Home Forums Stripe Commissions & Gateway Support Stripe button not showing in dashboard

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.


Thank you to all of our customers!


Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • #69542
    Peter Firth

    I’ve read the installation guide and the last few pages of this forum, but can’t figure this out.

    When viewing the Vendor Dashboard as a vendor account, if I go to Settings>Payment all I see is the Paypal option.

    I have Stripe enabled in WooCommerce>Checkout>Gateways.

    My Stripe account seems to be connected and working properly.

    The Stripe Gateway is showing up as a Checkout option on my site.

    Any ideas why it’s not showing in the Vendor Dashboard?

    Also I see an issue in my Status regarding the Pro Dashboard. As per screenshot I have created a separate page for the free dashboard, and am using the Pro dashboard page (which shows up on my site), so not sure why the error message?

    Peter Firth

    As is always the case – submit a ‘ticket’ and 2 minutes later figure it out yourself. Turns out I had the Stripe gateway activated, not Stripe Connect. Button now appears on the Dashboard as it should!

    As a side/follow up question … if I want Stripe to handle ALL vendor commissions, is it possible to remove the Paypal details and the text saying “Your PayPal address is used to send you your commission.” ?


    [edit]Again seem to have answered my own question: https://www.wcvendors.com/help/topic/stripe-paypal-confusion/ *rolleyes*

Viewing 2 posts - 1 through 2 (of 2 total)
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