Home Forums WC Vendors Pro Support PreSales Question – WC Vendor

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #11098
    ChristianP
    Participant

    Dear WC Vendor team,

    we’ve been watching deveolpment since summer time and looking very positive to the Pro Version.

    We are planning a completely new multivendor platform for sports/outdoor activity and WC Vendor Pro seems THE solution!

    Any chances of a trial or money-back just in unlike case, it will not suit to our needs?

    br Christian
    Vienna/Austria

    • This topic was modified 7 years, 3 months ago by ChristianP.
    #11100
    WC Vendors Support
    Participant

    Awesome! The only problems we’re seeing with WC Vendors Pro right now are a few themes have some styling/layout conflicts, and we’re nearly done fixing them and should have v1.0.2 pushed out to the public tonight or tomorrow night. Most themes are just fine, but a few have some Foundation/JavaScript conflicts which forced us to rewrite the entire layout system.

    As for a trial or a money back, WC Vendors Free is your trial. 🙂 If you like how it works, that’s the way to find out! Money back is guaranteed within 7 days if there is a bug that we are unable to fix on your website that causes Pro to not operate.

    You can see a demo of Pro on our development servers – http://dev.wcvendors.com login vendor1 password vendor1 — Remember this is a development server, not really meant to be pretty or terribly useful, but it does give you an exact feel for how everything works.

    Cheers

    Ben

    #11102
    ChristianP
    Participant

    Dear Ben,

    already checked out the dev.demo earlier as well as the free one and both convining us regarding functionality. So we’ll give a ‘go’ and order Pro tonight.

    Keep on going, you’re doning a great job and we’re happy we found your Pro release ‘just perfect in time’ for our project!

    Cheers
    Christian

    #11160
    ChristianP
    Participant

    Dear Ben,

    already purchased, downloaded & installed, but can’t activate.
    Since hours ‘Connection failed to the License Key API server. Try again later.’..
    Any idea, when it will work again?

    br Christian

    #11165
    WC Vendors Support
    Participant

    Hi Christian,

    The license server is just this webserver, in fact it’s actually a WooCommerce plugin that handles all of it called API Manager that WooThemes sells. 🙂 I would give it another try to activate it and let us know!

    Even if you are having problems activating it, the plugin will still work of course, it just leaves you that annoying message at the top only in wp-admin. 🙂

    Ben

    #13143
    ChristianP
    Participant

    Dear Ben,

    still the same with the WC Vendors Pro License error message ‘Connection failed to the License Key API server. Try again later.’
    Even on a total new fresh WP istallation, jzts with WooCommerce, WC Vendors & Pro.. the same

    ok, Pro is working, but the ‘not activated’ message annoys!
    How to get rid??

    br Christian

    #13153
    WC Vendors Support
    Participant

    SSH to your webserver. Type “ping http://www.wcvendors.com”. Does it work?

    #13310
    ChristianP
    Participant

    Dear Ben,

    screenshot attached
    Interesting, just with www. its working, with http://www. not. (can’t find Host http://www….)

    PS: congrats to the new website layout! well done!!

    br Christian

    #13320
    WC Vendors Support
    Participant

    Oops! The bbPress forum software added the http://www in front of it. It’s just supposed to be the www dot wcvendors dot com part, yes. 😉

    But I asked you to SSH to your webserver. You’re did your ping test on your local computer. Local computer != webserver. 🙂

Viewing 9 posts - 1 through 9 (of 9 total)
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