NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 1 reply, 2 voices, and was last updated 8 years, 5 months ago by
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Team,
I am experiencing a problem where single products remain visible in the store once they are purchased. Is it possible for these to be removed once a payment is received so that the vendor can begin to process shipping? Are there settings I can adjust within wordpress or the vendors plugin which will correct this for me? Right now the vendor is having to delete the product once they have received payment.
I would like for items to disappear from the store while vendors work to process payments and get the items shipped. Right now vendors are receiving multiple payments for a single product and they are only able to satisfy the first order in. Please help!
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Jarret
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