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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #46858
    Ali
    Participant

    Hi,

    I’ve noticed that Pro dashboard orders include cancelled orders as well.
    And vendor can still mark the order as shipped without noticing it’s cancelled.
    It’s a major problem. Could you please help?

    Thanks
    Ali

    #46859
    Ali
    Participant
    
    ### WordPress Environment ###
    
    Home URL: http://shop.modaasist.com
    Site URL: http://shop.modaasist.com
    WC Version: 2.6.7
    Log Directory Writable: ✔
    WP Version: 4.6.1
    WP Multisite: –
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    WP Cron: ✔
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    woocommerce_shipping_zones: ✔
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    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    MaxMind GeoIP Database: ✔
    
    ### Active Plugins (24) ###
    
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    BuddyPress Reorder Tabs: (BuddyBoss) – 1.0.8
    Pazar Yeri: (BuddyBoss) – 1.1.2
    BuddyBoss One Click Installer: (BuddyBoss) – 1.0.3
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    WPBakery Visual Composer: (Michael M - WPBakery.com) – 4.12
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    SSL Insecure Content Fixer: (WebAware) – 2.1.6
    WC Fields Factory: (Saravana Kumar K) – 1.3.4
    WC Vendors Pro: (WC Vendors) – 1.3.7
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    ### API ###
    
    API Enabled: ✔
    
    ### WC Pages ###
    
    Mağaza Anasayfası : #4 - /urunler/
    Sepet: #5 - /sepet/
    Ödeme: #6 - /odeme/
    Hesabım: #61 - /hesabim/
    
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    Author URL: http://www.buddyboss.com
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    ### Templates ###
    
    Overrides: –
    
    ### WC Vendors Pro ###
    
    Theme Compatability: -
    Pro Dashboard Page: - #646
    Feedback form page: - #978
    Vendor Shop Permalink: - butikler/
    
    ### Templates ###
    
    Overrides: –
    
    #46873
    Anna
    Member

    Thank you- yes I see how this could be an issue.
    I will discuss this with my team and see if I am missing something- and if not- if we can work on making the order status of cancelled or refunded more visible and obvious to the vendor in the front end dashboard order details and/or orders view.

    #46938
    Ali
    Participant

    Thanks! I’ll be waiting for your reply.
    Free version seems correct, I guess there is a bug in Wc Vendors Pro

    Cheers
    Ali

    #48074
    HelloWorld
    Participant

    Hello.
    Any update?
    We are in same problem.

    #48106
    Anna
    Member

    Hello-
    Yes- this feature will be available in the next update. Orders in order-details in the pro vendor dashabord will show PROCESSING, CANCELLED, REFUNDED or COMPLETE.

    #48109
    Anonymous
    Inactive

    wow!

    looking forward this update. I decided to develop those functionality by myself)) and now there is no reasons.

    When are you going to lauch this update? 1 week? 1 month?

    Thanks

    PS. And also would be nice to see that NEW order received until it is market precessed… ets.
    And colours of differen typу orders should be different))))) i think it will be available in next versions

    #48111
    WC Vendors Support
    Participant

    Dont get ahead of yourself now 🙂 🙂 🙂 Much less than a week or a month, pending any new bugs are found its scheduled for release tomorrow afternoon. And now that I’ve publicly claimed that, you know it’ll push it back a day and be late, but you know. Check for your plugins auto updater to see it and you’ll know its true. Till then……… 🙂

Viewing 8 posts - 1 through 8 (of 8 total)
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