The featured product image dose not upload.

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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • May 27, 2017 at 6:38 am #66636
    roping
    Participant

    Hi,
    My client using buddyboss social marketplace theme and wc vendor pro.It was running good in the past.Now there is a issue that is no one are able to upload product image via wc vendor pro dashboard.When i click in “set featured image” then its add a # in the links and page jumps and i can’t upload images.
    So,Now i am suffering too much for this issues.If anybody can help me that would be great for me.
    Thank you all.

    May 27, 2017 at 11:05 pm #66650
    Anna
    Member

    Hello,
    Currently you have WC Vendors Pro v1.3.8 installed, and our most recent version is v1.4.3 — please update to the latest version, as the version you are running does not have full compatibility with WooCommerce 3.0x.
    Let me know if that resolves the issue.

    August 18, 2017 at 12:01 pm #76986
    emilie
    Participant

    Hi,

    I am having the same issue with the featured image for a new product launching a # and not an upload window(and any area set to upload files: Gallery, File attachment)

    A little extra information for you…
    -I am at (1.4.4) of Pro WC Vendors and up-to-date on the free version as well (1.9.12).
    -Latest Woocommerce(3.1.2)
    -Latest WordPress (4.8.1)
    -and the latest version of the theme, Kleo (4.2.11).
    -This is happening on all browser types.

    Thanks in advance.
    -Emilie

    August 19, 2017 at 7:56 pm #77052
    Anna
    Member

    Hello,
    If you deactivate all plugins except WC Vendors, WC Vendors Pro and WooCommerce, does this still occur?
    I do not think it is Kleo, as I also use that theme on a site.

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Viewing 4 posts - 1 through 4 (of 4 total)
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