Home Forums WC Vendors Pro Support Pro Dashboard incorrect stats

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

  • This topic has 1 reply, 2 voices, and was last updated 7 years ago by Anna.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #62634
    Tyson
    Participant

    The sales report on the pro dashboard only show stats from the current day not matter what other timeframes I have selected. I recently bought and upgraded my Pro version from a very old pro version I was running prior. The old version was reporting correctly.

    #62669
    Anna
    Member

    Tyson,
    I am not sure if this is going to be related to your stats issue or not, but ALL of those outdated templates for WooCommerce that you have overridden in your theme are going to need to be updated. WooCommerce 3.0+ is a major update and they changed a lot- so those templates will need updating.

    For the stats- please deactivate all plugins (you are running 53) except WooCommerce, WC Vendors and WC Vendors Pro, and see if it works properly.

Viewing 2 posts - 1 through 2 (of 2 total)
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