payment print an error but is valid in admin

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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • June 9, 2017 at 1:49 pm #67660
    jason nivoliez
    Participant

    hi
    when i try to pay by card in test mode, i get this error
    SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
    try with this product :
    https://www.vol-biplace.fr/produit/tandem-en-speedriding-a-valfrejus/

    how can i solve that ?

    June 9, 2017 at 4:52 pm #67669
    Anna
    Member

    Hello,
    Does this occur if you deactivate all plugins except WooCommerce, WC Vendors and WC Vendors Pro?
    What about if you switch tot he Storefront theme? https://wordpress.org/themes/storefront/
    It may be because of a script conflict in a plugin or the theme you are using.
    Also- do you need to override ALL of our templates in your child theme? you shoud only override the ones you have modified…

    June 13, 2017 at 8:01 am #67920
    jason nivoliez
    Participant

    hi
    i chekced every thing, the problem occurs only when i use woocommerce PDF voucher plugin with voucher parametters set to use recipient name and recipient emai for the voucher.
    how can i have more information about this error in order to solve this probleme ?

    for the templates, it still on developpment and it easyer to have all of them here while doing updates. when the sitte will be finished, all unmodied files will be removed

    thank you for your help

    June 13, 2017 at 12:28 pm #67961
    Anna
    Member

    @jazzaef
    Templates- ok, just be sure you are updating those if we push a new release and have updates any templates. Your overridden templates need to stay current with any updates we make. 🙂

    For the PDF issue.. I cannot know for sure since we do not build that plugin.
    Have you contacted the author of that plugin to see if they can offer any insight?

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Viewing 4 posts - 1 through 4 (of 4 total)
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