Home Forums WC Vendors Pro Support Problems with the banner VENDORS PRO shop

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #24512
    Daniele
    Participant

    As attached image I have problems with the banner of the store, the more times replication if the description is too long as attached image, I would like to limit the description of the characters to avoid this very ugly graphic effect, how should I do? Thanks so much

    #24520
    WC Vendors Support
    Participant

    1.) Copy /wp-content/plugins/wc-vendors-pro/templates/store/store-header.php to /wp-content/themes/YOURTHEME/wc-vendors/store/store-header.php

    2.) On line # 94 of the file you just copied, change it from:

    <p><?php echo $vendor_meta['pv_shop_description']; ?></p>

    to:

    <?php $new_description = substr($vendor_meta['pv_shop_description'], 0, 100); ?>
    <p><?php echo $new_description; ?></p>

    …and that would show the first 100 characters of the vendor store. Change the #100 to whatever # you wanted. For 1000 characters, enter 1000, for 999 characters, change to 999, etc….

    #24527
    Daniele
    Participant

    Hello, I tried to change it works with the characters but skip the graphics I am attaching the file:
    /wp-content/plugins/wc-vendors-pro/templates/store/store-header.php

    me so modifies the mark in the path:
    /wp-content/themes/YOURTHEME/wc-vendors/store/store-header.php

    GRAZIE 🙂

    #24528
    Daniele
    Participant

    FILE

    #24534
    WC Vendors Support
    Participant

    Hi Daniele,

    I’ve shown you the basics, customizing your templates further is of course up to you. 🙂

    Cheers

    #27566
    Vinod
    Participant

    I am also having issues with banner on vendors shop page. The banner looks very different after using wc vendor pro. Is there something that may be over riding or clashing with the theme.

    #27572
    WC Vendors Support
    Participant

    Is there a banner there? Looks like it’s just a grey image……… Try uploading a different sized picture, or try setting the default store banner and test with that to see if the theme issue persists. You can also switch to Storefront theme (Free) and test real fast there, too, to confirm if it’s a theme issue or not.

    I went to the website URL shown, and I’m more curious if a template is being overridden since the contents of the CSS container are empty. Are you overriding the headers?

    #28289
    Vinod
    Participant

    No i am not overriding and header files. It seems the demo version of wcvendor uses the free version of the plugin and once i activate the pro version it has different header and its very lame. Do i need to replace the header with the similar u suggested above.

    #28291
    Vinod
    Participant

    I anyway had to modify the css to make it better since i tried all possibilities to make it look like the wc demo

Viewing 9 posts - 1 through 9 (of 9 total)
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