may be doing something wrong.

    #13744
    Koreen
    Participant

    Thanks. That worked.
    Now I have a black dashboard with black titles, but I guess I’ll figure out where to edit it (hopefully)

    Thanks again.

Viewing 7 posts - 1 through 7 (of 7 total)
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