NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 1 reply, 2 voices, and was last updated 6 years, 9 months ago by
.
-
Posts
-
My site is working but there is one question on my mind, I only see the option either give the shipping amount entirely to the vendor or not giving the vendor the shipping amount. It is not making sense to keep the vendor shipping so I would have to give them the shipping amount but I think of a scenario where the vendor set their shipping rate higher than the product cost and that will get me in trouble, because PayPal and Stripe charged the fee for the tire transaction including the shipping but WC Vendor only charge the commission on the product and not the shipping, when that happened the fee I charged the vendor is less than what I have to pay for PayPal and Stripe! Any setting where I can prevent that from happening?
@mmoua17gmail-com
Hello,
No- we do not have a built-in way to prevent vendors from fee avoidance.
This would either be something you would need to implement with custom code -or- monitor their activity, and also include in your terms of use so that your vendors are aware this is a violation of your site policies if they choose to be shady and charge exorbitant shipping fees.
- The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.